Had to make an emergency trip and ran out of battery 5 minutes from the hospital. David (#14) was fantastic! He got to me pretty fast and towed my car to the Kaiser chargers. Very impressed with his graciousness and attitude. Will definitely ask for him if I am ever in need again. read more

What started as a nice date night with my wife quickly turned into an unexpected situation when we decided to get a car wash. Unfortunately, I was guided into the car wash incorrectly, and both my front and rear driver-side tires went flat almost immediately after the TPM sensors caught on the outer rail. Thankfully, I was able to get out safely and called Cupertino Towing. Even though it was a last-minute request and a bit pricey (as expected for an emergency), the service was excellent. The driver was professional and helpful, and the woman who assisted me over the phone was courteous and efficient. I really appreciate how smoothly they handled everything during a stressful moment. I would definitely recommend Cupertino Towing, especially if you ever find yourself in an emergency. read more

Cupertino Towing - Two flat tires - Towing Near Me - Antioch, California

Locked myself out of my car. #41 Wil arrived 6 min after I called the 800#. Super nice guy. Got me in the car in under 2 min. You guys are freaking awesome! read more

First of all, wow! What a great company and wonderful service. I am so thankful for Cupertino coming to the savior! I was stranded due to my new vehicle misfiring needing a tune up while I was on a small getaway 6hrs from home. It was a Sunday and many places were closed and no shops open. Thankfully I found a shop who could store my vehicle... all I had to do was find a tow. My insurance failed me, and even booked with a 3rd party tow company who I paid just to wait almost 1 1/2hr with no show. Cupertino was the chosen tow company who the 3rd party hired but decided to never send my payment to them (I will be leaving a review for them shortly on how disappointed I was) I only had a few hours to make it to the shop before they closed... it was an urgent matter! Thankfully, I just asked Cupertino if I can just pay them directly... they said yes with no hesitation and with a 20 min wait time... Oscar shows up with our tow! Oscar's customer service was hands down a gentleman and he knew his stuff! He was able to get us to our final destination and was so positive minded that I felt hey, we're taken care of now and can finally breathe. I've never felt my anxiety spike so badly with failure after failure. Their prices are reasonable and it's totally worth their amazing service. I even called just yesterday for a copy of my receipt to request reimbursement from my insurance and they helped me so quickly. Thank you again for your hard work it truly paid off! read more

Cupertino Towing - My poor baby girl ‍ Oscar treated her very gentle - Towing Near Me - Antioch, California

The driver shows up, loads our car and wants to drive away. This was our exchange, I started. Hey you do not even know where you are going! I am taking the car to our yard in Antioch. What? Without asking me???? I need it to go America's tire in Brentwood. No, it is going to our yard. This is my car, no you are not. But the insurance company will pay. I do not care who pays, nobody should pay twice. But it will cots you no money. The car is going to Brentwood or it is staying here. He drove to Brentwood. Double dipping is not ethical. read more

Scheduled an AAA assist for a flat tire via the AAA app. Almost immediately got a response that the driver was on their way, then I got a phone call. They wanted to confirm I asked for AAA assistance, was told the driver is on their way. Very shortly the driver was here! Wil was so professional and pleasant. I am EXTREMELY SATISFIED with Cupertino Towing and Wil!! That was the best way to start my day after having a flat over the weekend!! Thank you!! read more

I have to say that after AAA gave me the ETA of 1 hr i told myself i have plenty of time to kill b4 the tow truck comes. On the contrary, about only about 15 mins, i haven't even gone thru all my emails i got a call fr the driver saying he's only about a couple of block away! He got there & hooked up my car then went on our way. LB was very friendly & made me feel like i was just a close friend hitchin a ride. It made the stress of havin to deal with my broken car feel like everythin's gonna be alright. We need more drivers that care like him. God bless read more

Cupertino Towing - Prompt & friendly service ! - Towing Near Me - Antioch, California

Got nailed tire/dead battery, AAA Cupertino Towing LJ came to rescue, he's professional, awesome skilled also super friendly. LJ#15 provided us a wonderful service impression about Cupertino Towing company, Yes, 100% recommended. read more

