After calling 5 different tow companies at 6am, Mt Diablo Towing was the very first to pick up the…read morephone and say they could come right away. No attitude, no BS, he asked for the address and said he was on his way. I had called a tow company in our town, and they picked up with just a "hello?" (no company name just hello) and then said it's too early to ask for someone to help with a lock out. The second which was dispatched by our insurance said he was 3-4hrs out so we cancelled him immediately. Mt Diablo was friendly and so fast with a very reasonable price! He had the truck unlocked in 5 minutes and my husband was able to get to his first job site of the day. It really means a lot to us who's business is also run on being responsive and showing up! Thank you so much for being there when we needed help most! Best Regards, Kristen _No Limit Concrete Pumping

5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

Oscar is very professional, knowlegeable, and informative. I waited longer than i wanted to but the…read moreservice was great.

I needed my car battery checked/replaced. Nicholas was very knowledgeable and helpful. He checked…read moreand replaced the battery in less than 20 minutes with no issues. He was personable and did an excellent job.

Would definitely use them again!…read more My husband and I submitted a claim via State Farm. The owner arrived quickly and was friendly & easy to work with. I had left to walk for food (not thinking they would arrive so soon). The tow owner not only agreed to give us a lift to the car dealer, that way we could drop the keys in their after hours lock box, but also graciously picked me up 3 blocks away after grabbing our food. In their truck, they made us feel safe and made easy conversation (the owner is a good man who is supporting his parents, children, and working long hours to make ends meet). Ultimately, he delivered us & our car safely to our destination. We can't thank Punctual Towing enough!

The guy with punctual towing was so nice and caring! He tried everything to help diagnose my car…read moreproblem because he's really good with cars. At the end we decided it's best to tow to our local car repair shop where he actually used to work. Great guy, caring, and phenomenal service. Our situation was really tough, but he was patient and made sure my car was in good hands after. Thank you !!!!

Very good customer service. Time efficient. Quality of Service is great! Thank you Mark!read more

Cuddy from 24-7 towing rescue was amazing! Knowledgeable, professional, and excellent customer…read moreservice. When I called he was there within 15 minutes and texted with eta updates.. Best towing services in town!!!

1 Star Stolen car…read morewas recovered by police and towed here. The officer told us the tow would be free and we even confirmed it twice. When we arrived to pick up the car, they demanded over $500 to release it. No one explained these charges beforehand. Being the victim of a stolen car and then being hit with hundreds of dollars in fees is unacceptable. Looking at other reviews, it seems this happens to many people. Very disappointing experience.

A car that's towed and stored for less than 12 hours cost 550 .... Total rip off. They can't even…read moreexplain their pricing structure and they just take advantage of anybody and everyone anyway that they can. Adding extra special equipment charges when it's not required. Obviously the city is in bed with these guys. Why can't they use a reputable towing company???

I needed my travel trailer moved, and they responded right away. They showed up promptly (even a…read morelittle early!), got everything hitched quickly, and handled the trailer with great care. They even managed to park it perfectly in a tight space. I had been struggling to find a reliable towing company, and I'm so glad I found them. They were professional, courteous, kind, on time, and went above and beyond. I'd absolutely call them again if I ever need towing help in the future!

If you are unable to get AAA these are your best option to help you out…read more They are able to help out when needed and in a timely manner.

I called at 3:00 they came at 3:21 I got my car transported from concord to bay point, the prices…read morewere reasonable. The service was good overall

From the owner: We give good service and reasonable prices, we help our clientes, Aswell as 24/7 service read more

My car broke down on me while visiting my mother on Mothers Day. Luckily I found Smooth Trucking…read moreand they came to me at a drop of a hat. Let's just say that I won't be using the excuse that I'm stuck here in Brentwood to call off from work. Thank you Kevin for providing the amazing service

Kevin was a Godsend! My grandson and I experienced a flat tire late last night in a rural part of…read moreBrentwood. Geico had dispatched 6 tow services, all out if area, all declined service!!!! They told me I could call on my own and they would reimburse me. I called Kevin. He answered right away, was local, calmed my nerves and said he would be right out. He text me to keep me updated on his ETA. He arrived on time, was professional and quick. After repairing the tire, he waited and notified the spare would not hold air and circled back to out my car on his flat bed to tow it home. Because this was memorial day weekend, it was late evening, NOTHING, except Mcdonalds was open!!! He was kind and went above the call to ensure we made it home safely. If you are ever, ever in need of towing service, USE ONLY SMOOTH TOWING!!!! You will not be disappointed!!!!

This place is a complete joke. Bobby is completely unprofessional. I was to have someone come at 4…read morethen 6 then so on and so forth. Late at night he wanted to come at 10:30p.m . first off would you actually show ? And second thats very late. I'm appaled at the customer service. So incredibly rude and unprofessional. I couldnt get a single word in over the phone . I cannot beleive it. GOODLUCK ever getting someone out to your car. Completley stunned at how rude this was. I cant speak for any other driver . but this gentleman is not professional. I kept getting texts about how he wasnt unprofessional and how he shouldnt just been allowed to come at 10:30 pm and that sorry I have kids and how I'm not a customer. I can't. Just wow

I called for a a tow. The girl didn't give me an ETA. Called back 40 min later and the guy who…read moreanswered ( without getting any of my info ) stated the driver "should be on his way" I asked him can you double check ? He says " well I don't have any of your information " ( and still never looked it up) so asked if he can call the driver he says "well no, if he's driving he can't answer " super unhelpful. Never asked who I was , offered no help at all. Still have gotten no call an hour later . They have my contact information and still no eta nothing .