Ray#49. Can and saved me yesterday. I locked my keys in trunk and had an appointment in leas than an hour. He was there in less than 15 mins, unlocked my door and i was on my way. He was pleasant and adorable, giving me a number to locksmith so I could get my blank spare keys programmed and cut. Thank You Ray read more

I have been saved by Cupertino Towing a few times and they are always great! Today we had to replace a battery which my old one required water to be refilled in the battery and the new ones don't, so that is good. They installed a brand new battery 46C and I have seen batteries for this car for 159.00. Earlier when we broke down right after a Walmart oil change, the manager there wouldn't even help us find the right battery and it is suspect it didn't start when we went to pick the car up after the oil change. So we said forget it to Walmart who didn't help us, and said we have to start at the back of the line again for a battery replacement, so I suggested to my husband to use our AAA card because they are always good to us and they will do everything right there and provide the battery. Why else are we paying AAA dues? So Cupertino Towing came fairly quickly and was always good to us as well, so knew we were in good hands. They quickly replaced the battery and it was seamless and gave us a 6-year warranty which they have honored in the past. So I am willing to pay the 200.00 total for all the work, bringing me the right battery, seamless work, giving me a warranty, and installing it while in the hot sun! My husband already spent a couple hours alone trying to fix it and tighten it and wondering if he should go buy it, taking it out of the case, refilling it with water,etc. I told him see...easy peasy for those who do it everyday-save yourself the headache! BTW, what made it the BEST really are all the employees we have met at Cupertino Towing. Wil was experienced,diligent, gave great advice and info and did an EXCELLENT job on all ends from customer service to the actual install. This is what good service is-going above and beyond! Thank you, Cupertino Towing for the excellent service! read more

Wil #41 he was respectful, friendly, professional, and I only wanted 15 min before he arrived you got your self a GREAT WORKER,even made sure I got on the road ok, read more

You know the saying " one bad apple spoils the whole bunch" , well unfortunately this applies to CUPERTINO TOWING. My boyfriend was in an accident a few days ago, he used his AAA towing, Cupertino Towing came. They are located in Antioch & accident was on Vasco rd maybe about 15-20 min away. Response time wasn't bad, no more then an hour. It was probably about 97 degrees with no shade on Vasco, driver does his job, has truck on tow truck, my boyfriend is with driver on way to tow yard, he's hot, he's shook up from the accident tells driver he's really thirsty, driver tells him they have nice cold water at the yard... get to yard, my boyfriend tells the female working the front desk that the driver said they had cold water and could he get some, she said " I don't know why he told you that" very rude tone with attitude, her job is customer service bottom line & i would bet money there was bottled water available or a water cooler in the building maybe not for customers , maybe for the drivers. so my boyfriend left walking to get a beverage. The closest store is 1-2 miles down the road, again it's almost 100 degrees outside & why would the tow truck driver tell him that if there wasn't water available? When we drove around back to get his personal items from truck, again she was just rude, unprofessional & please I do not want to see her pulling her cell phone out of her bra!! Are you serious! Every interaction with her seemed to be an inconvenience as if she's doing us a favor. Zero people skills, she's representing AAA as well as Cupertino Towing. I highly recommend avoiding this business if possible. Some people might say what's the big deal, it's just a water, no it's lack of customer service, lack of professionalism & customer care. I will also contact AAA to express my disappointment with the customer service we received. read more

Cupertino Towing - Front office of Cupertino Towing - Towing Near Me - Antioch, California

Ray #49 was awesome. He pushed my car out of my garage and got it on the truck super fast!

Jonathan #17 was the driver of the tow truck my Hero. Everything was going wrong my car needed to be towed. He was fast calm and efficient. I was running into a few problems he listened to me. He helped me resolve my issue. He made sure I was safe. I recommend this person and this company for your towing needs. read more

I called AAA to get the keys out of my vehicle, they sent Cupertino Towing. My driver was Ray #49, He did awesome and arrived quickly, and got my keys out fast too. I never got the survey from AAA to review him so I'm leaving this review instead. Great service, thank you. read more

Just flat out good people over there that know what they doing with excellent customer service. Even though this was a out of pocket expense I had no problem paying based on the professionalism and accuracy of the job being completed read more

Showed up through AAA. Terrible customer service. Driver arrived with an attitude and was extremely unfriendly and unprofessional for the entire interaction. Bald guy, tattoos. Don't take your bad day out on customers because your life is miserable and you go home at night to your cats. read more

Got a flat tire from a nail and called AAA for assistance. Been waiting for almost 4 hours now and no sign of help! That is half of a work day! Finally around 6:05 pm ( from 230pm till 605 pm) he finally showed up! It only took him less than 10 minutes to install the doughnut tire on my vehicle. So disappointed. What a waste of time! read more

