This company is HORRIBLE. They towed my car the other night and caused almost $1,000 in damage by ripping out 75% of the wires going to my ECM and instead of trying to help and own up to their mistake, she had a million excuses to get out of it. I would recommend to NEVER EVER use this company. Poor drivers and horrible office workers. Now I am without a car because I can not afford to fix it and commute to Tracy daily for work and most likely will end up losing my job now because of all this. read more

I sold a ca4 that ended up getting towed in here. They took a forged document as if it was me allowing the person I sold it to to get belongings out of it. They sent me a 2000.oo invoice. Who takes a forged letter with a copy of an expired ID? Totally illegal. The person who forged the documents, Joe and Andreas​ read more

Arrowhead Towing - Towing Near Me - Antioch, California

I got water in my fuel in my BMW X6 yesterday. My car actually stopped in the middle of a busy intersection in Pittsburg. I called Arrowhead Towing in Antioch and spoke with a dispatcher there. She was very professional. The conversation was very short too. I was expected to pay at least $300 to have my car towed home. The tow was only $144. The dispatcher told me the driver would be there in 20 to 30 minutes. This driver name Christian was there in 15 mintues. Christian was very knowledgable and professional. He told me that he had an event to go to at the time I needed my car towed; but that he was the only driver out there at that time. Christian is an asset to the company. Thank you Arrowhead towing for your professionalism and hospitality read more

Jet was an amazing driver he got there was really nice and cool we chopped it up on my way back an amazing highly recommended.

Thanks so much! The tow driver came back with another truck and i am sure this time it will be okay. Whew. i had a disaster but it has been averted. Appreciate the driver and whoever made this possible! read more

Arrowhead Towing - Towing Near Me - Antioch, California

Ask for Mathew not to be sent!!! I'm a AAA member and needed a tow, unfortunately the first driver they sent me was unprofessional and unhelpful, Mr. Matthew. There's no need to be rude to a customer. However, Arrowhead dispatch quickly fixed the problem and sent Joshua. Joshua was heaven-sent. I appreciate your patience and willingness to help. Matthew, a word of advice: you will never be able to steal a person's joy, and I pray you find kindness in your heart when helping others, especially in your line of business. When a car breaks down, a person's stress levels are higher than normal. You being kind can be a change to all of that. Again, Joshua and the dispatch person, I thank you. Because of you guys, I will leave a five-star review. #CustomerService When asking for a Tow, tell them not to send Matthew. You will thank me later read more

great company and great customer service and great people and everything is nice and the yard and trucks are so clean

I been buying car's from there auction and a few times I won the bid on the car's and they didn't honor me winning the car's then put the car right back in the auction this is not good business I don't trust the person in charge of the auction...don't do business with them.. read more

This place sent a tow truck to are Neighrborhood at 8:30 speeding at high speed to come tell my Neighbor to move his car well he was parked in front of his house moving in . This place must be desperate for money. You guys don't own the neighborhood lol full of yourself people tow truck drivers think they own the world speeding around like it's legal . :) read more

This company is very unprofessional they stole from my vehicle when my car was towed.

I have nothing but good things to say about the people who worked to get my problem solved. From the Dispatch people Shan and Shelly to the driver Tyler. They were efficient understood what I needed even when I didn't and proceeded to "get it right" Always and forever my 'go to" read more

When I was stranded, Arrowhead said they'd be there in half an hour, and they were. The driver, Todd, was a stand up guy; sharp, funny, and a pro. Even tho' the shop where he took my ailing '02 Civic to, Five Star Automotive, was walking distance to Concord BART, he insisted on driving me. Todd's the sort of can-do gentleman any organization would be proud to have, not just working for, but running. It was almost worth breaking down--something Hondas rarely do -- just to meet a fellow of Todd's caliber. A solid 10 and two thumbs way up. Thank you. read more

They rip people off your car can be park in there tow yard for only a min and you'll pay 500 to get it out

Stop your search looking for a towing company. Arrowhead towing in the bay area is the only tow company you should call. I called them when AAA dropped the ball. Don't call Cupertino Towing they couldn't help me. Huge props to Ken, Ali and the guy who came after his shift was over with the proper rig to pull me out of the mud in the east bay in Brentwood. Very much appreciate your hard work and being true professionals. Jose N read more

