Extremely good service, prompt, communicative. Completed the…read moreservice for the amount quoted. What you expect from a professional service provider. Thank you

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

Requested a tow in town, driver arrived promptly and was very friendly! Very affordable!read more

On time according to their estimate time of arrival. If I remember correctly, I believe his name…read morewas Ahmir (spelling?) Wa was very friendly and rescued me ! Thank you very much! I would highly recommend this towing service.

Absolute life savors. I always knew I did not want to change a tire on the highway, but today I…read morelearned I would rather get a tow than attempt it. No where had a truck available to tow me home right away because I would need a flatbed for my Subaru, but I do have a spare. When I called Associated up not only was he super helpful, he was able to help decipher my bad description of where I was as I am not the best with remember what freeway I am on. He was to my location in about 15 minutes with his truck ready to help me with my situation. Very quickly he had my spare on and it aired up ready for me to hit the road. I called at 3:30, I was on the road by 4. I asked him how much, but he informed me that they are apart of the Freeway Dervice Patrol and that it is a free service. I tried to tip him and he refused! At this point another tow truck pulled up and said "Damn Highway Angels stealing our work!" . You guys are Highway Angels. I am confident in my auto ability and you calmed me down. I can only imagine what you do for others you help. Thank you guys again!

Absolutely terrible experience. I was present when my vehicle was being towed and asked to have it…read morereleased, but the driver refused and continued with the tow anyway. The entire interaction felt unnecessarily confrontational and unprofessional. What should have been a simple conversation turned into an unpleasant experience due to the driver's attitude and lack of respect. Rather than explaining my options or treating me with basic courtesy, I was met with rudeness and a complete disregard for my concerns. He purposely tries to provoke you and uses predatory tactics to take your car illegally. I understand tow companies have a job to do, but there is a right way and a wrong way to treat people. Professionalism, communication, and respect cost nothing. Unfortunately, none of those qualities were present during my experience from the beginning. I would strongly encourage others to know their rights and document every interaction. Based on the experience not only with me but many others have been treated by the company owner. Based on his reviews He seemed to be an honest man at one point in time but over the years you can clearly see he's lost himself internally and how he operates his business ethically.

Fast and Relaible, hard to come by now days. ETA was 6:40 he was there at 6:30. Open Car within 3…read moremins and done

When plans change in a way you'd not hoped for, it makes a big difference feeling supported and in…read moregood hands. Rishad from Metro Towing was incredibly knowledgeable and professional in helping our 40' Class A RV safely arrive to its destination. He even sent us a photo of our RV at its arrival, putting our mind at ease for a safe transit on such a large vehicle. We would highly recommend him and his company for use. Thank you, Rishad!

Once again, when I had the unfortunate event of needing vehicle repairs, EEE did their absolute…read morebest to help. I greatly appreciate the extra effort Edmundo put in trying to explain the needed repairs to my Range Rover to my MaxCare warranty. It was unfortunate that I could not leave it with EEE to do the repairs based on the new set-up of newer vehicles that make you rely on the dealerships to fix. This needs to be changed so that local mechanics like EEE can continue to thrive and provide the awesome customer service that I known them for! Thanks EEE Towing!!!

Very quick service and they were transparent with all services being performed and what they would…read morecost. Will definitely be coming back!

Yet another great experience with City Fast Towing! I knew I was going to need a tow first thing in…read morethe morning and was able to schedule it the day before with no problems. The driver arrived promptly on time and even sent me pictures of my car at the shop. Once again they made stressful car issues a lot less stressful and you can't beat them on pricing. I highly recommend them!

I can't say enough good things about Fred and his tow truck company! Fred, who is both the owner…read moreand driver, came to tow my 2015 Tesla Model S when the doors wouldn't open and the car was completely unresponsive. I planned to take it to Tesla service to figure out the issue, but Fred went above and beyond to help. In front of my house and driveway, Fred removed part of the front bumper cover to access the jumper terminals located behind it, since the battery is in the frunk bay and completely inaccessible when the car doesn't respond. He tried jumping the car with his jumper pack, and when it didn't work initially, Fred didn't give up. He called me back over and explained that he used an override setting on his jumper to bypass the car's battery entirely, which finally got the car powered up. Based on this, Fred hinted that the issue was likely just the 12V battery needing replacement. He was careful to clarify that this wasn't mechanical or repair advice, but his insight was incredibly helpful. Once the car powered on and the doors opened, I asked if I could drive it around the block to confirm everything was working, and Fred let me do so. Sure enough, everything worked as expected, saving me the hassle and cost of a tow and likely saving me hundreds--if not thousands--of dollars. Despite not needing the tow in the end, I still paid Fred the full fee and tipped him extra because he put my needs above his own. Fred was professional, knowledgeable, and incredibly kind--qualities that are rare to find these days. I've saved his number as my go-to tow guy and would recommend him to anyone in need of a tow or roadside assistance. Exceptional service!

Jose was completely professional the moment he arrived, very informative with all my questions I…read morehad, great customer service! He needs a raise, there's not to many people now a days that take pride in there job!

Damage caused during tow - refusing responsibility…read more I used this towing company and during the tow process my vehicle's window was broken. The damage was not present before the tow. Since then, I've been trying to resolve this the right way. A claim was opened with their insurance, and I was informed their own insured (the towing company) has not been cooperating by providing basic documentation (vehicle registration confirmation), which is now delaying or blocking payment for the damage they caused. I have emails from the claims adjuster confirming that they are waiting on the towing company and that the delay is not on me. Despite this, the towing company has refused to take responsibility or make things right. Accidents happen--but refusing accountability and dragging things out is unacceptable. If you value your vehicle and expect a business to stand behind their actions, be very cautious before using this company. I will update this review if they resolve the damage properly.