One of the BEST body shops in the bay area! I just brought my Lincoln Navigator. It has a little…read morebit of damage to the front bumper they did an amazing job. Great prices! He walked me through the whole process. It was also done in a short period of time. Less than a week! I really want to thank them. If you need bodywork this is the best local spot to be.

excellent work. They painted hood.Nice work. In wed out thurs. Nice staff. Very nice work.read more

i went have by car checked on my raditor it was a least 3hr. i received my it sounds like a…read moretruck,my, ac dosent work they have paint sprayed on my car dent on my review driver side mirror.dont go thete sit in your car they stole my parts my car sounds as it is a truck now.

I came to Universal Auto Repair today as I was getting estimates for my vehicle damage. They were…read morenot very welcoming to me, not friendly, the customer service was not there. I was very warm and friendly and they were not very inviting or open to me. I smiled at each of the three men that I encountered they each looked angry. The vibe that I received was almost like I was inconveniencing them. They asked me to come back when a certain individual comes back. I don't think I will be coming back based off the initial introduction.

Called this morning and a guy said they had time to see me this morning at 9 am. Took my car in and…read moreexplain d to the guy that my car has been serviced regularly by my mechanic and that it currently has an exhaust leak. He proceeded to go into how it could be many other things. So after a long of back and forth I finally said let me ask you this, if I am smelling exhaust fumes in the cabin of my car what does that tell you? It's an exhaust leak he answers. Taking my car to a mechanic that listens to their clients. I suggest you do the same and avoid this place.

My vehicle has been her almost two years. Kai is the NEW owner has changed the name of this shop to…read moreavoid the bad review I assume. The place is under new ownership. My car is still in his possession and I called the police to get it back but I was told this is a civil matter. His shops is very unprofessional and my car was damaged and the original BMW rims stolen. He replaced with some terrible rims.... I dropped off car for to see why it would not pass smog. Only for SMOG!! Kai did not make me aware he was the new owner. I told him I needed car to pass smog so I could get it ready to sell. I did not sign any invoice. Over the next few months I called and asked what was going on with car and he said he needed to drive it more to figure out what's wrong with the vehicle. I even went to the DMV for him to get temporary registration done on it and still after that he had not found out what was wrong. I called again to finally tell him I need car back. He wanted me to sell it to him for $7000. I said no thank you I am looking to sell it for more. When they brought my car around the front of shop the 19 inch rims were gone and replaced with something else!!!The car was filthy and the exterior had damage. The license plates were removed and replaced with some other plates from a car rental. It looked as though parts were removed and the car was not recognizable. I am the original owner and garaged this car since I bought it in 2003. I have kept this car in beautiful condition until I made the mistake of bringing it here, because I thought it was same owner that I had good luck with before. When I dropped it off it was in great condition. Kai wasn't even there and they had to call him. I told him I wanted my rims back and the car cleaned and put back in the shape I brought it in. Car was left out and the rims were stolen?!?!? My family friend is with law enforcement and we finally called the state to inspect the car and shop. Kai is shady. He sent me a bill for over 1200 for crap I did not ask him to do and for the cleaning and damages he made to the car. I had no idea he was owner and has repeatedly dodged me and now is involving people I did not even drop the car off to. Do not take your car here! He is a shady business owner!! I have included photos to show the vehicle! This shop was also being investigated by state. Be aware. Kai will not give back my 2003 BMW M3 convertible and he still has it as of FEB 27, 2018. I have to go to court to get it back!!

This is a rare find. A great auto mechanic at reasonable rates. Luis is very knowledgeable,…read moreefficient, and doesn't waste time. He is exceptional

Reached out to to them and was given a quote and time of day they can do the repair but they never…read moregave an update or showed. DO NOT DO BUSINESS WITH THEM. There are other mobile mechanics that actually take time to respond and give updates that won't ghost you or give you a time and date but not show up.

I brought in my 2018 Volvo V60 Cross Country after receiving a power steering warning message…read more While the warning had disappeared, I wanted the peace of mind of knowing there weren't any underlying steering or safety issues. From the moment I spoke with the staff, I felt that they genuinely cared about helping me understand what was going on with my vehicle. Their professionalism, transparency, and integrity were evident throughout the entire experience. I never felt pressured, and all of my questions were answered patiently and respectfully. Finding a repair shop you can trust is invaluable. This experience gave me complete confidence in their character and business practices, and they have absolutely earned my future business. I highly recommend them to anyone looking for knowledgeable professionals who put their customers first. Thank you for treating me with such honesty and respect. It was greatly appreciated.

Very professional and actually Honest. Robert stayed in contact with me the whole time my car was…read morethere.

I highly recommend Brentwood Auto. Julio is a delight to work with. He has a depth of experience…read morewhich is really important in finding and fixing mechanical problems. Pricing is very fair. I completely trust them.

I just want to say that Julio was very honest and promptly provided me with clear details of my car…read moresituation. I will be very honest here. The reason of my visit was to have a second opinion on another shop that give me a long list of repairs in the amount of $4,000 plus. Julio took the time to explained my problem that was in the $600 range. I am now bringing 5 additional vehicles to his shop. Thank you Julio for your honesty and excellent work.

Mike and his team are fantastic! They made my very sun damaged car look like new, provided great…read moresuggestions on how to keep my paint looking amazing, and I was very satisfied with the price. I highly recommend Mike and his team at Tepa Auto Body!

I had a Great experience at Tepa Auto Body. Mike was incredibly professional and walked me through…read morethe entire process step by step. He was very detailed in explaining how the estimate was put together based on my specific needs as a customer. I appreciated the transparency and the time he took to ensure I understood everything before moving forward. It was a very successful experience, and I highly recommend this shop for their customer service and expertise.

I stopped by and had work done to my car, staff was very helpful and knowledgeable. Tire, break and…read morerotor services were done quickly and professionally. The job was explained very detailed and I appreciated the honesty of the prices. Will be coming back again!

They do not have parts on hand that were rather common for an exhaust shop .. they did not seem…read morelike they wanted to do the job despite not being busy .