What can I say . They did what other companies would not, and I'm glad because they did the job with such care. They helped us move our pontoon boat to a marina and launched it for us! Very satisfied is an understatement! The dispatcher was out of her way to make sure we were helped, the line of communication was there every step of the way. I will now go to them for all my towing needs (hopefully I don't need them often though ) . I called all the companies in the area and this one was all around the best! read more

See all

Arrowhead Towing provided me with relief during a very chaotic day.Yesterday I called in a bit of a panic since my tire had blown out and I had a screaming baby in the background. The woman who answered the phone was kind and patient as I tried to let her know what happened and where I was. Austin came out and swapped my blown tire with my spare and I was on my way home! Thank you so much! read more

Honestly place is okay they do charge a after house fee of $80 or more if you go after 6pm I think which I think is kind of ridiculous service was not so good was waiting forever. read more

Tow company that needs huge improvements. Called them to remove a vehilce blocking my way to my house and they never showed up. Had to wait an hour to get the owner of the car to finally arrive. Waited to see if they still show and nothing. We use them for our HOA and we have been having problems with them coming out to tow abandon cars. Do your homework and find a better tow company to sign up with. read more

Thank you Tristan at Arrowhead Towing, for coming to our rescue when the car "accidentally" went down a 150 ft. hill into the neighbors yard. Arrowhead was the 4th company that we called. We were told they could handle more difficult recoveries. It was almost impossible, without going through their next door neighbors yard, removing trees and destroying property. Tristan showed up for the job with a very positive attitude of "I got this! I have done more difficult recoveries." He was confident and proceeded to wrap a hook around both tires in front and drag it up the steep hill between trees, steering and maneuvering the wheels. We were very impressed. He is a nice person and treated us with respect. Thank you Tristan for this difficult, stressful and successful recovery. We are happy customers and will keep Arrowhead Towing's number for future tows! read more

We needed a jumpstart due to a dead battery so we called our insurance company who recommended Arrowhead who said they could do it via a joint phone call so we made arrangements. Service was fast with a young man named Austin who was very patient since this was my wife's first jumpstart because I was recovering from an illness. I explained and he was very understanding and made sure all went well. If Austin an example of their employee's I would not hesitate to recommend them. Good job. read more

I'm not sure that I remember my technicians name (my bad). I'm on Salter Ct in Pleasant Hill. I just wanted to say that this young man was polite and friendly. After working on the car for quite a bit, he thought that I might have to get a new battery. The current battery is only 1 year old. He persevered and got it going He continued to check out everything, and was very thorough. I have used Arrowhead before, and I will definitely recommend them to friends and family. read more

YES my car was towed here, and I am a little upset that they charge nearly $400 to pick up your car before 8am. I was also very bothered and disappointed that NO ONE in the site was wearing a mask AT ALL. I will say that they are quick to picking up phone calls and answering questions, that I will give a thumbs up for, but not wearing a mask is a HUGE problem. read more

Recently we had made the mistake of accidentally locking the keys in our car while it was running, at 5:30 in the morning. I called in a panic, The wonderful woman that was dispatching at the time,had a truck at my house in 10 minutes! They saved the day, and probably a window... read more

I would give them a 10/10! And highly recommend. I had a terrible experience last night with a different towing and my insurance chose this towing company this morning and they were awesome! The dispatchers were soooo helpful and soooo sweet! This was my first time dealing with all this so it was so nice to have nice people helping me out. It also only took 20 minutes passed the time given and the truck driver was very nice and helpful. Thank you arrowhead towing, you guys are awesome!! read more

Perry is a very fair and honest business owner. I highly recommend this company for any and all of your towing needs. He worked with me to tow a car that was left on my property and I was treated with respect and fairness. read more

My husband had some car trouble yesterday. He was with our son, while I was stuck at drill. We run a local machine shop in Pittsburg, and at the end of the day, the car wouldn't start. After calling other local towing companies, and being told that they MIGHT get to him hours later, (one of them said 6 HOURS LATER!), he found Arrowhead. They were willing to help and came out quite promptly. They even beat me home and I was 1.5 hours away! He was so relieved that I felt I needed to share his story with others. From both a personal and a business perspective, we would definitely recommend this company. read more

