Too good to be true Can't believe price and service vs…read morechains or boutiques Sure one if the best of, anything in LA

Been coming here for almost 10 years and would never go anywhere else. Amazing serviceread more

I had some irritation in my eye, decided to have it checked out, glad I did, there was metal and…read morerust in my eye, too small to be seen with naked eye. I was seen by Dr. Choi, she was amazing!! After just a couple of visits she had my eye all cleaned out and back to normal. The entire staff is super nice.

Full disclose, this review is regarding my experience only ordering glasses, no optometrist visit…read more TLDR: I got what I needed, but will keep looking for a different place for my family's needs. My toddler daughter needed glasses and we already had a prescription from her pediatric Ophthalmologist. I was searching for a place closer to home that carried toddler frames, because the recommendations from her pediatric Ophthalmologist at the Dohney eye institute in Pasadena were all in SGV. I called New Vision specifically asking about frames for my 20-month old and after being satisfied with their answers, made an appointment. However, their selection was disappointing and they didn't have the strap-on toddler frames, as I was told on the phone. I went with the only viable option reluctantly because I wanted to get the glasses and didn't want to waste more time. I gave them the prescription (in paper form) and they had trouble with their scanner so told me they'd give it back to me when we picked up the glasses. I asked if my daughter needed to be present, and they said yes. When glasses were ready, they texted me at 3:48 Friday asking me to make an appointment, and said they were closing at 4:15 and reopened on Monday. Had I been notified even a couple hours earlier, I could have rearranged my schedule instead of waiting until Monday. So that was disappointing. Finally when picking them up, my daughter tried them on but they didn't really do anything else so not sure why my daughter needed to be present or why I needed to make an appointment. And they also didn't have the paper prescription that I had been promised. The person giving me the glasses made zero effort and just told me how easy it is to request it again from the ophthalmologist office. I obviously know this. This just underscored to me that things aren't communicated properly about patient requests.

Wow. I walked in…read moretoday and ordered a new pair of Emporio Armani frames and lenses. Pricing? Reasonable. Service? Top notch. Hotel? Trivago. I left feeling like a new man - albeit without the glasses in my possession yet. The team working this afternoon were absolute rockstars. Promote dem all.

Took my glasses I bought from here to get fixed, took 1 minute! Maria was super nice and funny, she…read moredid the job so quick.

Poor service and quality…read more My prescription was wrong. Everytime I wear my glasses, it gave me a headache after only a few minutes of using it. I had to use my old glasses from another optometrist to be able to read. Additionally, I brought my own frames which had a loose screw. They replaced the screw but used a long screw that it stuck out the other end. Lastly, my old optometrist gave away a free case when you bring in just your glasses. Monji didn't even bother to offer a case. I'm going back to my old optometrist.

Me and my family have been going to this optometry office for over 15 years, ALWAYS a great…read moreexperience. Super friendly and knowledgeable staff. They always go above and beyond and explain everything clearly. They have a good stock of frames and I always find something I love at a reasonable price. Definitely recommend you visit. I always refer them to my friends and family and always get excellent feedback re their experience here.

Excellent service. Dr Gregorian is beyond awesome I was…read morevery worried about my eye and she took pictures of it and was immediately able to tell me what was going on and put my mind at rest Thank you!!!

5* diagnosis and care 5* staff and office experience…read more4* ambiance and equipment After having a terrible experience at a Beverly Hills optometrist, I decided to get a second opnion from Costco's Eye Care Center. Most offices charge a minimum of $200/patient, however, I was able to get a second opnion for both my parents for under $300 total. I had a great experience from calling to make an appointment, arriving, filling out forms, and being taken back on time! From start to finish, everything was efficient, professional and well organized. The staff was friendly, knowledgeable and took the time to explain each step of the exam, which made the entire visit feel comfortable and stress free. Dr. Ani Grigorian completed a thorough and attentive exam on both my parents while addressing all of my questions and concerns. I never felt rushed, and the level of care was excellent. The convenience of having eye care within Costco, combined with the quality of service, makes this an easy choice. There are no bells and whistles here.... just professional care. I highly recommend it to anyone looking for a smooth, high quality eye exam experience.

