From start to finish it was nothing but professionalism and kindness. The young man did an amazing job and let us know step by step what he was doing. I would definitely recommend this service to anyone read more

Recently, we got our car towed. The tow truck driver left my car window down and did not notified me that the car was delivered to the location. In addition, he left my car key visible in the car. This was handled very carelessly! Avoid this company at all cost! read more

I was recommended Dn towing and I'm so glad I called them. The guy was so fast and nice they able to pick up my car and drop off at the body shop fast. So I could return to work. Highly recommend DN Towing read more

DN Towing - Towing car - Towing Near Me - American Canyon, California

Somebody should report them to the better Business bureau. Call them to have a work van towed to a body shop at 9:00 in the morning they didn't show up until after the auto body shop was closed and then proceeded to store the vehicle for 10 days and charge us for 10 days of storage without calling anyone to notify them that they were unable to deliver vehicle. This company is real scam artist avoid it all costs. The only reason why I gave them one star is because they make you zero stars for me read more

Excellent service! Tony was awesome to work with. Super friendly, great communication, fast service, and was a huge help upon arrival at the service center where my car was towed. Despite needing the tow, this was Just an all-around great experience and it couldn't have gone smoother. These guys are fantastic, and Tony is the man. Thank you! read more

Great guy showed up on time fast safe loading. I was waiting to get a ride home because I had my 3 large dogs with me he said it was not a problem to put all 3 of my dogs in his truck so that was really nice saved my friend a 80 miles round trip. Definitely will recommend J,s towing read more

Perfection! Friendly, professional, courteous and an excellent value. Thanks, Josh (and technician). read more

Please din not use this towing service there 3 hours late. And when I call them they act like my insurance company gave them the wrong address. read more

I called Acura Roadside Assistance for towing my car at 5:15 at night on a weekday with a dead battery and they assigned JS Towing to pick it up. After waiting two hours JS Towing never showed up or answered my calls. Their voicemail box was full and never answered texts like the voicemail instructed me to do. I was assigned another towing company by Acura Roadside Assistance and the other towing company showed up in twenty minutes. Dependability 0 stars Communication 0 stars Reliability 0 stars Recommendation 0 stars Do not call this company, there are many other options. read more

Had the pleasure of meeting Ivan the tow truck driver yesterday. Ivan was very professional, polite and helpful. Excellent service was provided. He took very good care of my truck. I will be a return customer thanks to Ivan.. read more

This was probably the fastest, most efficient towing ever! The driver Josh was so responsive & instantly arrived while stranded on highway! Had to just leave a review & say thanks so much! read more

Garbage people, garbage company. They Took my money and said they would be there in 30/45 minutes. When I tried to call back they didn't answer the phone and never showed up. 2 hours went by they and they did answer the informed me they couldn't take the call. They said they tried to call my insurance to cancel the tow. They lied. Like I said GARBAGE COMPANY read more

Thank you for taking care of me and my Lexus. The driver was kind, efficient and gentle with my car. Thank you for the awesome customer service! read more

AWESOME!!!! Josh responded quickly and helped my daughter who broke down during the wee hours of the morning. He was prompt, courteous, and charged a fair rate. I highly recommend Josh and the J's Towing Team. I wish all service providers were like them. Truly; a great company. read more

If I could give NO stars I would. This company left me hanging for over 3 hours. I called for service at 5:45 pm and was told they would be there by 9:07 Pm. When they didn't show up and I tried tracking them in the link they sent, they were no longer able to be tracked. I called my roadside assistance and they told me J's dropped me from their calls and NEVER notified me. I had even spoken to a gentleman who said they were enroute and would be there. I had to start the whole process over and another company showed up within 20 minutes. It was 9:45 pm by the time second company showed up (Pop-a-lock). Good thing I was in a safe place. read more

Terrible service. This was my auto insurance tow truck of choice for roadside assistance. At first they stated they would arrive to my destination in 20 minutes. 20 minutes Passed I called the person who originally called me and they never picked up. Long story short I waited 1hr and 45 min untill I finally heard back from them only to tell me it would be 45 more minutes. 45 minutes have long passed and Im still waiting! HORRIBLE COMMUNICATION!!!!! Its fine if its gonna be a while to get here but communicate with the customer!!!!!! I ended up driving my car with a messed up tire to the nearest tire shop myself smh. TERRIBLE. read more

We asked for road side assistance. This Towing service apparently got the job. After waiting for the ETA of 60 minutes we tried to reach them. No response. Not after 3 calls. Tried to reach them via leaving a message. Then another try after another 30 minutes. Road assistance called us 3 minutes later. J'stowing cancelled (around lunchtime) because they are "stuck in traffic". Funny. Google said its all green. All around us. read more

DO NOT USE! Used my insurance roadside service to get a tow truck. Unfortunately they dispatched this "company" and was told they'd be there within 90min! Waited for a hour and tried to call them directly with NO answer. Called my insurance roadside back to have them reach them. Driver canceled and did NOT call anyone. Save yourself the money, grief and time. Better off walking home than dealing with these unprofessionals. read more

The battery in my brand-new Nissan Leaf died and I needed to have it towed to the closest Nissan dealership. I was parked in a parking garage with low clearance. Tony came to my rescue and calmly and creatively helped me and my husband get the car out of the parking garage and onto a tow truck and towed it to the dealership before they closed for the day. I was deeply impressed with Tony's professionalism, patience, calm demeanor and creativity in helping us and am very appreciative of his help. read more

The tech that came out was very professional and just overall great service and very pleasant! I believe his name is Ivan!!!!