This company is outstanding. My trailer hitch broke while towing a boat on the freeway. I called a different tow company that was going to charge me $700.00 to tow my boat to my house. Cupertino Towing quoted me $175.00 for the same job. When they got there the tow truck driver from Cupertino Towing was able to help me fix the hitch and lifted the trailer to reconnect it to my truck. After calling his boss they decided to not charge me anything and I was able to get my boat home safely. Cupertino Towing is the best. read more

Cupertino Towing - Towing Near Me - Antioch, California

Thank you Alexander for getting me and my kids home! I was so worried when my car broke down and after the first truck left me with no way for my kids to get home I didn't know what to do and Alexander just comes in and let's me know he is getting me a lyft and only after he sees me leaving in the lyft will he leave with my car Thank you so much Alexander!!!! God bless you!!!! read more

Phone customer service: Excellent. Very friendly. Technician customer service: Excellent. Friendly & efficient. He was so fast I didn't even get his name. The operator said that someone would be at my house within an hour and they were knocking on my door in 15 minutes. Time between my calling them and my flat tire replaced + payment = 30-45 minutes tops. I can't imagine a better experience! Thank you, CT! *I'm sure this is not going to be everyone's experience since MAYBE the technician was already rolling around in my area, but it was most pleasantly surprising!! read more

Overall, it was a good experience . They were on time. As well as helpful . I would recommend

The truck driver Ray #49 was so amazing. He was so helpful and he really did an amazing job especially that late at night he was very positive and got the job done very quickly. We appreciate you so much for driving us home an hour away. Thanks Ray!!! read more

I was stuck in parking lot in my classic muscle car thought it was my battery turns out stater was stuck thanks to Alex he got it going without me having to tow. I have all AAA batteries too thank you Cupertino towing. read more

Matthew #42 came quickly, offered professional service and helped tow my car to a nearby shop. Thanks!

My alternator when out on HWY 4 heading home at midnight, so I pull over off Somerville. I called AAA, and the operator said I could do everything faster on the website, so I put the information. Less than 30min, I had a tow truck picking up the Lexus to take it home. Thanks to manny! read more

We called AAA today to bring our car from a repair shop home. They sent Cupertino Towing. When the man arrived to our house with the flat bed truck, we expected him to unload it in front of our house at the curb. Instead he literally unloaded it in literally in the middle of the street blocking traffic, dead battery and no brakes (it needed repair obviously) and left. I thought he was just parking his tow truck for a moment and he simply drove away. My husband and I with my injured foot needed to push it up a slight hill, 3 houses distance to our driveway. Terrible service, so sad AAA uses them as I'm so happy with AAA otherwise. read more

I would like to thank the man that helped me last night. It was a very wet day and the road must have acquired a new massive pothole as there were also 2 other cars behind me with flats too! Ugh :( The driver got my car home safely and inspected my tire so I could reverse safely into the driveway. Thanks, Cupertino tow driver for your good communication while I waited and friendly customer service in this very bad rainy weather! read more

Cupertino towing was a great help today. Needed my car repaired but it wasn't starting. Called around and found Cupertino towing based on the reviews. They answered right away, gave me an exact quote over the phone when I gave them the address I needed to be towed to. The have a great customer service and picked up my car a lot quicker than expected. On top of that, the driver Don was awesome! Respectful of my car when picking it up, made me feel at ease when towing it to the shop, and just a great positive vibe. Thank you Cupertino Towing and Don for everything! read more

I am here to comment on Ray #49's amazing service. Completely professional. Fast service. I had to have my truck towed back home after a mechanic was unable to fix it. I've gotten it towed plenty of times before ! But this is by the far the best customer service I've received. As a female, I felt completely comfortable and Ray brought my truck to house and parked it exactly how I wanted it in my driveway. If I could request a tow truck driver that'd by my guy! read more

Great service! Matthew came promptly, had a great attitude and was knowledgeable about electric vehicles! Overall great experience

Very good service, and would recommend Ray #49 any day. Great response time and very friendly workers.

Jonathan showed up to tow a gt500 for me and handled it with care and avoided damages even for it being lowered, recommend them a lot

I rented a vehicle from Enterprise Rental from 04/16/22 to 04/23/22. On 04/19/22, the vehicle wouldn't start. I called Enterprise's road service who dispatched a AAA tow truck from Cupertino Tow. Tow truck driver asked me where to take the vehicle. I gave him specific instructions to take it back to the rental office in Antioch, CA. The driver acknowledged what I had told him. Cupertino Tow took the vehicle to Enterprise's office in Oakland, CA. WTF!! That's why Enterprise could not locate my rental on or around their premises in Antioch. That's why my reimbursement is being delayed. read more

Waited over two hours when they finally got here they didn't even know how to read a Nevada sticker. Stickers was not expired learn how to read them!! Then wouldn't take the car saying it needed a tow bar. You would think if you have to wait this long for a tow they would tell you that a head of time. They left without towing the car. Thank you for wasting my time. Good thing I was on the side of the road! Totally not reliable in a desperate situation. read more

