A few months ago, my friend was on his way to my house so I could replace his clutch when it…read morecompletely went out about 5 miles away. He called me saying he needed a tow, and I expected it to take a few hours like most tow trucks do. To my surprise, the truck arrived and got his car to my house within an hour. The tow was done perfectly, and the driver even gave me his card afterward for future needs. Fast forward to now--my own car broke down, and this company was the first one that came to mind. I called, the dispatcher quoted me a very reasonable price, and the truck showed up within an hour just like before. David was the driver this time, and he was professional, friendly, and handled my car with care from loading to unloading. Great service, fair pricing, and reliable response times. I highly recommend this company and will definitely be using them again for any future towing needs.

Fast response, clear communication, and reasonable price. Although my problem is solved before the…read moreservice is called I appreciate the communication and willingness to help along the way.

With the new emissions standards for California in place, I needed certified testing for my…read morecompany's diesel truck and found Ed and his team of professionals to help me out. They went ABOVE AND BEYOND to ensure my issues were resolved even updating me with new results as they became available! KUDOS to a great team of people who care about their customers and their business! Will definitely continue to do business with them from now on!

This company saved my too toosh!!…read more I had two guys up in Oakland (from Orange County) to do a job and they were pulling a trailer full of kitchen equipment with them. One of the wheels and hubs came off while on the freeway and stranded my guys at night time. We have no resources up there nowhere to turn and were really in a bad place. I called a few places before getting a hold of my mobile mechanic, they empathized with my situation and you could really tell that they wanted to help. I will preface this that I got a little nervous about calling anyone that is "emergency repair" or "mobile services" because I've had bad experiences in the past. It seems like a lot of these companies know that you are desperate and have nowhere to turn so once they get there, if you choose them, the charges are just going to go on forever. That wasn't the case with these guys though. They called a tow truck to get my trailer off the freeway,, they had the trailer brought back to their shop even though they really don't have a place there to work on trailers. He knew I was in a bad position, made an exception and it really helped out. The next morning, they called around and found the parts needed for my trailer got the hub replaced and my guys back on the road for Southern California. I honestly don't know what I would've done without these guys other than trying to have this trailer dragged up onto a car hauler trailer and towed back home to figure out what I was going to do with it once I got here. Even then, I don't even know if my trailer would've still been on the side the freeway once I was able to get back to it the next morning. I have a lot of respect for these guys and it's nice to see that there are still honest companies out there. Although the repair wasn't what I would call cheap, all things considered I felt like I definitely came out ahead. I wasn't overcharged, they charged honest rates for work completed that was much needed

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Wow I wasn't expecting such a pleasant customer centric experience from a tire repair business. The…read moreguys here are very responsive, reasonably priced, quick with their high quality work. On top of that, they're just nice people. I got a nail in my tire on a Saturday afternoon, they immediately picked up their phone and were at my house within 2 hours and I was back on the road without much impact on my day or my wallet. HIGHLY RECOMMEND!

I contacted them to come to my home to fix a flat tire and the price quoted was reasonable for the…read moreservice. They arrived promptly at the time of my appointment and completed the job in 20mins. Both men were very kind and I will definitely contact them in the future for services.

Poor customer service, Driver only spoke English, he couldn't understand numeric English and when…read moretaking personal information for debit card payment driver made sure to say it out loud for others in public to hear even after I requested him not to repeat it aloud, to just follow the information on the card visually and I would give him the zipcode but he insisted on exposing all 16 digits expiration date cvv and zip code resulting in me canceling debit card and paying cash. I felt very vulnerable as a mother when he had all my information and everyone else standing around outside did too. I do not recommend this company due to disclosure of personal information is not honored at this business.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more

My 10+ year old Acura MDX seemed lost power and started shaking and had a difficult time…read moreaccelerating as I pressed the gas pedal after a complete stop. I called repair shops around Hercules where I work. Many of them charge $180-$225 just for diagnosis. Singh was responsive and very experienced. He checked the local availability of spark plugs and coil kits that might need replacement before I dropped off my car at his home garage. Singh informed me in a couple of hours that his diagnosis did not produce any error message. He checked all fluid levels and topped up my transmission fluid which was very low. He shared with me pictures of his findings. (I was surprised as I had changed the transmission fluid just 8 months/9K miles ago. Apparently the previous mechanic did not add adequate transmission fluid). He tested drive and confirmed my car does not skipping acceleration or shaking after the stop. Singh is knowledgeable and professional, fair in pricing (I was charged reasonable diagnosis fee + nominal fee for transmission fluid). Thank you, Singh!

Fast response. Mobile service came next day. Fixed my car with reasonable price. Thanks Samread more

Danny from Electron helped us get our car jumped last night. He was fast, professional, courteous,…read moreand knowledgeable. And on top of all of that, his price was significantly better than the other towing company I had called initially ... and Electron arrived in 15 minutes -- while the other company I had called was asking me to wait over an hour and a half. I would seriously recommend Electron and Danny for any automotive assistance needs you have in the Bay Area.

They were responsive and helpful. Good communication. Hope I don't need them again, but if I do, I…read morewould!

I reached out via Yelp Saturday evening to schedule a pickup of a project car on Sunday morning…read more They responded within minutes! They called to confirm Sunday morning before heading over to pick up the car. Kenneth arrived and had the car loaded up and secured in short order. He expertly unloaded the car and even helped me push the car to the right spot in my driveway. Excellent service and responsiveness. Don't hesitate to give these guys a call.

Punctual, friendly and very professional. Do not hesitate to contact this tow service.read more