Michael Khoury & Associates, this branch located at Costco in Burbank. Called a day in advance to see if I could get in for an overdue eye exam, and they were and to fit be in, which was great. Showed up at my slotted time and was immediately greeted by Stacy, sorry if midspelled how she may spell her name. There were three other people waiting, so I filled out my form and they were ready for me. Daisy, also amazing, sat me down and did the intraocular pressures before I was seen by the doctor. The whole process maybe took 15-20 minutes from walking in the door to being finished? Daisy and Stacy were phenomenal up front and doctor was very professional and personable. Would highly recommend the for your eye exams read more

So I've been to a few Costco Optometrists. This one is by far the best one I have been to. The level of customer service was exceptional. From the front desk to the intake nurse, to the Dr. herself. The experience was amazing. I'm definitely making this location my regular place moving forward. read more

5* diagnosis and care 5* staff and office experience 4* ambiance and equipment After having a terrible experience at a Beverly Hills optometrist, I decided to get a second opnion from Costco's Eye Care Center. Most offices charge a minimum of $200/patient, however, I was able to get a second opnion for both my parents for under $300 total. I had a great experience from calling to make an appointment, arriving, filling out forms, and being taken back on time! From start to finish, everything was efficient, professional and well organized. The staff was friendly, knowledgeable and took the time to explain each step of the exam, which made the entire visit feel comfortable and stress free. Dr. Ani Grigorian completed a thorough and attentive exam on both my parents while addressing all of my questions and concerns. I never felt rushed, and the level of care was excellent. The convenience of having eye care within Costco, combined with the quality of service, makes this an easy choice. There are no bells and whistles here.... just professional care. I highly recommend it to anyone looking for a smooth, high quality eye exam experience. read more

Michael Khoury & Associates - Optometrists Near Me - Burbank, California

Excellent service. Dr Gregorian is beyond awesome I was very worried about my eye and she took pictures of it and was immediately able to tell me what was going on and put my mind at rest Thank you!!! read more

Just got my eyes checked and it was such a great experience. Dr. Issaian was very professional, kind and knowledgeable. Answered all of my questions thoroughly and made me feel very comfortable. Definitely would recommend her. 10 out of 10. Front office personnel were great and nice too. Thank you guys! read more

I have been going to the Van Nuys Costco office for the last 8 years for my annual eye exams and misc eye issues that have come up. I have been seen by a handful of the doctors here, but I keep coming back year after year because of Dr. Nishimura. He is the most professional, kind, humorous, and knowledgeable doctor. When I step inside the exam room, I know I am in excellent hands. Dr. Nishimura is a true expert in his field and exudes complete confidence as he works with you. I feel completely taken care of with him. He does a very thorough exam and always seeks to educate you on the science behind any diagnosis or finding. I never feel rushed and I am able to ask all my questions. I walk out feeling confident and aware of my eye health. Thank you for all you do, Dr. Nishimura. You are just fantastic! Additional notes- The office is also inside the Costco, so it's easy to find parking and to shop after. Very convenient and clean location. The office staff are also very kind. They will try to squeeze you in and answer any questions you may have over the phone. Sometimes, I feel like they overbook, but I will wait as long as I need just to see Dr. Nishimura!! :) read more

I needed to schedule eye appointments for my children, so I called ahead to confirm that their insurance was accepted. I was assured that it was, so I proceeded with booking the appointments. We arrived on time, completed the necessary paperwork, and then were abruptly told that the insurance was not accepted after all. The staff was unhelpful and condescending, making an already frustrating situation worse. Their tone and attitude lacked professionalism, and the entire experience was a complete waste of time. If accurate information had been provided upfront, this could have been avoided. Extremely disappointed in the lack of communication and customer service. read more

I had an appointment scheduled for 11:15, but it took nearly 30 minutes just for anyone to acknowledge me. By 11:45, I was told there were still two patients ahead of me. The waiting area was crowded, and the whole experience felt like a cattle call -- just trying to move people in and out as fast as possible. Definitely not the level of service or care I expected. read more

Fast, friendly, professional- great communication during the exam. I've been coming to Dr Khoury and his associates for many years and continue to do so! read more

