We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Super fast and friendly!…read more Jesse came thru quicker than anyone with a prompt call back and kindness. He met us at our tow site and was so nice. Support local and small biz, this is a good dude! Service was 10/10 on time, and price was the best in comparison to anyone else on the east bay. Thanks again!

They were AWESOME! Pick up time was very fast and during rush hour traffic. They dropped the…read morevehicle at the shop and everything went smooth. THANK YOU GUYS!

Highly recommend. Gino came out to get a vehicle that had been abandoned on my property. He came…read moreout fairly quickly from my initial phone call. Truck had been partially stripped. Thankfully Gino was able to get it out with no problems and he was super nice during the entire experience.

Update after owner response: The claim that my vehicle was not registered is inaccurate. The…read morevehicle had a parking permit displayed on the windshield and a transponder used to access the property gates, and it was registered with Parkade. My main concern is that I could have been identified/contacted before the tow, yet I was not notified. I also submitted a written request through the company's website for the tow authorization and related records, and have not received a response. I am separately reviewing the 5% credit-card fee for compliance with applicable rules. Absolutely terrible experience. My car was towed from my building over the weekend by this company, even though they were supposedly closed. I then had to wait a ridiculous amount of time just for someone to open the gate so I could get my own car back. What made it even worse was the owner bragging about how many cars he had towed from my building, as if that was something to be proud of. He also kept giving me unsolicited advice that I neither asked for nor wanted. The entire situation felt unprofessional and unnecessarily difficult. Having my car towed on a weekend while the business was supposedly closed also made me seriously question whether the timing was being used to rack up additional fees. Awful customer service and an extremely frustrating experience. I would avoid this company if you have any choice at all.

Hands down the best experience I've ever had with a tow truck company in my entire life. Went above…read moreand beyond, in a timely manor. Didn't over charge or try and price gouge. Highly recommended for all your towing needs. Alan was my driver and he was knowledgeable and professional.

$120 to give me a jump when I was broke down 3 blocks away from their depot at 3am. I didn't take…read morethe service and found an alternative, but man. Wild price.

I got stuck on Memorial Day late in the evening with my motorcycle, and no one was available to…read moreanswer my call. Mike from East Bay Motorcycle Tow answered right away, took my location information, and arrived within 25 minutes to tow my motorcycle safely. Outstanding customer service, fast response time, and very professional. I'm extremely satisfied with the service and highly recommend East Bay Motorcycle Tow!

Great service and experience with Daniel. This is an awesome family business, that deserves all the…read morelove and support it can get. Like, this is a success story right here, and that's just great to see. Use this guy! It's a great company, with even better service. I'll be back, that's for sure. (Well, I hope not to NEED another tow, but you get it.) And, this is a SUPER good value right here. I was quoted up to twice as much as Daniel, and he did it quicker!

Amazing service! My mom recommended Miguel to help tow my car with a completely dead battery. I had…read morea jump starter pack but it wasn't enough so I was ready to have it towed to my mechanic. When he arrived with his flatbed, he asked if he could try his jump pack, and it worked! Without him asking, I paid him for his time and was able to drive myself to my mechanic to get the battery changed and recalibrated. Amazing service! Very quick and professional! I would highly recommend his company!

M&G Towing ALL THE WAY! Miguel was so responsive, got the job done despite frozen bearings, was…read morepatient, had the best attitude, is professional, and polite (this goes a loooong way with me). He put the car where I wanted it (while working around landscaping!) all with a pleasant attitude. The job took longer also because of the location I needed it to be in. I was blessed to find Miguel. Can I give more than 5 stars??? His customer service skills are top notch.

I rarely leave reviews, but this company absolutely earned one…read more My car broke down unexpectedly and I was stressed trying to figure out what to do. From the moment I called, they were professional, friendly and upfront about everything. The dispatcher kept me informed, and the driver arrived sooner than I expected. What really stood out was how careful the driver was with my car. He took time to answer my questions and treated my car like it was his own. Something else is that I was able to pay with Zelle since I never carry cash on me. The pricing was fair, there were no surprise charges and the entire experience was much smoother that I expected. Hopefully I won't need a tow again anytime soon but if I do, I will call these guys. Highly recommend them to anyone looking for a reliable and honest towing service.

Carlos at Somoza Towing was fantastic, right on time, super professional, and genuinely kind. He…read moremade a stressful situation feel easy and handled everything quickly and smoothly. Highly recommend!

Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Here we go again they've targeted me yet again this time my vehicle was parked in a yellow parking…read morespot first come first serve with a permit. I have a permit. We've been parking there all the time never an issue never a warning never nothing and here again today, they just towed my vehicle. I can't keep playing these back-and-forth games and I am tired of the harassment.. this company needs to either go under or do better because you are a terrible and shady shady business. You should be ashamed of yourselves. The manager has never actually at the office and never actually does her job. I'm sick of it. Stop harassing me and leave me in my vehicle vehicles alone, especially when they're permitted and parked in spots that they're allowed to be in every time, it's some kind of game with these people don't ever do business with this company.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

You never want to need to use a towing service company. However if you do need one, then All Area…read moreTowing is the company you want to use. Last November, we had to have our 2007 Lexus ES350 towed from Danville to our mechanic in Concord. We called All Area Towing and spoke with Al. He quoted us a price for the job and stuck with that price when we scheduled the appointment a week later. Al showed up to our house and got our car out of our garage and then onto his truck and was off to Concord. Our car made it to our mechanic and we paid Al on the spot. Al and All Area Towing are a very good company and I will use them in the future if needed.

Al was fantastic, he really knows what he's doing with 40 years of experience. He knows the area so…read morewell that he got to the mechanic's shop before we did even though we saw him waiting at the weigh station as we sped up the freeway! He took the backroads & beat by at least 5 min! Of course we wish we hadn't needed a tow, but I am so glad we decided not to use Agero, who contracts with our auto insurance company for Roadside Assistance. We have had many bad experiences with them. We called the Towing companies in the Walnut Creek/Concord/Pleasant Hill area, & we liked Al from the start. He was personable, and he has people skills that others sorely lack. He beat the best price we had & he stuck to it the following week when we confirmed with him and arranged for our mechanic to take possession of the car so he could order parts & get started on the repairs. You won't regret working with Al, he's a real Champ.