Trevin Driver #6 was very nice and even apologized for showing up later than expected, no fault of his own. Trevin explained the tow when loading my car and the need to tow it a certain. I would highly recommend him and Sunnyvale Towing.​ read more

Incident 1: I was connected to Cupertino Towing through AAA. I was clear with AAA that my vehicle had hit a curb and had a broken axle. The car had been towed to my friend's apartment complex by a tow truck on a dolly. When Cupertino Towing arrived, the driver drove past the car, reversed and without stepping out of his truck said no to towing my car. He cited city ordinances and said he wasn't going to break his back getting my car onto his truck. He then tried a different excuse, saying the shop was closed and so he couldn't drop the car off there. Despite telling him that I had authorization from the shop to leave the car in front, there was a drop box, and that I would ride with him and sign off on the condition of the car -- no budging. I then asked if he could tow the car to my driveway, private property. No dice. Wasn't willing to do that either. Resigned to the fact that I would be stranded for the evening I let him go. Speaking with AAA the next morning they notified me that he should have been able to do either request. I filed an official complaint to make sure that this experience doesn't happen to anyone else. Incident 2: I requested a tow truck and through the luck of the dice ended up with the same company the next morning. They rejected my request BECAUSE I had filed a complaint. Rather than prove me wrong by providing better service, they chose to deny service. Weak. After a morning wasted I was assigned to another company who readily fulfilled the request and had my car towed within minutes of arriving. No thank you Cupertino Towing. I've removed my previous positive review and will be sure to redirect any future service request from me or auto shops I know from you. read more

I just called on behalf of my grandfather who was involved in a car fire. Zach and his boss were extremely courteous and considerate of the difficult situation,l and came up with an excellent solution for the car. Zach couldn't have been nicer or more professional. Super grateful for their service. read more

The worst! Not professional at all. Who ever Apple is. She is very rude! Has no clue what customer service is! Me and my family always uses Cupertino, But today never again! You just lost about 20 customers. Please train your employees right! I will be calling the CEO of AAA. read more

Triple A dispatched this company to change my tire on the side of the freeway Highway 4 at 1:00 am. When the driver arrived, he said my spare tire wasn't good to use (eventhough it was). After that we were going to have it towed on a flat bed. The driver then said it was a extra part needed to tow my vehicle (which was not true either). I waited an hour plus for a tow truck to receive this treatment. Mind you, the driver just left me there. Oh and did I say I'm handicap in a Wheelchair. This is the worst company ever. With no regard for customer service or safety. Please think twice before using this company. read more

I want to thank Will #41 for the professional service from start to finish. He was very prompt getting to my residence diagnosing the problem and fixing it for me. He put a new battery in my car. If you're looking for a professional person who gets the job done right and quickly ask for Will #41!!!! read more

Paid 150 to get my car towed to cities over just for the tow truck driver to tell me where I was going was down the street from my house but he knew the place was down the street from my house and he still brought me to cities over and took my money in the end they didn't work with me at all read more

My daughter was in an accident and her car was totaled. Having to deal with going to the emergency room, insurance claims and then trying to go and recover personal belongings from the wreckage are the challenges that come with being in accident. We were unable to locate my daughters expensive Bose headphones the first time around so I called Cupertino asking if they had recovered them. So glad I called and spoke with Tyler. He went and took a deep look amongst the mess and found them. I was so grateful for this tow company's honest and service oriented business. I highly recommend this tow company if you are looking to store your vehicle . They are very friendly accommodating and honest. Sheila the front desk girl is so sweet and very friendly ready to help in any way she can. Don't hesitate to use them. read more

Super quick and nice people when your in a pinch and need a tow call them I did and didn't regret it now I'll use them all the time and if you need it there by a certain time ask mite cost a lil more but you will get there faster hope this helps anyone have good day read more

Had to have my car towed from concord to Fernandez auto in Pittsburgh today (12:30 pm) and the driver was so nice & patient. He listened to my story of how the car overheated and would not run. I explained I was taking it to sell for Cash for Clunkers. I asked him to drop the car off in front of the business as I had to drive the car into the yard for it qualify for the program. He understood & I met him in front of the business. We shared a story about family & I thanked him. Very kind man. Cupertino Tow, you've got a good employee there. I wish I remembered his name. A Big thank you to your driver. read more

I wasn't told that I couldn't ride with the driver until they came to pick up my car... Leaving me stranded on Vasco Road. Would've been nice to be given a heads up. When I called them back to ask them why I wasn't notified of this ahead of time they blamed AAA for not providing the correct information. read more

So I sold my car and lost the slip to mail into the dmv. The new owner of the car had their car towed and I was left with the bill of over $3000. I couldn't get a hold of the new owner of the car. Cupertino Towing didn't care that I was no longer the owner of the car and the bill went to a collection agency. I had to pay a bill I didn't owe in order to keep my credit good. I figured that a family owned business would care more. I was wrong. read more

I have been waiting 3 hours for a AAA tow 2miles from my house. Ridiculous!!! Horrible Service!!