I have been seeing Dr. Khoury for over 10 years and he is extremely professional, staff is excellent and they are all knowledgeable, kind and provide outstanding customer service. I've been to other Optometrists and Dr. Khoury is the best. I love these guys read more

I've been going to Dr Khoury for over 15 years. He's incredibly helpful and genuine. If I ever need to go back for a retouch, he's always made time. Definitely recommend! He also has offices in multiple areas so it's very convenient. A+. read more

Great care, fair price, I waited less than 15 minutes with an appointment. I was not pressured to get retinal imaging even though it was something I wanted and got. Furthermore, the upcharge for it was not unreasonable. Dr. Issaian took the time to go through the retinal image in front of me and thoroughly checked for anything wrong. She also was straightforward about whether I wanted to increase the astigmatic portion of my prescription, what the pros and cons would be, and that I could come back within three months if I had issues with the stronger prescription I opted for (which I have not had an issue with so far). The entire staff is very efficient but friendly and I did not feel rushed. I know most people are here just to get an affordable and quick prescription for glasses or contacts but I left with peace of mind that my eye health was in good standing. Don't let the fact that this office is located in a Costco make you feel like you are not getting a "real" eye exam. read more

Dr. Khouri has taken a very detailed, caring, and polite approach to our September 2025 exams. His team is incredibly compassionate as well. Dr. Khouri has been my eye doctor for 20 years, and I highly recommend him. read more

I'm going to do my best to try and describe the complete level of incompetence at the Burbank Costco location. I have been there twice. Both visits were a complete waste of time. I went in for an eye exam. Which went fine and seemed normal. After it was done, I had to wait 20 minutes for some lady to come and do the same exam all over again. Scribbling all over the paperwork that had been already filled out. I ended up leaving, not knowing what my prescription was. Or why I had to wait and then go through another exam again to have no results. I had called back a short time later and asked about this. I was told I could come back in and get my prescription and also talk about reading glasses. Again, they checked my eyes. And even though they said this was a follow up, which would be no charge, they wanted $95 to actually give me a prescription. I left more more confused than when I went in. There was no charge. But nobody's time is free. And they purposely wasted mine. This is a completely useless sham of a company. Just wanting your money so they can give you nothing in return. If you have your own prescription, the optical department is generally OK. But when they get busy, the friendliness, respect and time they spend with you goes right out the window. They become rude and short tempered. I have not dealt with everyone there. So it just may be a select few That display this behavior. This is also just recent behavior. They had been great in the past. This may be due to the dissatisfaction of the optometry department. As they are one of the most incompetent establishments I have ever been to. read more

Recently had my two year check up at the office located inside the Burbank Costco. Dr. Ani Grigoryan and staff were nothing but friendly, welcoming and professional. The office is clean. Staff is very efficient with their time so I didn't wait long. Dr. Grigoryan was very informative on explaining everything that was going on with my eyes and offered constructive tips for me in my daily life. Wonderful experience every time I come here and will be back for all future optometry needs. read more

Great experience. I got the pretty young optometrist at the Burbank Costco. She was very patient and worked with me hard to get my old eyes to 20/25 so I can pass work required exam. Price was way lower than my previous optometrist in Panama city. I'll be going back. It was under 400 for the exam and glasses without insurance. read more

I have gone to Dr. Khoury for over 6 years and Dr Khoury himself was the only one who seemed to be able to get my contact lens prescription right. And I like him and ALL the folks in his offices, both in Burbank and Van Nuys Costco stores. My right eye kept getting worse, it seemed, and the prescription increased to -4.5 from -2.5 over time - challenging to get lenses to work together with -2.5 left eye. (I ordered progressive glasses from Costco too - TERRIBLE glasses but that is another story) Then - SHOCK! I go to another eye Dr. who tells me I have a super-ripe cataract and why haven't I had it removed yet!?? For over 3 years, maybe 4, Dr. Khoury ignored my developing cataract and/or never mentioned it to me. I got cataract surgery on right eye in June and now see 20/20 from that eye - and sadly I have lost all trust in Dr. Khoury read more

