I requested roadside assistance which is USAA. I have since found that the one who showed is the actual owner of this company who is Yeeshua Armani. I needed a jump at the car wash he showed up & half jumped my vehicle. He has a very small power pack, took the job request, then shows without enough juice. I asked if he could jump again so I could get home he said I only have 25% gave his business card and jumped in his vehicle and took off. I was still stranded. I was so clueless why he took off not finishing the job requested so I called the number on the business card all he could offer was he let dispatch know I needed a tow which that isn't how roadside works you need a brand new request ordered so had I been someone who just took his word I would have just sat there but I went and put a new request in it sat pending for quite some time so I canceled and put a new request for a jump to which was canceled showing someone showed when no one had. I called YEESHUA he told me my car took all his juice from his pack and that's why he took off. Many excuses but no where apologetic about leaving a customer stranded. This incident has a case number assigned and corporate involved with my insurance. Also if your business isn't established enough to record calls maybe you need more time to do that not hang up and do a 3 way call also don't record people without letting them know just FYI . Not that I have a thing to hide but you're not running a well established business as it is so why keep making it worse and worse? Do not recommend this company he has every opportunity to make it right and never took steps to finish a job A-Z. I was left stranded after 10pm taking over 3/4 hours of my time. I hope this doesn't happen to anyone else. read more