Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification,…read morejust showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous!

Najeeb was quick to respond and was honest about his time to arrival. I caught a flat on 5 north 8…read moremiles from home and I was able to get home within an hour of calling.

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

Pro Towing is a very reliable Towing Company last-minute tow I needed for my truck and they were on…read morethe call smooth sailing with no hiccups whatsoever. I would recommend this Towing Company throughout the valley.

I needed a Tow truck and called around and found him here on Yelp. He was friendly and responded…read morequickly and also went to pick up my husband's car within 10 mins that I called him. Brought my husband's car from Livermore to Manteca. Fast service and friendly, also great prices compared to others around the area.

I was too nervous to go through AAA for towing as I needed a tow to storage for a non-op. I reached…read moreout to LSX Towing and not only did I get a speedy response but also locked in a date on the schedule at a fair rate. The day of the move the towing driver showed up at agreed time. Super friendly and helpful! Service was beyond exceptional- Thank you for the extra care to our vehicle.

Excellent service! Very professional! I post. Marcos…read moreresponded right away gave me a quote. I ended up canceling shortly after because I got the vehicle started. The vehicle ended up needing a tow anyways so I called back and said I need the tow and he showed up right away.

Musa was very fast and very helpful! This has been the smoothest and most peaceful experience…read more Thank you very much, Musa!

BEWARE- rude dispatch and initial ETA not true!!! I was in my car broken down between the slow…read morelane and an entry ramp ( the Goree area for over 2 hours) The sole reason this company is even getting two stars is because of the tow driver Ramzi!!! he was polite, respectful, responsive, and very helpful. The company initially gave my insurance and arrival. ETA of 70 minutes only to directly communicate to me ( without updating my insurance) 30 minutes later that the driver would be at least another 60 minutes. And when I call the dispatcher to see if this was accurate and what was going on, she was very rude and abrupt as if the company was actually doing me a favor. Well aware that I was in an unsafe location, and that she had no driver on the way, as well as being aware I had already waited nearly an hour at this point she was more than willing to cancel my request to shut me up. And desperation, I told her I would wait the additional hour for the driver. (after 1 1/2 hours) Ramzi called my cell phone to share he has just been dispatched and had a 40 minute ETA. he was shocked to learn how long I had actually already been waiting. If it had not been for his kind personality, friendliness, and honesty, I would've canceled the company and waited for anybody except for them. But I really appreciate it his compassion and empathy from the first realizing told me the way would be. unless they are a free service, I would say they are not worth the value. This takes nothing from what is clearly great customer service coming from their drivers after reading all of the multiple reviews. Notice all of the comments are always about the drivers and never the dispatch team or the company itself.if you have options, please choose another company. You will be very disappointed otherwise

Brandon came to the rescue with the most reasonable price. He responded quickly 5am in the morning…read moreon a Sunday while these 24/7 didn't at all. He kept it professional, tow my car, and took us home safely. Thank you Brandon!

Nando picked up my car recently when it broke down on 8 mile road. He was super responsive and the…read moreprice was reasonable. I'd happily use his services again!

associated tow is quick to respond; and follows up within the hour. i would recommendread more

Four months after posting my 1-star review, I received a text message threat demanding that I…read moreremove my review rather than offering an explanation or resolution. I stand by my experience during this tow. This interaction, along with the original incident, was documented with the Vella apartment complex at the time. I am sharing my experience so others can make informed decisions.

This company was fast. Gil was great and recommended a great place to get a new tire. I got two…read more All the way round great experience for a tire blow out:) Much Thanks!!

Damage caused during tow - refusing responsibility…read more I used this towing company and during the tow process my vehicle's window was broken. The damage was not present before the tow. Since then, I've been trying to resolve this the right way. A claim was opened with their insurance, and I was informed their own insured (the towing company) has not been cooperating by providing basic documentation (vehicle registration confirmation), which is now delaying or blocking payment for the damage they caused. I have emails from the claims adjuster confirming that they are waiting on the towing company and that the delay is not on me. Despite this, the towing company has refused to take responsibility or make things right. Accidents happen--but refusing accountability and dragging things out is unacceptable. If you value your vehicle and expect a business to stand behind their actions, be very cautious before using this company. I will update this review if they resolve the damage properly.

Great service! I had a Woman crash into me in a parking lot…read moreand rendered my car un-drivable. My insurance provided this company to tow my Camaro to the collision center and it was such an easy, stress free service. The driver, who's name completely escapes my brain, arrived well within the estimated time, was friendly, knowledgeable (he pointed out the issue almost immediately) and efficient. I couldn't have asked for more. Top notch!

The girl at the desk is rude and has no sense of urgency. She was on her phone and is a poor…read morecommunicator. Be prepared to waste your time.

Originally was going to be 4 stars or no review as I had a weird time getting their alleged "old…read morewebsite" to work or schedule an appointment. The same website apparently had an old or wrong number. I don't really like leaving reviews unless something's absolutely terrible or 5 stars. I'm not a car guy, but the service seems very good. Did a walk-in on late April and got my 2000 Sienna XLE's A/C evaluated, recharged, and ready to go within the hour. I recharged it in anticipation of a long drive along the 1 from the bay to San Diego and back. I believe it was Ed? Gave me pointers on my components and warned me it'll soon likely need to be replaced from the squeaking noise from the system at low RPMs after the AC was refilled. Overall good session. About a week later, a day before my trip, the alternator belt wore away, of which I didn't know at the time. I could smell rubber burning for the previous couple of miles, my A/C stopped working, and the battery indicator appeared. I called right when the battery light came on and described the issue, like an hour before closing to see if they'd take me same day and they did. Since I caught the belt failing in time, they advised I'd likely have enough battery remaining to get me to their location and just drive directly to them. Got there, they immediately saw the belt, ordered a new one down the street, and had it replaced also within the hour. (Old belt in photo (I retired the van a couple of months later so no new photos of work)) Overall very satisfied.

I had an exceptional experience getting two of my cars repaired and the other checked out. They…read moretreat you like family, very attentive, detail, oriented, and caring. I really appreciate that they pick you up and take you back home. Also, I had an exceptional experience at the smog station. My mechanic took me made sure that my car passed the smog and even lended me the money to pay so that I could avoid paying a service charge. What a stellar Business Thank You!!! Edmondo and Elias