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Not sure about the whole company, but their driver Mathew that they sent was lazy, inexperienced, unprepared and full of excuses after saying he'stowed over 50 Corvettes. Wasted my time and left me stranded on the side of the road. I flagged down a driver off the side of the road and he had me loaded up in 5min using 2 pieces of scrap 2x4s to lift up the nose of my car so it wouldn't scrape. Big props to Pizzagoni's Towing ! read more

Cupertino Towing - Mathew doing work, scrolling on his phone for an hour - Towing Near Me - Antioch, California

Waited a little longer than expected, we learned that the first tow truck driver passed us by and called in to ask a for someone else to come tow us because he couldn't handle it. Funny thing is my husband and I were on the lookout for the tow truck and we NEVER saw the first truck pass by. The 2nd Tow driver showed up and was excellent! We connected with him because he is also a Veteran Marine like my husband. 5 Stars all the way! Thank you for your service and for taking care of our tow. We appreciate you! read more

Cupertino Towing - Towing Near Me - Antioch, California

Good, quick, friendly service. Great job Oskar(#43). Thank you for all your customer service. I'm so happy you have medical insurance for this young an and his children and step children. He is a jewel. read more

This is the second time in 2 months we've had Cupertino Towing come out for our AAA request (different cars). Both times it was the same guy, OGLB. He is so friendly and helpful. I couldn't have asked for better service. And the response time was great. I really appreciate him and the company. read more

This was my second time I had hired Cupertino Towing. Very prompt and professional service.

Ryan (#40) showed up to my house to tow my car to the auto shop. He showed up quickly, he did a great job, he was personable and when we go to the shop he even helped me push the car into the garage. Great guy and service with my AAA card...I hope I don't need him again soon, but if I need a tow, I hope they send out Ryan! read more

I had called for a tow from a doctors office. The first truck driver couldn't get my car , as we couldn't get it into neutral. So I called AAA one more time. Cupertino trucking company called me back and told me they were sending a more seasoned driver. They sent me Ray (#49).he was super nice and went through all the options, finally looking on YouTube for a solution to get my car in neutral. He was super efficient , and very nice . I'd rate him a 5 star review. Thanks again Ray! read more

Best damn towing service in the area hands down. Ryan is a car guy who knows his way around a vehicle. Professional knowledge isn't something you can fake. Got me out of a jam and on the right track to figuring the problem out fast and without hesitation. I'm unfortunately moving out of the area and I've used their service about 8 times over the last 15 years in Brentwood and Antioch. I only used Cupertino and I mean only. read more

They did a AAA tow for me from Antioch to Concord. Driver was professional and worked fast.

I was able to arrange pickup in a short period of time. I don't work in the area and I had concerns but everything was handled very well. Thank you very much Tyler for taking care of my vehicle. read more

My car, my Toyota Prius, had been giving me problems, and it came to an end with my car once white smoke started coming out of the exhaust pipe. My head gasket was damaged, and after weeks of not fixing it, it was quits for my car. I parked it in a plaza, and scheduled with AAA, who would tow it to Pleasant Hill so I could sell it. Even though AAA covered it, the actual Tow, Cupertino Towing, was awesome. They came at the scheduled time and quickly took car of my vehicle. The whole trip was probably 45 minutes, and they did a great job dropping off and getting the job done. They even offered me ride, but I was good to go. I'm not 100% sure what prices they charge, as my insurance took care of it, but their service and reliability are one of the best. read more