5 stars great service And quite the character When all others told me no Jay came thru Thanks for towing my boat your service was very professional thanks again read more

DN Towing - 95 alone was not fun thanks for the great service Jay - Towing Near Me - American Canyon, California

Not impressed. Wife's car was having issues and was stranded at Safeway. Called USAA and they contracted J's to help her out. I was driving all the way from Modesto 1hr and 20 minutes and the tow truck still wasn't there. Kept trying to call the business to see what the hold up was and kept getting sent to voicemail. Finally called USAA again and when they contacted J's we were told it would be another 45 minutes of waiting past the already estimated time. read more

I reached J's Towing via USAA Roadside Assistance. I thought that my new-to-me '94 Chevy Truck had just broken down - the service engine light had been coming on. After going back and forth with USAA, the previous owner, and J's Towing, we suspected it might have merely run out of gas (the gauge is not accurate and I'm used to a hybrid car that can go almost 100 miles when "empty"). J's Towing's guy re-routed himself and stopped and picked up 2 gallons of gas, pumped it in, hardly jumped when my dog stuck his head out the window to bark at him, and was generally friendly, polite, and sympathetic. He cheered along with me when the truck started up again! I had just been passing through Benicia on my way home to San Jose, but if you're in the area I wouldn't hesitate to use them! read more

At 5:30 we were scheduled for towing with an ETA of 7:30. I was already pretty disappointed there was a 2 hour wait (+the fact that my husband's car won't start), 7:40 rolls around, I call, get put on hold for 15 minutes and apparently they cancelled the pickup without giving anyone notification. Fucking waste of 2 hours. I ask for pickup the next day AND request a discount. No can do. Great customer service, NOT! Can't stand unreliable people or BUSINESSES!!! read more

We called for a tow and were told 45 minutes. He arrived ahead of schedule and hooked us up quick. Great service and a great attitude. I will definitely use J's towing again. read more

Had an appointment with them and not only were they over an hour late but after deciding they screwed up past the point of no return ,the driver cut his phone off, and the guy at the shops exact words were "that's not my problem." this company is egregious, save your money and time. read more

Great service and Josh is polite. Made sure that I and my car was taken out of the freeway safely. One star off because of delayed arrival time and missed calls. read more

My car stopped and I called my horrible insurance company and they supposedly sent this trash company to come and tow my car. They called and said they were 40 minutes away. I waited 5 HOURS! 5 lost hours waiting for this scam of a company to just shift my car from blocking the street and into the driveway just for the insurance company to tell me that it was cancelled. Really? What a waste of my time. Very inconsiderate and I tried calling the number they initially used to call me to alert me that they were on their way, and they purposely ignored my calls. Funny enough, I was smart and blocked my number just to see if they were dodging me and well... they were! They answered my blocked call. No explanation as to why they never showed up. Don't use this company!!! That's basically the moral of this story. They'll never show up read more

They were a little late, but lets be honest, what towing company isn't? Josh was really helpful, friendly, and gave my car a good jump to get it up and running. He gave me his card and told me to call him incase it broke down again as we weren't sure of the problem and were surprised it started running again. Thanks Josh! read more

Milton was the tow truck driver and he was excellent! Professional, friendly and quick. Thanks so much! Saved me and my car in Baypoint and drove us to El Cerrito. 5 stars for his service. read more

I am not sure whether I am reviewing the same company as the other bad reviews here; this "J" is based in American Canyon, not Benicia so perhaps not? Anyway this guy is Jessie, the owner, and he came to pick up my car which I was donating through Goodwill. He arrived exactly when he said he would (7:30 pm!) and was totally goodnatured when I told him he would have to bring his large flatbed up a steep and winding road. In order to do so, he had to offload the other car he had picked up earlier at the bottom of the hill and then re-load it after he loaded ours. When I couldn't get my car into neutral to move it out of the garage, he found the battery (not easy on a VW), and charged it with his battery pack enough to get it into neutral, then helped to push it out and situate it so that he could "Tetris" his truck so that he could hook it up. He was so concerned about messing up the gravel of our driveway--kept trying to brush it back into place! So friendly and gracious, and a definite pro at his job. I took his card in case I ever have to tow another car. Very impressed and highly recommend this "J's Towing." read more