Went for the first time good service got seated right away. Place is decorated very nicely, definitely catches the eye. I didn't catch the lady's name but she was very nice very polite and did a very lovely job on my eyebrows. I got them threaded $8 read more

Rude and racist. Customer service suck as the worker on duty called me nasty for first bringing my trash in the she telling me rudely there's no trash then after I sat by door called me nasty. After my son picked up the chick fil a small bag cuz thats all it was she continue to harass me then denied services after I waited for 20 minutes. I had every intention on picking the small bags up once I left btw. read more

I really like this location on Clay road. I stopped in to get my chin waxed and my eyebrows threading and was burned with the wax. My face is peeling now but I'm fine but my feelings hurt. read more

I've been a customer at this location for years, so I'm not writing this lightly. I for one never give any of the employees a hard time, I'm always quiet. Just want to get my service done and be out. I've always believed in giving people grace, but after my most recent experience, I feel it's important to share what really happened. As SOON as I sat down for my service, I was immediately confronted by Rana about a previous review I had posted. There was another employee present the whole time in the middle of us, which made the entire situation feel uncomfortable and overwhelming--like I was being cornered. Rana criticized how long and negative my review was, even gesturing with her hands to mimic a long paragraph, and kept repeating that she "doesn't force anyone to do anything." This was frustrating because in the past, she had insisted I leave a review in front of her before letting me pay--refreshing her phone repeatedly to check if it went through. I tried to explain that my issue was never with her service, I pointed out that I even said "she does a good job" TWICE in my last review. Instead of approaching me respectfully, she doubled down with sarcasm, saying things like " yes yes you're right and I'm wrong, in a tone that didn't feel sincere at all, when all I was trying to do is explain where I was coming from. It felt like she was more interested in defending herself than hearing me out. It wasn't a conversation--it felt like I was being talked at, not talked to. She kept saying a "good person" would've brought these things up in person, not go off and write a review, but that's just what reviews are they're opinions. If she had approached me calmly, or been asked if I was okay to talk in private, with something like, "Hey, do you mind if we talk about something that's been on my mind?" I honestly would've been open to that. I might have even taken the review down. But instead, I was ambushed the moment I sat down, in front of another employee, made to feel awkward and invalidated, and ended up being late to where I needed to be. At one point, the bystander had to step in and tell her to stop so she could move on with the service. That's how uncomfortable it got. I even told them to pull up the cameras, and pull up my review, because you'd clearly see her hovering around me at the checkout, refreshing her phone and not proceeding paying me out until the review appeared. Also, just to note--I talked about her cutting people before when the place is packed. That's because I've been cut before during threading when the place gets busy, and my boyfriend (who was also a regular) has noticed the rushed service too. So my feedback isn't just a one-time complaint. It's based on repeated experiences. I won't be returning after this. Respect goes both ways, and no amount of convenience is worth being made to feel that small. I hope you guys learn to validate consumers, and know that reviews are made out of personal experiences and are personal opinions based on that. Everyone is entitled to write reviews, so with that, I will be leaving both up (: thank you. read more

very disrespectful didn't let me explain and just stared going off like a crazy lady

**PLEASE BEWARE** I used to do my eyebrows here, and those times before I usually received good customer service. But over time the atmosphere and quality of their services brought me to the making of this review. When I first sat down, she made an insulting remark about my face and hair. I requested to have my whole face threaded, and I was told that parts of my face would have to be waxed due to the shortness. I agreed to that, however she rushed the process on me because her lobby was full of clients waiting. She was so busy rushing that I was burned with hot wax and when I advised her, she didn't do anything about it. She applied some sort of spray on my face without telling me what it was, which started to make my face even more red, I also had leftover wax on my lips. She didn't even do the job I paid her to do, I still had hair on my face and had to come home and use tweezers to finish her job. Now the next morning I wake up to see my face like this! And this is even after I did the proper skincare and treatment on it to relieve the breakout. So come at your own risk, especially with waxing. If you do come, I would ONLY suggest a simple eyebrow threading. See my pictures attached below read more

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Do not be fooled from the reviews. Came here for the very first time today at around 2:30pm to get my eyebrows and forehead threaded and the lady with the pink polo shirt, who seemed to be the manager/owner came and assisted me. She was very rough on my face, and did not do a good job. You can tell by the way she was threading, that she just wanted to get it over quickly. She kept talking to her coworker during the process and when she finished, I looked myself in the mirror and noticed that there was still some baby hair on my forehead. I never had this issue threading in other places. When I mentioned it to her, she said she can't see it, but offered to clean it up more. After that, I looked myself in the mirror again and noticed that it was still not clean enough. I also noticed the thread she was using. It was much thicker than other places, which is probably why it didn't pick up my baby hairs. The whole experience was not very professional and friendly. Keep in mind I have been getting my eyebrows and forehead threaded for a few years now, in other places. After this experience, I will not be coming back. Save yourself and go somewhere else where they'll treat you with respect and care, and not talk behind your back in another language. This is not the place to go. read more

