Johnny and the KB Towing team were phenomenal. I've been driving for over 20 years, so a dead…read morebattery isn't new to me -- but the level of service they provided was exceptional. As soon as I reached out to my insurance, Johnny contacted me immediately, kept me updated, and reassured me it would be quick and easy. Within minutes he arrived, got my car started, shared a few helpful tips for the future, and had me back on the road in under 10 minutes. Grateful to have such reliable service here in Tracy. Thank you Johnny and the KB Towing team -- amazing work.

Johnny was Very Fast with the response, service great, took good care of my car, super professional…read morewith helping out when I was stranded in Tracy, even offered to stop by the gas station if I needed some water or something to drink and eat, I definitely would recommend this tow company to anyone in the Tracy stockton area. Showed me his 9 years of experience of the trade.

Extremely good service, prompt, communicative. Completed the…read moreservice for the amount quoted. What you expect from a professional service provider. Thank you

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

Four months after posting my 1-star review, I received a text message threat demanding that I…read moreremove my review rather than offering an explanation or resolution. I stand by my experience during this tow. This interaction, along with the original incident, was documented with the Vella apartment complex at the time. I am sharing my experience so others can make informed decisions.

My car was towed by this company, and I spoke with an employee named Jimmy. Unfortunately, he was…read moreextremely rude and unprofessional during our conversation. He showed no sense of customer service and spoke in a very disrespectful manner. I expect to be treated politely and with basic courtesy, especially during an already stressful situation. Please address this issue seriously so that other customers don't face the same experience, You shouldn't be in this bussiness if you dont have manner to talk to customers.

Best roadside assistance ever!!! Steve was extremely…read morehelpful, kind and professional. Kristen

A couple of days ago my MDX auto security system melted down in the Home Depot parking lot in Watz…read more I think it was Steve that showed up. He ended up calling another AAA truck with a needed part. He worked on my car for about 1 1/2 hours. He was very polite and respectful about the situation I was in at the time. The horn was screaming and I could not unlock the car. How to make friends in a parking lot!! I was very impressed with how Steve problem solved the issue with the goal of getting me home safely. He calmly went over the alternatives...none of which were very attractive. I have ordered new parts and cannot use my security system (MDX) until it is repaired, but I got home safely....Huge thanks to Steve and AAA one of my favorite service organizations...just another example of consistently providing excellent service to the community.... John

Great & honest service. Thanks to Jorge & JM Mobile Tire Services for the quick tire replacement. I…read morehad a flat tire late at night and thought I needed a patch. Turned out that the tire was too far gone to repair. Jorge had the same tire size ready to go. He arrived quick and replaced my tire in about 15 minutes. The used tire they provided looks almost new with great tread. I appreciate the help and would definitely recommend them.

First ever review fast service they came and repaired and changed my tire in less than 20 minutes…read more Recommend for anyone that gets stranded

On time according to their estimate time of arrival. If I remember correctly, I believe his name…read morewas Ahmir (spelling?) Wa was very friendly and rescued me ! Thank you very much! I would highly recommend this towing service.

I was stuck on the side of the road. Place my tow request through my insurance. They estimated time…read morewas accurate with the time the towed truck arrived. Ahmar was great polite make sure to call me and keeped me inform of his arrival and making sure to find me. Which my location was not easy to find..totally recommended them..

Damage caused during tow - refusing responsibility…read more I used this towing company and during the tow process my vehicle's window was broken. The damage was not present before the tow. Since then, I've been trying to resolve this the right way. A claim was opened with their insurance, and I was informed their own insured (the towing company) has not been cooperating by providing basic documentation (vehicle registration confirmation), which is now delaying or blocking payment for the damage they caused. I have emails from the claims adjuster confirming that they are waiting on the towing company and that the delay is not on me. Despite this, the towing company has refused to take responsibility or make things right. Accidents happen--but refusing accountability and dragging things out is unacceptable. If you value your vehicle and expect a business to stand behind their actions, be very cautious before using this company. I will update this review if they resolve the damage properly.

Jose was completely professional the moment he arrived, very informative with all my questions I…read morehad, great customer service! He needs a raise, there's not to many people now a days that take pride in there job!

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

My car broke down on the side of the freeway, it had some battery issues I think. I called few two…read morecompanies and they were charging a lot and they were going to take atleast 2 hours. I called valley road service and they came in quick within 30 minutes. The technician was very professional and he was able to figure out the problem with my vehicle and got me back on road in no time. Highly recommended. Their prices were very reasonable also. Thank you for great road service.

Life saver!!!!.. My truck was red tag on scale.. for rear bushing .. so I search on line for road…read moreservice.. I talk to couple of people.. some of don't have tools to remove the bushing. Some of don't have time & some really expensive.. they gave me a quote for 2600 to 3000 dollars... and the one of my friend suggested me to call the valley road service.. so I call that guy name kuljit brar .. he is so humble and polite to talk .. he was doing another road service.. when I called him .. he told me he will be done soon .. so he gave me a estimated time to arrive.. it was less then an hour.. so he arrived on time.. done my job professionally.. and done couple of minor things that cause me a problem and he didn't charge me for that.. I paid him total $1975.00 .. worth it .. totally satisfied..

After being stuck on the side of the road for over 6 hours with a flat tire/stuck in the mud with…read moremy 5 month old baby, this company was an absolute lifesaver. Fred was incredibly kind, patient, and understanding of the situation. He made sure we were safe and helped get us out of a really stressful moment as quickly as possible. I'll never forget the compassion and professionalism they showed us. I'm beyond grateful and would highly recommend them to anyone

Yet another great experience with City Fast Towing! I knew I was going to need a tow first thing in…read morethe morning and was able to schedule it the day before with no problems. The driver arrived promptly on time and even sent me pictures of my car at the shop. Once again they made stressful car issues a lot less stressful and you can't beat them on pricing. I highly recommend them!