Cupertino Towing - I miss my ex car - Towing Near Me - Antioch, California

Good afternoon-- first I would like to make clear that this survey is for Ryan #40. He was absolutely awesome! professional!! He introduced himself when he arrived, explained what the problem, and showed me what the problem was! Ryan corrected it -- within 15 minutes I and my friends were able to head home-- he deserves a gold star and a raise!! My name is Valerie and I had a problem with my 2018 Lexus --my car had an issue with the alarm that was on for hours-- and I wasn't aware because it was silenced instead of being turned off--which drained the battery. I was very late, very dark in a quiet culdosac-- I called AAA roadservice and gentlemen came out who was no help at all-- he did not introduce himself-- took out some toy looking tools, told me out the gate that he may not be able to help me. I told him I couldn't get into my car as my fob wasn't working-- he did help with that--- getting the key out of the fob. He said it was the battery-- took our a lego looking tool and tapped the battery like he was trying to fix it, he said the truck he came with wasn't his and didn't know where the battery charger pack was. Since he did have a flatbed truck-- so I said well just tow home. -- I have additional milage with my AAA roadside account. He then said he was getting off and could not help me-- and to call for another truck. It was very dark and I was upset. I called for another truck and Ryan #40 to the rescue---!! I wish he would have come earlier---it would have taken at least 1 hr off that horrid evening...He totally changed what my review was going to be regarding Cupertino Towing in Antioch, Ca. Thank you for sending Ryan #40-- read more

Twice in the past year I've needed to contact AAA for my cars. Yesterday the car's battery died. I used the App for AAA and received an immediate response. Within 15-20 minutes and coming into a Gated Community, Lou from Cupertino Towing arrived and installed a new battery after confirming the old one was toast. My previous experiences have been the same, AAA and Cupertino Towing are first class in service for me! Efficient, Fast, Friendly, and worthy of a cash tip of appreciation! read more

I had call in one day for a tow and it was for one of my cars overheated since it was very hot! They came showed up there like we can't help you. I wouldn't recommend anyone calling this company! They ARE SCAMMERSS read more

Not very pleased with how things are going. My car broke down July 16th I had it towed to a Chevy dealership. When the gentleman I was communicating with went out to my car he contacted me and sent me pictures questioning damage to my front end. We watched the surveillance footage and it showed clearly that the tow truck driver reversed into my car after he finished unloading it. It is now August 4th and I have only received one phone call from the tow company. He said I should receive a call back by Thursday, that would have been the 31st. Again here it is the 4th of August. I called today just before 1pm and left a message It is now just after 5:30 and nothing. It may not be important to some people but It is my car and I want it fixed! Not pleased! read more

I had driver near #22 he was great very friendly very helpful and excellent at his job I would highly recommend him he made it so easy

Neal from Cupertino Towing fulfilled a AAA insurance roadside assistance service call for me when my car had a flat tire and I needed an emergency vehicle tow to the tire shop. Neal was professional, curteous, and quick. He helped turn a bad day into a good one. Great service and experience! read more

Super poor customer service. I had a misunderstanding with AAA and after waiting 3 hours this tow company showed up. Driver asked for registration (which is in the mail) and said he couldn't tow due to me not having registration. He said it's AAA policy. I get there was nothing he could do, but he didn't have to be smug. They also could have waited 5 minutes for me to get AAA to approve the tow. Dispatcher wasn't any better, I just wanted them to wait while I called AAA. They were money hungry- trying to offer me a commercial quote. *in response to Tyler- AAA showed me how to pull my registration online- it took 5 minutes. I just asked for you guys to wait while I call AAA that was the whole point. You're also lying saying that the driver waited ten minutes to find registration. It was a very very brief conversation and I asked him to let me call AAA. I'm leaving a review because maybe you'll be a little bit more courteous and understanding of customers who are already going through a rough day. Also- my vehicle is road legal, it's common to not have current tags when it's just purchased from a used lot. Thank you for not owning any of your mistakes. It further validates my assessment of your companies' mentality read more

Cupertino Towing - Towing Near Me - Antioch, California

Ray, driver #49 delivered exceptional and professional service. Highly recommend for all towing needs.

