Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification,…read morejust showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous!

Najeeb was quick to respond and was honest about his time to arrival. I caught a flat on 5 north 8…read moremiles from home and I was able to get home within an hour of calling.

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

Four months after posting my 1-star review, I received a text message threat demanding that I…read moreremove my review rather than offering an explanation or resolution. I stand by my experience during this tow. This interaction, along with the original incident, was documented with the Vella apartment complex at the time. I am sharing my experience so others can make informed decisions.

0/0 customer service to JIMMY at associated tow . Made getting our car out IMPOSSIBLE. Had to call…read morethe police . Clearly I'm not the first terrible experience . Just wanted to share.

Best roadside assistance ever!!! Steve was extremely…read morehelpful, kind and professional. Kristen

A couple of days ago my MDX auto security system melted down in the Home Depot parking lot in Watz…read more I think it was Steve that showed up. He ended up calling another AAA truck with a needed part. He worked on my car for about 1 1/2 hours. He was very polite and respectful about the situation I was in at the time. The horn was screaming and I could not unlock the car. How to make friends in a parking lot!! I was very impressed with how Steve problem solved the issue with the goal of getting me home safely. He calmly went over the alternatives...none of which were very attractive. I have ordered new parts and cannot use my security system (MDX) until it is repaired, but I got home safely....Huge thanks to Steve and AAA one of my favorite service organizations...just another example of consistently providing excellent service to the community.... John

We blew out a tire in Westley on our trip up north. All tire and repair shops were closed in the…read morearea when this occurred. Called JM and they were out within 45min to replace the tire and took less than 20min to install. The cost was also very reasonable. Would highly recommend!

A Professional Review of JM Mobile Tire Service…read more In the evening, I was driving from Lake Berryessa toward Sage Canyon Road when the rear tire on the left side of my car suddenly blew out after hitting a metal screw. I immediately contacted JM Mobile Tire Service and spoke with Michael. From the moment I called, Michael kept me continuously updated on the driver's estimated arrival time, which gave me great peace of mind while I was waiting. A huge thank you to George for his fast, professional, and careful service. He replaced the tire very quickly and, importantly, also checked and confirmed the tire pressure on all four tires before I continued my drive. What impressed me most was the combination of quick communication, reliable updates, fast arrival, and professional workmanship. JM Mobile Tire Service serves the entire Bay Area. I sincerely recommend keeping the contact information for a reliable mobile tire service in your emergency contacts. You never know when you might have a flat tire in a remote area where finding help can be difficult. When I needed help, JM Mobile Tire Service delivered exactly what I needed: Immediate communication. Clear updates. Fast arrival. Professional repair. Thank you, Michael and George, for making a stressful situation so much easier. ------ Excelente servicio de JM Mobile Tire Service Al atardecer, iba conduciendo desde Lake Berryessa hacia Sage Canyon Road cuando la llanta trasera izquierda de mi vehículo pasó por encima de un tornillo metálico y se desinfló de repente. Inmediatamente llamé a JM Mobile Tire Service y hablé con Michael. Desde el momento de mi llamada, Michael se mantuvo en comunicación conmigo y me proporcionó actualizaciones constantes sobre la hora estimada de llegada del conductor. Eso me dio mucha tranquilidad mientras esperaba. Quiero agradecer especialmente a George por su servicio rápido, profesional y cuidadoso. Cambió la llanta rápidamente y, además, revisó y confirmó la presión de las cuatro llantas antes de que continuara mi viaje. Lo que más me impresionó fue la combinación de comunicación inmediata, actualizaciones constantes, llegada rápida y trabajo profesional. JM Mobile Tire Service ofrece servicio en toda el Área de la Bahía. Recomiendo sinceramente guardar el número de contacto de un buen servicio móvil de llantas en la información de emergencia de su teléfono. Nunca se sabe cuándo puede ocurrir una emergencia en un lugar remoto donde sea difícil encontrar ayuda. Cuando necesité ayuda, JM Mobile Tire Service estuvo ahí con exactamente lo que necesitaba: Respuesta inmediata. Comunicación clara. Llegada rápida. Servicio profesional. Muchas gracias a Michael y George por hacer que una situación estresante fuera mucho más fácil. ----- JM Mobile Tire Service｜專業、快速、值得信賴 傍晚時分，我從 Lake Berryessa 往 Sage Canyon Road 行駛，途中左後側輪胎突然壓到一顆金屬螺絲，瞬間爆胎。 我立即聯絡了 JM Mobile Tire Service，並與 Michael 取得聯繫。從我打電話開始，Michael 就持續更新司機的預計抵達時間，讓我在偏僻路段等待救援時安心很多。 非常感謝 George 快速、專業又細心的服務！他很快就完成輪胎更換，而且在我離開前，還特別幫我確認了車上四個輪胎的胎壓，確保安全。 這次最讓我印象深刻的是： 即時聯繫｜持續更新｜快速抵達｜專業處理 JM Mobile Tire Service 提供整個大灣區的行動輪胎服務。 我真心建議大家，可以把真正提供輪胎救援服務的聯絡電話，提前放進手機的緊急聯絡資訊裡。 因為你永遠不知道，什麼時候會在一個偏僻、完全不熟悉的地方突然爆胎。 而這次 JM Mobile Tire Service 給我的就是： 即時回覆、清楚更新、盡快抵達、快速修復。 非常感謝 Michael，也特別謝謝 George！ 讓原本令人緊張的爆胎狀況，很快就安全地解決了。

