Honest, Integrity and a Company I would definitely recommend and have use many times.read more

Carlos came to our rescue when my husband and I's car tire stopped working in the middle of a busy…read moreintersection late at night. He was super fast, towed us in lightning speed and kind and helped us fix our car the same night and worked till midnight. He went above and beyond to get the car parts needed and charged a fair price. I highly recommend him because he's dependable and knowledgeable.

I had an outstanding experience with AAA and the remarkable tow truck driver, Khalil Habash. From…read morethe moment he arrived, Khalil was incredibly sharp and quickly identified that the starter was definitely dead after his initial attempt to jump-start the car. Because his tow truck couldn't fit under the low ceilings of the Stonestown parking garage, Khalil expertly coasted my immobile car down the garage inclines, ensuring it remained safe and under control as we brought it out to the street. Initially, I had considered having Khalil tow my car to my home, but it quickly became clear that this would have been impractical since I had no plans for repairs. Khalil wisely suggested towing the car directly to A & J Automotive, where it could be repaired promptly and efficiently. This thoughtful recommendation proved to be a game-changer, sparing me the hassle of finding a repair shop on my own and necessitating a second towing job. What truly stood out was Khalil's dedication and thoughtfulness. After we dropped the car off at A & J Automotive, Khalil even gave me a ride home, despite his shift having ended and the pouring rain. His commitment to my comfort made the entire experience pleasant and stress-free. The next morning, Farah at A & J Automotive confirmed the diagnosis and repaired the starter at a fair and reasonable price, which I verified through my own research. Thanks to Khalil's thoughtful recommendation, my car is now fixed and back on the road, saving me time and hassle.

Best towing experience. Guy got to us in less than 30 mins and dropped us off at the mechanic…read more Really awesome person, wish I got his name.

No reviews yet, we'll let me be the 1st. I had a great experience with Bob Jr's towing…read more Nobody wants to get towed ,but sometime it is necessary. The dispatcher on the phone was very friendly. We talked for a minute about old school cars. Bob was his name. Let me tell you Bob made a call got me a fair price from SSF to Santa Clara and was at my location within 15 minutes. I followed the driver to the shop he got there before me. Dropped the vehicle for my mechanic and waited patiently. Great service and solution for me. I would use them again.

Contacted them by phone for a tow and they had someone out within 30 minutes. Customer service was…read moregreat.

They are liars!!! I called before five to get my car and they said they were open 24 hours. I…read morewaited two hours to have someone show up. Then they charged me 390 for an after hour pick up and the gate fee charge of 177. I called before five and should not have been charged that. And since the receipt is online, they changed the fee descriptions after I reviewed it then send it to my cell phone!! Extremely deceitful and don't trust them. They also do business under different names. Do not use city towing or specialty towing

I was visiting a friend in the area while picking up some essential groceries during these trying…read moretimes, when my car broke down. I gave Daly City Towing a call and they were prompt to pick up, and sent Marcus, one of their truck drivers, to help me out. Marcus was nice and getting my car to the repair shop was hassle-free given the circumstances. While I don't plan on having my car break down again, if it does happen and I'm in the area, I'll be sure to give these folks a call.

I dont live in the city, but my boyfriend does, and my car broke down there…read more So we had my car towed ( a different tow place) to a VW dealership by his house. The dealership's price was way too expensive to fix my car, so I called around to have my car towed home. I call up Westlake and not only was this the cheapest I talked to, they were the nicest. The woman ,Carolee, I talked with asked the type of car ; Jetta, and where is was; she than went on to say how she had a Jetta as well and that before we tow the car to my home I should give the place she goes to get her Jetta fixed. I called up this place, and it was a million times cheaper, so not only did I save my money on the towing, but on fixing my car as well. I'm super happy with this place and this wonderful woman who gave her business else where, and I'll still be having my car towed by them to the shop she referred me to, IM SO HAPPY.

I'm extremely frustrated and disappointed with the service provided by Westlake Tow. A friend of…read moremine, who was visiting us from out of state, had a very unpleasant experience with this predatory towing company. She was simply backing into our parking area, which is located near our apartment, for just 3-5 minutes to retrieve her dogs from our apartment . During that brief period, her vehicle was hitched and ready to be taken away, despite not obstructing anyone (solely blocking our paid parking spot) nor causing any disruption. The whole incident took place in a matter of minutes, and she was unaware that this could even result in a tow. This towing felt incredibly predatory and unnecessary. It seems like Westlake Tow is more interested in charging people than actually providing reasonable service. My friend did nothing wrong, yet she was penalized for a completely harmless action. I would strongly advise anyone to avoid using their services if possible. It's clear they prioritize making money off of people who make the slightest mistake rather than offering fair and ethical towing practices. I will be taking my complaints further and sharing this experience to warn others about how they operate. Terrible experience, and I hope they reconsider their approach to customer service. I additionally advise any business to avoid conducting business with a company that has such unethical practices and drives around trying to make a quick dollar without anyone calling to complaint. Note: Eddie the tow driver admitted to not being called by anyone and just looking to tow individuals.

Over $600 in possessions were missing from my car and the entire thing was torn apart. My iPhone…read moreand airpods were completely missing.

If I could give zero stars, I would. My 2017 BMW was impounded by police and taken to Broadmoor…read moreTowing on a day they were closed, which meant I couldn't retrieve my vehicle immediately. By the time they allowed pickup, four days of storage fees had racked up--totaling around $900. When I tried to pay with my credit card, they refused, insisting on cash only, despite California law requiring them to accept cards for vehicle release. I didn't have that much cash on hand, and they wouldn't work out any kind of payment plan. The staff was extremely rude, both on the phone and in person. I asked to retrieve my belongings from the car--including a laptop and other valuables--and was told the vehicle was locked. I returned with my key, thinking they'd escort me, but instead the staff took my key and suddenly claimed the car had already been unlocked, which made no sense. When I asked for the key back, they refused, saying I'd only get it once I paid the full fee. At that point, they threatened to involve the police, which--being on probation--was the last thing I needed. In the end, I lost my key and ultimately my entire vehicle. I didn't choose this company, and I would never recommend them to anyone. This place operates like a trap--predatory policies, misleading communication, and a total lack of compassion. If your car ends up here, brace yourself for sky-high fees, manipulation, and hostility.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more

I was stuck on the highway with a flat tire. AAA said there were no tow services within the area…read more Got on YELP called Golden State Towing and they showed up within 15 minutes!!! The area was dangerous so I had to drive off to the next exit. Golden Gate changed the flat within 10 minutes and we were on our way!!!Definitely would recommend them!

Don't use these guys, I needed a tow for my Jeep, when they were were unloading it, they rolled it…read moreinto a building at the dealership causing $5k in damage to my Jeep and and and unknown amount too the building. They refused to give their insurance information to me or the Jeep dealer, but insisted I pay them, which I did. They are ignoring my insurance companies efforts to collect what they owe them for the damage they caused as well as my $500 deductible. I was without my Jeep for 4 weeeks while parts were ordered and the damages were repaired and so far I am out my $500 too. Very untrustworthy and dishonorable company.

Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.