Moved to the area & found this place by luck! Loved going here. Very quick and easy sign in sheet that's on the desk. No long wait times. Thank you Hema, you did beautifully. read more

Aaina Threading - Full face + neck threading , lash lift (before photos) - Waxing Near Me - Houston, Texas

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The actitud of the lady was horrible but I said to myself maybe she is having q bad day. After the service I regret so much bc almost Leave me without eyebrow horrible read more

Seemed to be the owner but she was very rough on my eyebrows and on my face and seemed like she did it it in a rush when there was no one waiting before me. Was being rude about how my eyebrows looked before saying that my barber didn't do a good job and she kept mentioning it over and over again. When she grabbed the paper towel to wipe my face she wiped my face so roughly and hurt my nose piercing. This lady didn't seem to care at all and I for recommend yall this place at all these are not professional at all. read more

If i could leave zero stars i would. I was at this place on 11/4/2022.. and the lady said she couldnt do tint because she didnt have time . Mind you i got there at 6:15. I said ok fine. We decided to give it one more chance ans this timw there was another lady there.. my mom needed full face wax and threaded. The lady insisted she didnt have time to do it because people were waiting. However how do yo offer a service and then tell people you can't because other clients are waiting? Then she saw i was upset and did the service and was rude and in a hurry. She ended up taking skin off my moms face! I would not recommend this place! The customer service is terrible! read more

Aaina Threading - The other side of her peeled skin. - Waxing Near Me - Houston, Texas

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This is a bit of a drive from where I live but a friend had a great experience so I gave them a try. I've been growing them out for months. I've also been thinking about getting my brows tinted and decided to get that done here also. She did a great job on the threading my eyebrows look amazing!!! Couldn't stop looking at them after. Definitely coming back!! read more

Aaina Threading - After - Brows threaded and tinted - Waxing Near Me - Houston, Texas

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Always know exactly how to shape your eyebrows to fit your face. Have been coming here for over 5 years, I love their work! Their shops are always so colourful and cozy! read more

I come here all the time and aaina always does a good job. Today I got my brows tinted for the first time and they look so good ! read more

Aaina Threading - Waxing Near Me - Houston, Texas

Rana has always been a trusted lady of mine. She always does an amazing job when I come. It is defiantly worth it and at an affordable price. Do not hesitate to come by and get your eyebrows done by her. read more

I've been looking for a closer brow place and I think I found it. My tech was so sweet and she took good care of everyone. She was by herself by i wasn't bothered by the wait. I would def go back read more

Aaina Threading - Waxing Near Me - Houston, Texas

I will definitely be back. Brow threading is $8 here and they also have a list of other services inside. The place is very clean and nice. I love the simple decor. The lady that did my brows was very gentle and it was mostly painless. She kept my brows thick as requested and cleaned them up for me. I didn't even wait that long. As soon as I walked in a chair was ready for me. I'm surprised since it's a Saturday afternoon. read more

Aaina Threading - Aaina Brow Bar storefront - Waxing Near Me - Houston, Texas

Sorry I didn't like the way my eye brows came out didn't really notice till I got in my car. One eye brow is different then the other. So hard to find a good spot. read more

Still the best place for your brows!! It had been awhile since my last visit and it is always so painful when I wait so long (compared to waxing. IMO.) BUT it's totally worth it, my brows always look better after threading! read more

Aalha (hope I didn't misspell it) was very nice and polite would answer all of my questions ended up adding eyelash perm and eyebrow thread, perm & tint. I LOVE my eyelashes I like my eyebrows too but I feel like she tinted them a little to wide. I also got a few cuts when she did my eyebrows but overall it's was alright. Will definitely come back. read more

I always enjoy when they do my eyebrows because it's quick and easy, a bit of pain but that's just me haha. When I came for them to wax my legs(full) the area didn't look very clean and I wasn't comfortable at all. It was a plain white table and they just told you to take off your pants there was no cushion or anything which kind of made the experience a bit harder than it's supposed to be. The roll-on sticks they put the wax with didn't look that sanitary either because it seemed they had dried-up wax inside them and they just heat them up without cleaning them. I'd come back for the eyebrow threading but I'm not sure for anything else. UPDATE: Owner contacted me asking things and never responded back read more

Me and my friend cidney always come here to get our brows done and Rana always takes care of us! :)

I did not make an appointment, I walked in and was quickly taken care of by Rana. She was so warm and friendly. She used good hygiene and she was quick and efficient while threading my eyebrows. This was the only service I received but I would definitely consider doing more next time. read more

Ranna always does a great job super friendly and talkative. Definitely an asset to this business. Keep up the good work.