The driver arrived promptly and was very professional and polite. It was also affordable! Highly…read morerecommend!

Requested a tow in town, driver arrived promptly and was very friendly! Very affordable!read more

This company was fast. Gil was great and recommended a great place to get a new tire. I got two…read more All the way round great experience for a tire blow out:) Much Thanks!!

Damage caused during tow - refusing responsibility…read more I used this towing company and during the tow process my vehicle's window was broken. The damage was not present before the tow. Since then, I've been trying to resolve this the right way. A claim was opened with their insurance, and I was informed their own insured (the towing company) has not been cooperating by providing basic documentation (vehicle registration confirmation), which is now delaying or blocking payment for the damage they caused. I have emails from the claims adjuster confirming that they are waiting on the towing company and that the delay is not on me. Despite this, the towing company has refused to take responsibility or make things right. Accidents happen--but refusing accountability and dragging things out is unacceptable. If you value your vehicle and expect a business to stand behind their actions, be very cautious before using this company. I will update this review if they resolve the damage properly.

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

My car broke down on the side of the freeway, it had some battery issues I think. I called few two…read morecompanies and they were charging a lot and they were going to take atleast 2 hours. I called valley road service and they came in quick within 30 minutes. The technician was very professional and he was able to figure out the problem with my vehicle and got me back on road in no time. Highly recommended. Their prices were very reasonable also. Thank you for great road service.

Life saver!!!!.. My truck was red tag on scale.. for rear bushing .. so I search on line for road…read moreservice.. I talk to couple of people.. some of don't have tools to remove the bushing. Some of don't have time & some really expensive.. they gave me a quote for 2600 to 3000 dollars... and the one of my friend suggested me to call the valley road service.. so I call that guy name kuljit brar .. he is so humble and polite to talk .. he was doing another road service.. when I called him .. he told me he will be done soon .. so he gave me a estimated time to arrive.. it was less then an hour.. so he arrived on time.. done my job professionally.. and done couple of minor things that cause me a problem and he didn't charge me for that.. I paid him total $1975.00 .. worth it .. totally satisfied..

I can't say enough good things about Fred and his tow truck company! Fred, who is both the owner…read moreand driver, came to tow my 2015 Tesla Model S when the doors wouldn't open and the car was completely unresponsive. I planned to take it to Tesla service to figure out the issue, but Fred went above and beyond to help. In front of my house and driveway, Fred removed part of the front bumper cover to access the jumper terminals located behind it, since the battery is in the frunk bay and completely inaccessible when the car doesn't respond. He tried jumping the car with his jumper pack, and when it didn't work initially, Fred didn't give up. He called me back over and explained that he used an override setting on his jumper to bypass the car's battery entirely, which finally got the car powered up. Based on this, Fred hinted that the issue was likely just the 12V battery needing replacement. He was careful to clarify that this wasn't mechanical or repair advice, but his insight was incredibly helpful. Once the car powered on and the doors opened, I asked if I could drive it around the block to confirm everything was working, and Fred let me do so. Sure enough, everything worked as expected, saving me the hassle and cost of a tow and likely saving me hundreds--if not thousands--of dollars. Despite not needing the tow in the end, I still paid Fred the full fee and tipped him extra because he put my needs above his own. Fred was professional, knowledgeable, and incredibly kind--qualities that are rare to find these days. I've saved his number as my go-to tow guy and would recommend him to anyone in need of a tow or roadside assistance. Exceptional service!

Yet another great experience with City Fast Towing! I knew I was going to need a tow first thing in…read morethe morning and was able to schedule it the day before with no problems. The driver arrived promptly on time and even sent me pictures of my car at the shop. Once again they made stressful car issues a lot less stressful and you can't beat them on pricing. I highly recommend them!