I can see!! This was my first visit here and I am impressed! Clean and bright, happy people work…read morehere! (and that means a lot to me!) It seems like they have a wonderful selection of glasses here. The main stand out is Dr. Ferrucci - she is so kind, great at her job, and genuinely seems like she loves giving people the best experience at Toluca Lake Optometric Center. I really enjoyed her energy and awesome attitude. I like the set up of this spot - even when it was a little crowded, it didn't seem overwhelming and small like my last go-to eye spot. The attiudes of the front desk receptionists are really caring and sweet too, which speaks volumes. They seem like they all enjoy working together which is cool energy to be around as well. They have state of the art machines to test your vision and make sure your eyes are in good health condition and when you're asked how you're doing - they seem to authentically care. The reason I am giving them 4 stars is because they don't answer the phone most of the time and they text you letting you know they will call you back and unfortunately they don't. I understand this is because they're busy but you are lead to believe that they will call you back. You will have to call a few times. The second reason I am giving them 4 stars instead of 5 is because I was quoted a different price for my contacts the first time vs the second time. Meaning at the store I was told it would be *this price* and then when I called to pay the next day, I was told it was *this price*. I was also told that shipping would be a less amount of time then quoted so it does seem like there's a messaging mis-alignment but that's okay- will improve over time. This is my choice for best optometric center in Los Angeles. :) So happy to have found this place!

I've been seeing Dr. Ferrucci for a number of years now and I couldn't be happier. The doc and her…read morestaff are caring and professional and always go the extra mile to be sure my needs are met. A particular shout out to Lori Pfeiffer who has to be one of the kindest people I've encountered in a business. I wouldn't trust my eyes to anyone else.

Great experience! I needed lenses replaced in glasses and sunglasses and he got them BOTH done in a…read morefew hours. I couldn't believe it. I have small frames which can be tricky. There was a lens error (manufacturer issue) and he immediately fixed it. Then there was another issue that was not his fault. But he was so nice, got them fixed right away and I'm happy and he even offered help with another pair for the trouble. So nice! He was friendly and really knowledgeable. I'll definitely go back. *Look for parking on side streets

The man who helped me was so sweet, he worked fast and was very affordable 10/10 service!read more

Dr. Harootoonian is the best! I went to school with her. She…read morealways has a beautiful smile on her face and is happy to help. Book your next eye exam with her.

I honestly have so much fun going to my appointments with Dr Ella. She's great to chat with, is…read morepractical and down to earth, and helps me find the perfect glasses to make sure I love them. I really appreciate the attention and care she gives me every visit I have with her! Yes, she utilizes texts over call which was odd at first but knowing that's how she communicates, it works great for me!

I just had cataract surgery and it went real well. I shouldn't have worried as Dr. Kourosh Eghbali…read moredid the surgery and now the world looks brighter and colors are amazing now. I have been seeing the Eghbali brothers for almost 30 years and have had a great experience with both of them. I'm 72 years old. I drive all the way from Castaic and I wouldn't go anywhere else. They are the BEST, that's they are the eye doctors for the L.A. Dodgers. Also they have Dr. Amini the retinal specialist ( the best ) and Linda is so nice.

I really enjoyed going to Dr. Eghbali office. He is professional and very kind. He was able to…read morediagnose my eye issue when others couldn't. I have been going to him for about three years and it's always been a successful visit

Wonderful experience here. They are so kind. Very thorough exam and treated me warmly. Highly…read morerecommend!!

I took a chance and approached them to see if my glass frames can be repaired. Thankfully it was an…read moreeasy fix! I was in and out in a few minutes. The Doctor and his assistant were very kind! Again, support local businesses!