My truck had 2 flat tires in 2 consecutive days! I was able to put the spare on for the first flat, however, when I had the 2nd flat, I didn't have a spare. My luck, I guess! The second flat happened within a mile or so of my home, so I limped it home. I then called AAA to have them piggyback me to Big-O tires in Brentwood. AAA dispatched Ray #49 with Cupertino Towing. Ray was pleasant, happy to help, courteous, and respectful. Thank you, Ray! It was a pleasure meeting you! read more

I ordered a tow through AAA and was expecting a long wait to have my car towed to the shop. My wait was under an hour including taking the car to the shop. Ray #49 was the driver that assisted me. Ray was courteous and professional throughout the transaction. Thank you Ray! read more

I was waiting for AAA to send me a survey but it never arrived. Saved the card that the driver, Wil gave me because I was so happy with the service. Wil was so pleasant and REALLY helpful. My battery was dead and he determined it needed to be replaced. Problem solved! Thank you #41 Wil... read more

Had a few issues with my car needing to be jumped and towed. Had Cupertino towing come out all the 3 times I needed them due to AAA. The last guy really stuck out to me, Neal #22. Thank you so much for getting my car up and running again and for following me to the shop just in case my car were to die. I appreciate the time you took to come out and do such a great job. Thanks again for all your amazing help! read more

My car was broken into at the local transit station. the window was broken and the steering wheel severely damage. I called AAA and Cupertino Tow came out. The driver, Jonatha, was so nice and patient. the car was in a position that was hard to get out of but work on it and got it on the truck. I was upset due to the damage on my car but Jonathan was so nice and calm which helped. I highly recommend Cupertino Tow. read more

Cupertino Towing - Towing Near Me - Antioch, California

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I just wanted to give a shout out to Ray, Driver # 49 for going above and beyond yesterday getting our Tahoe towed over to the shop! I had lost the ball joint on the lower control arm at the front and could not move the vehicle. He devised a way with this sled contraption he had just bought recently to slide the vehicle up onto his flatbed tow truck and take it away. Highly recommend Ray and Cupertino towing, he arrived very quickly, and knocked it out of the park within about 10 minutes. Also, very knowledgeable and pleasant to talk to. I would definitely use their services again ! Thanks again Ray! Sincerely, Jim Rossi read more

My Wife and I had to call tesla roadside again and this is the first time a tow truck arrived so fast we were not aware he was waiting next to our tesla until it alerted us with sentry mode the driver Alexander was so polite patient and professional he answered every question we had and went as far as laying a clean towel down on my white tesla seats so they do not get dirty. Cupertino please sent Alexander tomorrow as we need this towed again in the morning and he knows what he is doing and we trust him with our tesla. Thank you so much!!! read more

Jonathan #17 ended up helping me and my boyfriend out after being stuck on the side of the road and lemme tell you hwat it was the funnest tow I've ever had. To start off he had the good music playing on the radio which put me in a vibe, and then all 3 of us started talking which had me beyond enthused. And he was kind enough to give us a ride home since it was on his way back home. Overall, it made our sucky situation not so horrible. Thank you Cupertino Towing for hiring someone so friendly! read more

I had no other choice AAA got me this tow service first of all the tower with the license plate 04750N2 was helping me, I forgot his name but he was very rude and unprofessional. Worst of all he was a reckless driver almost hit cars with my car on the vehicle, I would not recommend this towing service at all. read more

We recently had Cupertino towing come out to tow our truck. The tow truck driver Alexander did a phenomenal job with helping us with our truck he went above and beyond to help us get our truck started. Now we know how to fix it to get it started he was really good I would recommend anyone for their services. read more

M daughter's car broke down. The time estimate from AAA was" 59 minutes", appears the contract with Cupertino towing in Antioch. Mathew (#42) arrived in less than 30 minutes, took charge and safely got the car home. *Compliments to the three Brentwood police officers, who literally got out and help push the car to a safer spot and asked the Community service officer (also very nice) to stay and direct traffic until we were on our way. The service was very much appreciated. read more

Last night i received a tow from Cupertinos Towing. It was after along day at work that my car broke down. Nightmare situation. The driver(Manny), was super professional, very cool, and knew his job very well. He made a bad stuation as painless as possible. In this day and age its so rare to be happy with the service you receive. Thank you so much Cupertino's Towing. Im going to reccomend you to everyone i know. Keep up the great work. Jason Williams read more

We had the most terrible experience with this company, car was registered and insured and appraised at $150K and driver # 14 said he couldn't tow it for no reason. We've had AAA premier membership for a long time and never experienced this. Also they need to send their drivers for regular drug tests because this person doesn't seem to be in his right mind. read more