Excellent customer service! Rana does great work! I had my face threaded & then facial. Will be coming back :)

Rana did my eyebrow threading, facial with massage and tinting and it was all amazing!!!

I love this place , Rana always does an amazing job , she's the only one I trust with my eyebrows and they have amazing facials . It's the only place I'll go to read more

I frequented the Jones location because its close to work. I was thrilled to see them open a location so near my house! I went there on a Friday evening and was helped by an older lady. Seems like she was new at threading; I felt every hair pulled out. . Ever so slowly. All in all the shape was good (or so i thought). Gave her the benefit of the doubt, tipped well and went on my way. When I got home, I realized there were a ton of sparse hairs. I had to touch them up myself. Then today, I noticed my eyeshadow wasn't going on right.. only to find out my entire lid is cut. No wonder I felt everything. Too bad. Their Jones location is better. But go to Shapes in Willowbrook if you don't mind the drive. I enjoyed aaina's, but won't be coming back to this location. read more

First time here.. I went off on the businesses hours on yelp and it wasn't correct( opening at 10 am). Luckily for me I got there at 10:50 am and they open at 11 am so the wait wasn't bad. Raj was my brow stylist on today's visit. She arrived at the salon about 5 minutes after I got there. Raj was polite and friendly. My brows where nicely shaped but I actually had to clean them up when I got home with tweezers since she missed a few hairs on my right brow near the arch. I would have given a 4th star but I had a few tiny cuts on my both of my eyelids and it stung a little when I was cleaning them. The price was $8 for my eyebrows which isn't bad. I am not a very hairy person so it's not much work. They do have a customer rewards card I believe it's get 10 and the 11th threading is free. I will be back to try other stylist out in the future. read more

Aaina Threading - Service area - Waxing Near Me - Houston, Texas

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Great customer service! And excellent brow threading and waxing ! I came in after failing to find an eyebrow place open on Sunday during Labor Day holiday, and she kindly greeted me and told me she be with me in a minute. read more

So...I usually have my "lower region maintenance" done at a popular chain hair removal spot in Houston, but I was in a bit of a rush to prep for a pending vacation and decided to look to Yelp for a place closer to home. That search brought up Aaina. My aesthetician, Maha, was great. Very patient, thorough and kind...which are all necessary when you're in a new place, putting a VERY sensitive area in a compromising position and new hands! Though her technique was a bit different than I'm used to, it was effective. I even had her to address my upper lip and chin. Though it's clear that they specialize in threading (a technique I DON'T LIKE). I agreed to allow her to do some "cleaning" with thread and she was so gentle that I agreed to come back at a later date to allow her to address my brows (which I'd just had done and am VERY picky about). While the interior is not as posh, glam and "spa-like" as I'm accustomed to with my regular place, my experience overall was great! And the price was awesome. I'll be going back. read more

I just moved from Los Angeles. I was looking for a place to get my eyebrows threaded. I found this place and I loved the end result. Rana assisted and she was so quick and it was painless compared to my past eyebrow threading services. Will definitely be coming back. read more

Went in for eyebrow threading, and completely regret it! One eyebrow is way different than the other and one was completely mest up to where theres so many hairs missing, and i have tiny cuts from how harsh she was! Def do not recommend! read more

I just got my eyebrows threaded for the first time in years. AAINA DID AN AMAZING JOB!!!!She was very sweet and made me feel comfortable!! I would DEFINITELY go back again!!! read more

I've been coming to this place for years and i'm not stopping anytime soon. This is the only place that can truly shape my eyebrows the way i want!! Super friendly and clean, and never leave disappointed read more

Very nice experience for my first visit. Very light during the threading and clean facilities which is most important to me in any beauty parlor. read more

We've been coming here for a year. Takes 35 minutes to get here and worth every minute. When they flooded, we drove 70 minutes to the Jones Rd. location. Chachadre is the BEST! MY BROWS LOOK 3D read more

I will never go back again my brows came out horrible not to mention I have a bald spot on my brows now.. I went to the Clay location and this my first time visiting this salon but from the great reviews online I said to myself what the heck let me give them a try WRONG.. I went in for a brow tint and thread about three weeks ago and the lady in the middle chair totally jacked me and when I told her she put a bald spot in my brows she looked at me like she didn't speak English anymore but she knew English perfectly when she was quoting me the price and taking my money... I want be back and I'm mad that I wasted $33 I don't know what all the hype is about this place because my lady did a AWFUL job and once you mess up someone's brows that's it there's no coming back because it takes months for someone brows to grow back... Ughh read more

Love this place! Would give it 5 stars if they did appointments. Only place in Houston that has been consistent on doing good eyebrows! They're fairly quick too...10 mins or less for brows and you're done! read more

Navin is the best when it comes to threading, waxing, facials and more. She is my go-to girl for all my beauty needs.