The front desk was very helpful both on the phone and in person. I asked if they accept walk ins and they were able to squeeze us in for an appt same day. Marta was great. Quick but thorough exam. We were in and out in less than 20 mins. She took her time to listen to my concerns. They're located inside the Costco so plenty of parking. read more

Recommended by an expert optician, Haig at Paris Optics, Studio City, I've never looked back. Dr. Khoury is efficient and effective. I've been relying on Dr. Khoury for my work as well as well being. Many Optometrists are not looking out for eye health rather conflicting by focusing on retailing frames. Dr. Khoury is a pillar of eye health reliability. He knows what to look for in your eyes. Thank you!!! He also has an outstanding team!!! Thanks y'all. We appreciate each of you. read more

Dr. Khoury's team provides great service with expertise! I have been going there for years and will continue to do so in the future! I give them my highest recommendation! read more

A fantastic, professional ,kind and caring experience. We have been going for years and I recently had some concerns of Pink eye. I called they got me right in, the Doctor was lovely and caring and gave me a prescription and preventative care. Follow up was great as well. read more

I am a patient of Dr. Michael Khoury for about 25 years. The length of our professional relationship stands on its own. The front office girls are friendly, efficient, polite. There is never a long wait. The atmosphere in the office makes you feel relaxed and comfortable. Dr. Michael is very knowledgeable doctor. He will spend as much time with me to give me a thorough exam and his honest opinion on the results. He is also very easy going and friendly, and we shared many laughter and jokes. With full confidence I can recommend Dr. Khoury to any one who has a need in their eye care. read more

Good eye exam but Terrible Customer Service. I have them the wrong insurance card , but when I came back to bill to thecorrect insurance .THEY WOULD NOT DO it THATS WRONG. Costco should get a better Optometry in there . Ruins Costco reputation, even though they are an independent company. It should be located outside Costco . No Customer Service, Costco has great customer satisfaction read more

My son Alex and I have been going to Dr. Nishimura for 10 years. He is tact sharp, connective, gentle and kind. He closely watches our charts for year to year change - and is really patient during the exam. A great Dr. without the primadona aspect.. I hope he stays local, I would really hate to lose him. You can't go wrong - he's at the Costco in Burbank on Thursdays - 8/23 unless it changes! They have another office in the Valley. read more

My wife and I have been coming here for several years now. The staff are very professional, friendly and courteous. Keeping this review simple and to the point. read more

Friday afternoon while I was picking my daughter up from school my worst nightmare happened. I was cleaning my glasses and my frames broke. Now, I'm terrible about getting in for yearly exams and I don't ever get a backup pair and I don't wear contacts. I called in distress and I was told to have no fear, I could go as a walk in and getting there before 4:30 would be best. It felt like I was only there for 30 minutes. I filled out my paperwork and was called in for the quick prescreen and then I was called in about 15 minutes later for the actual exam with the optometrist. They are very COVID safe as they asked me to wash my hands with soap before sitting down for the prescreen, I was asked to go outside after that was done and they called me back in for the exam, I paid and I was on to the next part of the day, the optical center to order new glasses. Needless to say, they really pulled through and I was really impressed with how quick it was. They are priced well and it was a quick in and out for me, and on a Friday afternoon to boot! This is why this place is always my go to for my eye exams. read more

I had my eyes checked today by Dr. Kwon and it was a very positive experience. Since it was 10:15am on a weekday, parking was easy and Costco wasn't very busy. I filled out the paperwork and was seen almost immediately. First the technician gave me a couple of tests and then Dr. Kwon examined my eyes. He is personable and even helped me find my eye drop prescription cheaper using GoodRX. read more

Love coming to this location. Staff is kind and the doctor is very patient. They are thorough in making sure to check your eyes and answer your questions without rushing you. They do need to go away with the mask though. read more

I have been seeing Dr. Khoury for years. He is the best! His staff is the best! Professional, kind, accommodating, top notch!

