Do you know how to make a bad experience a good experience? Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB. read more

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification, just showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous! read more

Really good service. My daughter had to go get husband from hospital after a work injury. When they were trying to leave; car would not start! Searched google for help. Found KB. They were prompt, professional, knowledgable. Helpful & respectful. I would recommend. read more

Great service and quick with the repairs* The good sir pulled over after seeing me and my family stuck on the road * excellent service and even grabbed the compressor to fill the spare . Shout to Johnny for the help and superb excellent customer service. I highly recommend you gus reach out. Thanks Johnny and Kb towing. read more

KB Towing Services - Flat on the 5 thanks Johnny! - Towing Near Me

LESSON #1: Do not rely on Yelp for urgent services like towing. Yelp is great for finding dive bars, brunch spots, or barbers--but not for time-sensitive emergencies like a breakdown. When my car died in Walnut Creek, Yelp connected me to "reliable contractors" located 40+ miles away in Tracy and Stockton. KB Towing Services was one of the first to respond via the app. They quoted an outrageous price but promised to arrive in 70-80 minutes. Desperate, I agreed. But while waiting, I opened Google Maps and instantly found 4-5 towing companies within a 3-mile radius. I should've trusted Google over Yelp. While I sat roasting in the summer heat inside my dead car, a different tow truck happened to drive by and offered help for a much more reasonable rate. But I was already locked in with KB, even though I called to state it would have saved me $400 and 45 minutes of baking in the hot summer sun. LESSON #2: In an emergency, call 911 or 511. CHP-recommended tows are way cheaper. A CHP officer eventually stopped and told me their contracted tow companies could've gotten me back to Santa Cruz for $350. Meanwhile, I was still waiting. KB finally arrived 90 minutes later--despite being just 45 minutes away. When I asked about the delay, the driver casually said he stopped for lunch and gas in Tracy before heading my way. I don't begrudge anyone a lunch break, but pretending to be "on the way" while stalling--and preventing me from finding someone else--was shady and unprofessional. When I mentioned the CHP tow price, he claimed the officer was "lying" and complained that he makes most of his money towing classic cars for huge markups. Another red flag. And the cherry on top? When I looked into filing a BBB complaint, I discovered that KB Towing Services isn't even a licensed business. Just a guy with a couple of trucks, charging whatever he wants, with no accountability. Bottom line: This was a frustrating, expensive, and preventable experience. Save yourself the headache. Don't rely on Yelp for towing. And definitely steer clear of KB Towing. read more

KB Towing Services - An outrageous charge from this predatory towing company! - Towing Near Me

I had a flat tire and my insurance first dispatched Ace Towing. Unfortunately, that experience was disappointing -- the driver wasn't able to change my tire, and honestly it felt like he may not have been in the best condition to be working. This morning, I called again and KB Towing showed up. The driver arrived on time, actually waited for me for 10 minutes, and was able to change my tire quickly without any issues. The service was professional, efficient, and close to perfect. I highly recommend KB Towing if you need reliable roadside assistance. read more

Johnny's the man. Very quick and great service! Gave him a ring and was out to me exactly when we said he would be and at a great price. Would recommend him anytime. read more

KB Towing came through right before Christmas when my son's car broke down. Johnnie showed up fast, handled the flatbed tow with care, and made a stressful situation easy. You can tell he takes pride in his work and treats people right. Solid tow service when it mattered most. I'd call KB Towing again without hesitation. read more

KB Towing Services - Towing Near Me

Best tow experience ever, He did a great job, loading my car and unloading it! No damage and a quick and easy tow! Thanks for taking care of me brother read more

Johnny came right away after State Farm app said 75 mins wait. Johnny called found out what I needed and headed straight to me because I was parked on unsafe roads. 2nd time Johnny has helped me out only person Id call for help! TYSM Johnny & KB!! read more

Although I didn't end up using this tow service, Johnny was extremely helpful in trying to get me the best deal possible. I was grateful that he took the time to really understand what I may have needed. read more

Got my lowered car towed safely, thanks Johnny! Helped out a lot and very informative read more

KB Towing Services - Towing Near Me

Johnny was so helpful! Very communicative and friendly! And their prices are reasonable. I definitely recommend them for your towing needs!!!! read more

Johnny is super friendly and respectful. He was very professional and made sure he took care of loading my vehicle. Pricing was fair and competitive. KB Towing was very easy to book and coordinate. I highly recommend this business and will use them again for any towing need. Thanks Johnny !!! read more

KB Towing Services - Johnny with KB towing - Towing Near Me

Nasty tow truck driver who tells client he does not have time to waste but is on his phone talking to someone else.Not worth calling.