I'm an AAA tow service customer. My truck broke down on highway 160, so I called them and they said they'd have a truck out to get me in about an hour. After an hour and a half, I get a call back telling me THEY'RE TOO BUSY and can't come and tow me. I was shocked beyond belief. I've been paying them since 1995, have used them maybe 5 times, and they're too busy?! They told me to arrange my own tow, and they'd reimburse me. It was pitch black dark on a barren road, and their solution to my problem was, "Tag, you're it"? I'm grateful it wasn't my wife or elderly mom out there. Thankfully, the company I called was Arrowhead. I spoke with the owner, and she said it would be an hour or so, but that she had a truck coming in shortly, and she'd see where he was. I was still on the line when she radioed the tow truck, and gave a description of my truck. Chris, the driver, was literally driving by me while I was on the phone with the owner! He backed up, hooked me up and got my truck to my son's home. Unlike AAA, they were courteous, efficient and professional. If I could give them a 6-star rating, I'd do it! read more

I had a serious car accident, was injured, and totaled my car. Arrowhead Towing towed my car. Due to circumstances beyond our control, I've had to call Shelley multiple times. She couldn't have been more patient, compassionate and kind. This towing company is different. Their prices are reasonable and they have integrity. I highly recommend them. I was lucky they are the company that came that horrible night. They've made it easier rather than harder. Thank you Shelley and Arrowhead Towing! read more

Absolutely stellar company. I had the good fortune to have two different members from Arrowhead's team respond to my moving truck breakdown. Both gentlemen - Perry and Patrick, were extremely professional thoroughly competent and very generous with their time. Its incredibly frustrating to be stuck on the side of the road far from home without my usual resources, but these gentlemen both went above and beyond to make sure the things for my move and I was taking care of and safe. I'm saving this company's contact information and calling them directly if I ever have a problem again. Hands down, the best towing service I have ever had the pleasure to come across. -Tim D. , 10/24/2020 read more

This towing company isn't rude over the phone like other companies and I have used them a few times when I had parking issues at my last apt complex and they used to come in a timely manner to tow. This time though, (July 21st) they were a no show. I had waited 2 hours and then called them again..the lady who I spoke with the first time answered and said that someone will be there in 20 mins when I called for an ETA. No one showed. I told her that someone was parked in my parking stall and that I have my lease and my ID to prove that it is indeed MY parking stall for MY car, not some random persons car (stickers are also required to park in the complex). The person who had parked his car in my stall lost his car keys and couldn't move. He told me to call a tow truck since his phone was dead which I was about to do regardless. I called Arrowheas towing and explained that some guy parked in my stall and could not leave. He was causing a scene (seemed drunk or something) and trying to knock on neighbors doors late at night to use their phone but he also wouldn't leave without his car so it needed to be towed also so I could park MY car in MY stall. There are 3 security guards assigned to my apt complex. Security was already there and ready to sign off on the tow. Arrowhead never showed up so I had to call the police for a force tow. It seems they didn't tow because they thought they wouldn't make any money off of it. I say that because the fact that it would cost money kept being emphasized even though it's known that someone needs to pay to get their car out of the tow yard. This call was not unique. I'm calling to get someone out of my stall and that person was fine with it since security was already called after he caused a scene upset because he can't move his car. This company could have simply said no for what ever reason and I wouldn't have been outside waiting for hours at 1/2/3 in the morning. The police were escorting him out of the complex but as soon as he left, he came right back. I don't know what the difference between this call was compared to my calls at my last complex when cars were blocking me in. I wouldn't recommend the company when you really need a tow. If you call this company, it's best to call another one right after and see which one actually shows up VS waiting for hours for it to be a no show despite the confirmation given on the second call. I give 2 stars instead of 1 because they showed up at my old apt complex and the staff aren't assholes over the phone. read more

Highly recommend Jared of Arrowhead Towing and Recovery. He is professional, provides great customer service. Even with a problem not of his making, he stepped in and solved it. Don't hesitate to book his service. You will be very pleased. read more

