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    Acuity Eye Group

    3.7 (49 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Acuity Eye Group

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    Acuity Eye Group Photos

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    Recommended Reviews - Acuity Eye Group

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    They started closing early and now they closed on a workday all day
    Allen F.

    First, they change their hours to 4 PM closing early and then they unexpectedly completely closed on a Monday workday, unreliable

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    7 years ago

    Business owner information

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    Marketing D.

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    6 years ago

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    Page 2 of 2

    Ask the Community - Acuity Eye Group

    Review Highlights - Acuity Eye Group

    When I needed to choose glasses, their optician Mia was great with helping me pick the ones that fit me the best.

    Mentioned in 3 reviews

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    Sara Hakopian, OD

    Sara Hakopian, OD

    4.8(93 reviews)
    2.9 mi

    I have gone here a handful of times and they've always been helpful...... until now…read more I have something bothering my eye. Not sure what it is. It's happened before so the doctor looked at it and saw an eyelash and pulled it out no problem. I called since I'm having a similar issue. Now they refuse to help me. Pushed me off on some other doctor and ophthalmologist. I asked if they can just take a look and without being able to give me a reason why, they've decided it will be out of pocket. Completely unhelpful. Looks like I'll be finding a new doctor who wants to help patients, not just push them off on someone else or dismiss them without a consult first.

    I went to Dr. Hakopian after my regular optometrist wasn't able to give me accurate lenses. The…read moreprescription felt so far off that it was giving me headaches & I was seeing blurry. I decided to try Dr. Hakopian and I was so pleased with my overall experience. She was very thorough and spent about 45 minutes with me. She carefully and patiently did an eye exam for me after I expressed I have sensitive eyes and explained every process step by step and went over the results, unlike other doctors I've been to who don't even go over your results with you. She went over my original prescription given by my previous doctor & compared it to the new prescription she was going to give me. She actually showed me on the machine the difference between my old & new prescription & how differently I was seeing between both lenses. She made recommendations to the new lenses she was going to give me & explained why she's going to prescribe those specific numbers & how that would be most beneficial for me. It's been almost 3 months since I've been using these new glasses & they are perfect! Such a major difference from the previous one to this one. No headaches, no blurriness. She doesn't take my insurance so I had to pay out of pocket, but I took a chance anyway and it was worth it!!! Very happy with my first visit with Dr. Hakopian. Her staff is also welcoming & helpful and their office is clean & organized. Highly recommend

    Photos
    Sara Hakopian, OD
    Sara Hakopian, OD - Dr. Hakopian, with my 8 yr. Old daughter, a very happy young lady.

    Dr. Hakopian, with my 8 yr. Old daughter, a very happy young lady.

    Sara Hakopian, OD

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    Glendale Eye Medical Group - Dr. Diana Katsman

    Glendale Eye Medical Group

    3.5(62 reviews)
    0.5 mi

    The service and attention to patient services is an Epic failure.....I went in 2 months ago to…read morepersonally order all my records to be transferred and I was told 2 weeks......now pushing 2 months. I also asked for a copy of my last prescription for 1.5 readers to make a couple pair of sunglasses and was denied as they wanted to get me in to do ANOTHER eye exam. Having just had cataract surgery on both eyes it's clear it's nothing more than another money grab. ITS JUST READERS ...It's just integrating a minimum reader into sunglasses. After 3 generations of eye care they have disposed of a loyal patient relationship

    I recently attempted to schedule an appointment with Glendale Eye Medical I contacted the office…read moreNovember 12, 2025, at approximately 9 a.m., but the experience I had was extremely unsatisfactory. I called the office six times before finally reaching a live person. When I requested not to be put on hold, I was placed on hold regardless. After the individual returned to the line, I asked why, and her reply was, "What do you want, I am busy." I pointed out her rudeness, and she promptly hung up on me. My subsequent calls went unanswered. When I called later in the day, someone picked up the phone, but it seemed to be an accidental pickup, as I could hear an unrelated conversation between the receptionist and a patient, which I found odd. I have been a patient at this office for over 30 years and have never experienced any issues until now. However, I have concluded that the current frontline employees are incapable of providing professional service or even basic politeness, so I will be seeking care from a new eye provider. I attempted to call the office to speak with the office manager to request that my medical records be sent to another medical professional. I was informed the office manager was unavailable and that someone named Helen would contact me regarding my records; however, I have still received no communication from the office.

    Photos
    Glendale Eye Medical Group - Dr. Paul Kouyoumjian

    Dr. Paul Kouyoumjian

    Glendale Eye Medical Group - Dr. Katherine Chen

    Dr. Katherine Chen

    Glendale Eye Medical Group - Dr. Carolyn Wang

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    Dr. Carolyn Wang

    Acuity Eye Group - opthamalogists - Updated May 2026

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