Excellent customer service! Trustworthy, kind, and accommodating people! Our tire blew out on the highway. We had never experienced this type of thing before so we struggled for far too long until KB Towing pulled up! Johnny from KB towing offered us help and accommodated the financial hardship we were facing. Johnny went above and beyond to help us and make sure we were safe for the road. He even gave us some of his own water bottles to make sure we were hydrated. I highly recommend KB towing going forward to everyone looking for towing and roadside assistance. read more

Jonny was in communication with me thru text. Was able to move my car from Antioch to san ramon in a timely fashion. Price seemed about fair for the standard prices available form other two companies. He/they were most responsive so I went with them and saved the number for future two. It was 250$ on a flatbed if you need to compare. I don't subscribe to AAA but may start something up in the future. First time I've needed a tow in maybe 10 years. read more

I requested a quote on Yelp and received call back immediately from Johnny. He was extremely helpful and friendly. Overall great experience. Thank you, Johnny! read more

Paid what seems a reasonable price for an annoying car battery replacement service. My car hides it under plastic and bolts in the hatchback. They were even nice enough to buy the battery for me as my DOA car prevented me from picking it up myself. Great service. read more

Needed an emergency tow late at night and KB Towing made the job super quick and easy. I called and got an estimate right away and help arrived soon. Johnny is very kind and friendly, he made sure I was okay and my car was secured onto the truck shortly after. Great service overall, would highly recommend! read more

I called KB towing last night after popping a tire on the road and he came out within 5 minutes. He is super quick and helpful. He is reliable and willing to help. I would recommend KB towing. read more

Johnny at KB Towing was the best! I got a flat tire on the side of the Altamont, and he showed up super fast to help. He was really nice, made sure I felt safe and comfortable the whole time, and got both my car and me home without any issues. You can tell he genuinely cares about people, not just the job. Quick, friendly, professional, and kind -- couldn't ask for better service. Thanks again Johnny and KB Towing! read more

My tire popped on the side of the freeway and I had no jack. Johnny answered quickly, was polite and eager to help me change my spare, got to my location within 30 minutes and was SO FRIENDLY. He even drove with me to the nearest gas station and filled my spare with air and offered to buy me a water. He wouldn't even let me touch my dirty tire and put it in my trunk for me! Please please give him your business if you're in need, he is the best and very quick. read more

Requested roadside through USAA. KB Towing was assigned to lock out call. Johnny called me immediately after receiving request informed me of his eta. He was on time extremely polite, friendly and knowledgeable. He got to work right away on trying to get into vehicle as keys were inside. The type of vehicle gave him some trouble (side note Dodge Durangos very hard to break into). However, Johnny was very patient worked efficiently and was sure to not cause any damage to the vehicle. After some time Johnny was able to get in & I was able to get the keys and go about my day. Thank you sir for all your help and professionalism. Would highly recommend this company but specifically Mr. Johnny!! read more

KB Towing Services - Johnny was awesome!! - Towing Near Me

Too long of a story. Price was reasonable.attitude can be better. Johnny was a bit upset that he had to travel so far and demanded a tip. I yelped a tow and you don't have to take the request so I was a bit confused. Well he got his tip and delivered my vehicle. read more

Great service! Very professional, friendly and thorough. Will definitely call again whenever I need a tow. Thankful to Johnny for his help.

I got a flat tire on 680 and 84 by Sunol, around 5:30pm and I called my insurance to send a tow truck, so they can tale the car to my house from the location where I was. My house was about 27 miles away. Once the tow truck was dispatched, I had to pay sixty dollars to farmers insurance before they actually could send the tow truck. However, I paid the $60 and they dispatched the tow truck company by name of KB towing services. The tow truck company driver told me that I can't drive with him unless I pay him forty five dollars CASH ONLY because he cannot make any money on this towing. Which he told me, because he only got paid from the insurance company $175. When I told him that I'm going call the insurance company to verify these charges, he canceled the towing and he took off so quick and so fast that he almost got into an accident. He was very rude. I do not recommend any kind of a service from this company. They're fraud. They're trying to take advantage of people. If there were 0 star, I will give this company. read more