I come to find that my vehicle was broken into, they broke my window and stole my battery which was not enough the cut my wire harness as well. Stuck at 8:00pm I call for a tow company. The first company once on the phone with no confidence I said by. My next call after some time where unable to meet my needs within reason. I call Arrowhead the gal was very professional and had a truck to me within 30 minutes. The driver was very good at his job and knew what he was doing. I asked if he could put it into my garage and he did. I would give 10 stars but there are only 5. Perfect job, you are now on my cell phone if needed. I always say pick the best and forget the rest. read more

I live in a gated community and we have assigned parking spots. Last night was the 3rd time that I've called and that I've had to stay up waiting to get a call back on when they would arrive and again nothing. I worked a 22 hour day, arriving home at 2:24am , I called at 2:26am and they tell me an hour and a half Was the ETA. I stayed up until 4:30 and I never got a call back and they never cleared the car from my spot. So now I risk getting towed by THEM because they never did their job. I will be informing management where I live to re-think on what company they give business to. The previous company came every time. read more

I've called three times cause car have been in my parking space when I get off work same car every time.. they take 2 hours to get to my apartment complex and this last time they had me waiting 3 hours and when the truck arrives they don't have a dolly.. so basically I just called and came outside just to look stupid cause if you couldn't pick up a car why would u send the truck out.. every time it's aleast 2 or better never the 45 mins they say..I am pushing this issue because if they not doing their job they can pass my complex on to another company read more

If you are in search of a towing company look no more... this company offers the most reasonable and best service. The two representatives of Arrowhead who assisted us with our continuing problem of folks parking in our parking lot are our new best friends as they say. Hillari and Sierra arrived on time for our appointment, brought all the notifications to put up on our building, and paperwork required for Arrowhead to assist us with folks who refuse to respect private parking lots. We were so impressed with their friendly and helpful demeanor....The office staff is also very helpful and pleasant... Give these ladies the 5 stars!!!!! read more

Arrowhead Towing saved the day for me. I had been stranded and upset in the middle of Concord and they offered me a quick pickup, confirmation calls, and an affordable price. The customer service was very respectful. Thanks again. Best, Sebastian F. read more

They drive reckless on the freeway. I would never put my trust in them when it came to transporting my vehicle. One of the drivers almost ran me off the road and honked at me like I was in the wrong. I was extremely baffled. I do not recommend anyone use their service. They are too careless and unconscious of their surroundings. read more

I can't begin to say how pleased I am with Arrowhead Towing's Customer Service. My installer's van was in a fender bender in Monday's rainstorm and after two failed attempts to use AAA, my installer asked me if I knew of any other towing companies. I've never had to use Arrowhead previously to this, but knew of them through a friend of mine, so I gave them a call telling them of my installer's situation. The driver arrived within the time we were told and rather than just loading and towing the van to my installer's house for them to figure out what to do with a in-op van, pulled the fender & bumper out from the tire then replaced the flat tire so that my installer could get safely home. This creative thinking "outside the box" is something you just don't see very often these days and was greatly appreciated by my installer who has been experiencing some recent health issues. In addition to fixing our installer's van their charges actually came in less than what I was quoted, and was such a pleasant surprise. Its' reassuring in these times that there are still good companies out there who care about what they do and help those in needs. Big thanks to Perry Shusta and his entire crew! read more

We didn't even get picked up yet and I AM SO HAPPY with them. I spoke to Hillary and the second she answered the phone, I felt so much better. We've been stranded for an hour and we only need to be towed 15 minutes away. Everyone else was charging us an arm and a leg, but these guys helped us so much better. They gave us a faster response time, not 2 hours or more and they found a truck to get me, my husband and my two children with their car seats to where we need to be. She was amazing! She turned my already horrible day around. read more

Had a vehicle stolen from the worksite, when it was found the Antioch Police had it towed here. I went to pick it up the next day. $205 for towing, impound and less than 1 day of storage... what a racket. The "yard man" was a little rude, I don't know if he was deaf, stupid or both, but he sure wasn't able to understand what I had to say... he also didn't care for anything but his own opinion The lady in the office was very nice, but she was disorganized, distracted by different drivers constantly coming in and by the radio and phone, it should have taken 10 minutes to pay and do paperwork.. it took approx. 45 minutes If I have a choice and need a tow, I will cal BJs towing read more