I needed a tow immediately, but was worried about the holiday rush. I received quotes & ETAs from…read moreseveral companies and this by far had the best rate + response time. Driver was super friendly and made what was a previously stressful situation, a stress-free transaction/process. Highly recommend.

Had my car towed from Gilroy to SR. All went well. Would definitely use them again. Price was…read morealso on point. No complaints!

Super fast and friendly!…read more Jesse came thru quicker than anyone with a prompt call back and kindness. He met us at our tow site and was so nice. Support local and small biz, this is a good dude! Service was 10/10 on time, and price was the best in comparison to anyone else on the east bay. Thanks again!

Great price and excellent communication. Highly recommend this towing service! We scheduled the…read morepickup for 2 PM yesterday, and today the driver arrived exactly on time and did an excellent job.

I needed my travel trailer moved, and they responded right away. They showed up promptly (even a…read morelittle early!), got everything hitched quickly, and handled the trailer with great care. They even managed to park it perfectly in a tight space. I had been struggling to find a reliable towing company, and I'm so glad I found them. They were professional, courteous, kind, on time, and went above and beyond. I'd absolutely call them again if I ever need towing help in the future!

If you are unable to get AAA these are your best option to help you out…read more They are able to help out when needed and in a timely manner.

5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

A few months ago, my friend was on his way to my house so I could replace his clutch when it…read morecompletely went out about 5 miles away. He called me saying he needed a tow, and I expected it to take a few hours like most tow trucks do. To my surprise, the truck arrived and got his car to my house within an hour. The tow was done perfectly, and the driver even gave me his card afterward for future needs. Fast forward to now--my own car broke down, and this company was the first one that came to mind. I called, the dispatcher quoted me a very reasonable price, and the truck showed up within an hour just like before. David was the driver this time, and he was professional, friendly, and handled my car with care from loading to unloading. Great service, fair pricing, and reliable response times. I highly recommend this company and will definitely be using them again for any future towing needs.

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

$120 to give me a jump when I was broke down 3 blocks away from their depot at 3am. I didn't take…read morethe service and found an alternative, but man. Wild price.

One of the tow trucks dangerously inserted themselves into traffic going from on ramp into freeway…read morepulling forward squeezing past cars putting the tow truck in middle of the cars that were merging. License# 97360M2 nearly causing an accident. I can only imagine how " safe" they are with people's cars on them. It was blonde older man driving

I hope i don't end up stranded again, but if I do, I'll be calling ZR Towing. Z is a consummate…read moreprofessional. He arrived to the scene quickly, was extremely personable, and got me and my vehicle home quickly and safely. And his rates are VERY competitive! It's like, what's the catch?? That's it: there isn't one. Z is just that good. Look no further. Call ZR if you need roadside assistance!

When AAA leaves you stranded for 6 hours in the rain post accident-- this guy saved my life!!!!…read more(Literally & Metaphorically) AAA never sent a dispatcher and they kept claiming they did. I waited inside the car for 6 hours constantly updating my phone. I called them constantly and they kept redirecting me or telling me lies or getting disconnected. I called about 10 tow places in Oakland and none of them were available. I called ZR towing and he picked up right away. It was 5am when I called and he was able to meet me in 10-15 minutes! Fastest response ever! He was super helpful and got my car to a body shop in the middle of the morning that is also Subaru Certified!! Call this guy for all your towing needs-- Zuber is hard-working, kind, responsive, & reliable!

We found Reliable for our Duramax Diesel on our RV they were able to find the issue and get us on…read morethe road! We stayed because of the quality of service , friendly, knowledge people at the front. All our vehicles are serviced by Reliable. The prices are very competitive, for us it is the knowledge of finding and fixing the first time.

1 star because I used them again after taking our F 250 the first time and liked the service. This…read moretime around, wasn't the same. BE AWARE they charge you every time they do a test- including a retest ! (which is an extra $185) turned my car in on a Wednesday night before closing, which I knew they were not going to get to it that night, waited all day the next day, did not hear from them whatsoever, then I called them on Friday to find out what's going on, which I needed to wait for the lady who checked us in to come back, which wasn't until 2 hours before closing, to tell me they couldn't get to my car the previous day because of call outs. (All they were authorized to do was a diagnostic which takes 2-3 minutes). She proceeded to say that they needed to replace the alternator, and since it's late on Friday, they needed to order the part, but closed on the weekend and wouldn't get to it til Monday. They open at 8am and I got the call at 842am to say my car was ready. Less than 3 hours of labor and I was charged almost $600, which included a second diagnostic fee. PLEASE use this as advice to go to another shop, and make sure you're not charged more than 1 diagnostic fee, or $600 in labor for not even 3 hours of labor. We thought because of our first experience here it would be okay bringing another one of our vehicles, but we will now be looking for another shop because of this experience. Highly unsatisfied!