When I went to my eye exam Dr. Grigoryan spent the time to ensure I was happy with my prescription. She was very knowledgeable and efficient at her job. While explaining everything, I found her to be personable and well- spoken. I didn't have to wait long for my appointment. Overall it was a great experience. read more

I've been seeing DR Khoury for about 15 years now, since I got my first ever contact lenses at Costco. God bless this man and staff, never disappointed. They all do their jobs well and give the correct prescriptions. read more

This is the only doctor I'll make an appointment with during the work day - they always run on time and are so efficient with the management of patient flow. They are also very friendly and my prescription is always right. I'm moving in to the years of needing bifocals and I love that the optometrist always writes my prescription with the option (with our without progressive lenses) - and shows me how to order the right ones cause I do it on line. Highly recommend. read more

I have been going to this location for the last three years and they have made getting an eye exam so seamless. The staff is incredibly polite and professional and they make the process of the eye exam so easy. Walk in's are accepted and easy to do, but I recommend you schedule it for the first spot of the morning so you can easily knock it out. Dr. Khoury and Dr. Kwon are amazing! read more

Crappy service, exam, & horrible people skills on the person giving me my exam. Who i highly doubt was an optometrist. I only came here because i enjoy all other services through costco but this optometry department is a sad, disorganized mess. The girls doing the exams do their job very poorly. They give me the impression that they dont know what they're doing. i wouldn't trust my prescription. Im going to get my eyes re examined Elsewhere. Maybe if it wasnt such a busy Saturday my experience would've gone better & not have been so rushed. "Maybe" read more

$57.00 for prescription glasses exam. $94.00 for contact lens exam (includes eyeglass exam) This office is located inside costco optical. You DO NOT need to be a costco member to go to the eye doctor. You DO need a costco membership to purchase glasses, or contacts. They are great when dealing with appointments and they also allow walk ins. I've never had to wait long to be seen, and the appointments have always gone quickly as well. They can dilate your eyes if you would like. They do a great job of explaining everything, and helping you walk through the process. They accept most major vision insurance (and they take mine). They also have free follow-up visits for three weeks. read more

This rating and review is for Alyssa at the front desk of the Van Nuys location. I was there to figure out which contact was which as there is no identifying mark when you wear diff prescriptions. The only pair I had so I was stuck. And there wasn't a big diff which eye I put them in. Dr. Khoury told me to come in and he was going to check my eyes. When I got there he was not there?? So Alyssa took it over and was so kind, helpful and knowledgable in giving me various tips on how to identify them on my own since they could not help me in the office. it is these various tips that can be so helpful to a patient. Pulling up my account to go over my prescriptions. She then, being so accommodating, gave me 2 new ones identifying which is which. After working with her there was no need to come back to see the doctor. Most would just tell the customer you'll need to come back and see the doctor. Dr. K. and the other optomitrist in this office are lucky to have her! CL read more

My mom-in-law told me to see Dr. Khoury years ago and I always saw the other doctors. Well, today I got to see him and wow, what a great guy. The others were great but there's something special about Dr. K. I was very comfortable from the start with him and he took his time to make sure I was very taken care of. We even spoke about LAZIK and he said if I chose that route, thy he'd give me his personal recommendations for my VERY particular optical needs and possible outcomes. I felt very taken care of and safe here. There you go, hope this helps you guys. -Mike read more

Michael Khoury & Associates - The store that the optometrist is in. - Optometrists Near Me - Burbank, California

I saw Dr. Grigoryan a few months ago for an eye exam and I was so happy with her warm personality and professional expertise. She was so very knowledgeable, and didn't hesitate to take time and explain every important detail about my eyes. I was so happy with her I referred her to my boyfriend and his children. We definitely found our new optometrist! read more

Dr. Khoury and all the eye doctors here are amazing. We have gone here for years and really appreciate their kind staff.

Dr Khoury is AMAZING!! I had an issue with one of my eyes - was seeing double vision. He took me in without an appointment and really cared for the health of my sight. Turns out my cornea was super dry so he gave me special eye drops and a prescription for medicated eye drops. I've followed up with him multiple times and he's been incredibly patient and professional! A true life saver! :) I HIGHLY recommend this office for eye exams, glasses and contacts - you also need an appointment considering the nature of Costco and popular Burbank, it can get busy. read more