So appreciative of Johnny, came out and helped us out. 90+ degree weather and his service was 5 stars, If I could do more stars I would. Definitely recommend this towing company. Would still be stuck on the side of the road if not for him. read more

If I could give 10 stars, I would! Our alternator went out on our car while my husband was commuting home from work, from Fremont to Modesto. My husband called me to let me know he made it to Livermore, but we were obviously going to need a tow. I started calling around, getting overwhelmed with the pricing and low and behold I found the number to KB Towing. Johnny asked how he could be of assistance, and I explained the situation. He asked for the address where the car, and my husband, needed to be picked up.... I gave him the address and he told me he would be there in 15 minutes. Halfway feeling a sense I relief, I asked the dreaded question: Can you tell me how much it will be? Once he told me the price I almost did not believe him LOL He arrived when he said he would. My husband even said that Johnny was slowing down/ pulling over if he saw someone on the side of the road, just to make sure they were okay and ask if they needed help. Never have I ever come across such exceptional service. He even offered to stop in case my husband was thirsty or hungry. So very thankful to Johnny for his help today. I Highly recommend if you should ever need a tow. He is honest, kind, trustworthy and truly cares about his customers and the assistance he provides. He goes above and beyond. Thank you so much again Johnny, definitely going to give him a call if we should ever need a tow again. read more

KB Towing Services - KB Towing Services - Towing Near Me

I had a flat the other morning , and had no spare so called for a tow. I called and He picked up and was very helpful. He arrived in 8 minutes and went out of his way to make sure my bumper did not come off due to my car being lower . He was quick and very friendly and I made sure to save his contact if needed in the future . read more

KB Towing know as Johnny was a great guy he was fast and very friendly he picked me up with my company van and towed me back!

There is a God & Johnny is one of its angels! I was stranded eastbound on Altamont pass on N. Flynn rd. a few days ago, with a small problem with the radiator hose to the reserved tank that fell off. Therefore the heat gauge went up so fast I had to pullover. It was a hot day and the traffic was getting heavy. Then not long after, this huge blue truck pulled up next to me where the driver signaled if I needed any help. It was Johnny! What timing. He fixed the problem with kind professionalism and charged me a very fair fee. I am ever so grateful for his prompt and unexpected help. Thank you KB Towing for hiring Johnny! Anyone lucky enough to get him is certainly in good hands. He saved the day for me! I will recommend KB to anyone for the best service in the area. I am very grateful for this excellent customer experience! Thank you Johnny, my Angel! Rene from San Jose read more

Johnny with KB Towing is nothing short of phenomenal. My tire blew on the freeway on my way home from work and like a guardian angel he came and towed my car back home at a more than reasonable rate. We need more people like Johnny in this world. He even went out of his way to ensure I made it home safely. He is super professional, efficient, and just an overall kind and amazing person. I will definitely recommend KB Towing to anyone in the Bay Area! read more

They showed up when they said they would. They were friendly and courteous. My insurance carrier found them and I'm very pleased. A job well done. read more

I called around needing a tow from Tracy to Stockton, and when I came across KB Towing they not only gave me a great rate they came exactly when I needed them to pick my vehicle up from the dealership to take it to a radiator shop. I will definitely be using them in the future should I need a tow! read more

Came out fast and persevered with a difficult key recover from a newer Ford F 150 and i greatly appreciate his expedient and friendly service read more

KB Towing Service is amazing! Quick response, fast service, great quality work and affordable rates! Johnny is really nice and knowledgeable safety first! Definitely using them if needed in near future. read more

I had to move my rolling truck project to storage. I pinged KB and Johnny replied quickly. We set up a time and he moved my truck in no time. It was a little tricky because the truck was low but it was no problem. Johnny really went above and beyond. I'd recommend KB to my family and friends for any towing needs. Thank you!! read more

Johnny with KB Towing Services was very prompt and quick in getting my car ready and he arrived earlier than promised. I recommend KB towing services read more

Thank you KB Towing Services for providing us with a great experience despite our bad experience with our vehicle. Our car completely stoped working while on the highway in Tracy area and we live in Los Banos . We were stranded in the freeway and in this high temp heat . We made a few call and no one was available to tow our car. We want to thank you for making your self available despite it being a busy fourth of July weekend. Thank you Johnny for the great experience and the fair pricing. Definitely recommend KB towing for anyone's towing needs . read more