*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

Needed a quick, semi low cost, accessible storage space. Climate controlled as well. We landed here…read moreafter much research. Kim was the associate that helped us at the location! What a real GEM! She was new but that did not stop her or made an excuse for anything she could not help with. She went totally above and beyond in assisting us to have a good space, a great discount and getting the perfect spot! Glad we decided on SecureSpace! Please consider them when looking for storage in South Austin!

I wish I had read the Yelp reviews before renting space here. After four months my rent went from…read more$71 to $228 per month. No reason was given. So annoying. I'm moving everything to CubeSmart this weekend.

Excellent customer service! The manager, David, walked us through the sizes and rates of storage…read morerooms available and even followed up with us a couple of weeks later to make sure we were okay. Remarkably clean facility, very reasonable, and easy to get in and out of.

I have used this storage for a couple years and once your year is up they raise your rental fees by…read more33% every 6 months (really 5 months). My unit is in a HORRIBLE side of town with a LITERAL crack house next door but the rate increases happen every 5 to six months. I went from paying $55 (insurance included) and now pay $71 because they brought my rate down slightly with hardships, but next Nov it will be over $120 for a 6x10 in an awful area. Be sure you don't plan on keeping your things longterm because they screw you.

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

I can't understand why the average yelp star rating isn't higher!! Our experience with them was…read moreamazing. I really have to give a huge shout out to the guys at U-Haul Moving & Storage at Slaughter Lane in Austin!!! They installed a hitch on our Ford Explorer. The appointment was supposed to be a drop-off and pick up later, but they immediately started working on it so we would not have to Uber home and Uber back to pick it up! That was greatly appreciated! But WAIT! That's not all! More accolades are in order! We had a bit of a fiasco with the rental of a moving trailer. I had reserved a 5X8 enclosed trailer via the Internet after having first chatted with a gentleman on the U-Haul site who assured me that this size trailer would work for a one bedroom apartment. NOT SO!! A queen size mattress doesn't even fit unless it is tilted. After my daughter picked up the trailer and got it to the house, they were able to determine that this size trailer WAS NOT going to big enough. In the meantime, the U-Haul where the trailer had been picked up at was closed. We called customer service who transferred us to Victoria. She informed us that the trailer could be dropped off at another location (we chose the Slaughter Lane location because they had done the hitch install for us.) but that we would still be charged the total for the trailer rental from Austin to Colorado Springs because we did not drop it off at the original drop-off location per the contract. I was told that we would need to file a dispute with U-Haul in order for an investigation to be conducted to determine if a refund was warranted! She said she was unable to help us with exchanging the trailers. I ended up having to create an entirely new reservation and had to go to a different location because the Slaughter location did not have the the 6X12 which was the next size up. This size worked perfectly. On our way out of town with the trailer, we wanted to make sure we (2 ladies) had hooked everything up properly, so we pulled into U-Haul Moving & Storage at Slaughter to have them do a quick inspection. A real nice gentleman (whose name I failed to get!) came up to us immediately and checked everything out for us. While he did the inspection, I went inside because I had never received an email receipt supporting that we had returned the trailer that was too small. I explained our fiasco to Redarion Harris and David Harris. They jumped into action and had the whole issue resolved in less than 10 minutes!! They did exactly what should have been done in the first place! They were very understanding, helpful and true professionals! Thanks guys.....you helped make the beginning of our road trip start on a good note!

Never using U-Haul again. It's so crazy how after u get done…read moreusing the equipment you end up doing more work than the actual workers. I went during my appointment time to pick up my truck and didn't get it until 15 min after my time started. I had to ask about the details considering the gentleman there never explained , I had to ask! If you're here for your first time, the minimum is 100 miles and you'll be charged 100$ as a "down payment " . I drove 30 miles and ended up paying 65$ (with a cargo van)..... needless to say NEVER using ts again‍ 0/10 for communication 0/10 for fast service and 0/10 for having no organization. The guy was dropping the keys as he was looking for my rental and even with his fanny pack everything was jumbled. I'm leaving this review here as proof of my unorganized and unsatisfactory experience because in 2026 ts should NOT be like this. Upgrade your computers too, like why did I have to scan my ID and put in my info TWICE. "Yeah sometimes our systems don't take the first time" like SO WHERE DID MY INFO GO?? Why does it say my name and my reservation time when you're in my face telling me you can't find my reservation...... at least turn the computer.... Also, this company is ANTI-UNION. Having a display in your workers area (break room area) as an expressive Anti-union is actually pretty funny. U-Haul, please for the love of god do better :)

Basic but nice Storage, very helpful staff. Easy in and out and close to the airport. No complaints!read more

Avoid this storage facility at all costs…read more Its infested with rodents and Doug will cancel your autopay at notification of contract termination, not notify you, then charge you a late fee for your remaining last month. See attached emails and be your own judge. To be Clear. Stay away from this place.

I've rented a unit here for 6 months - while this location isnt the most convenient for me I've…read morechosen it because of the low cost I pay at $45 a month for a 5x5 unit. I just received a letter that they will be raising my rent to $54. I called their office and it seems that this is something they often do and will possibly do again in 6 months, pretty disappointing, and stressful to have such uncertainty in cost.

very professional and helpful. No gimmicks like some of these other places.... I'll be happy to…read morerent here. they even told me when I can expect an increase in the rent which I greatly appreciated

They raised my rent from $46 amonth to $195 a month... that's a 324% increase. Never in my life…read morehave I had such a crazy increase for renting a storage unit or even an apartment/home.

I started out in Littleton, CO when it was under the prior management that I loved. Since US…read moreStorage took over it went downhill fast. Management became hard to deal with and very non professional. The rudeness by the present manager got so out off control. The price increase was excessive. There was a problem with the sewage coming from the apartment and the trail of this was running through the units. It's still going on to this day. The maintenance upkeep was very bad. The debris in front of the units were never cleaned up. Took very long breaks and customers left to go to another facility. I left but it took 4 days to load most of my belongings and go to another facility that was so much cheaper and cleaner. I STILL NEED MY SUITCASE OF CLOTHES, MY BIG CERAMIC ELEPHANT, AND MY EXPENSIVE COMPUTER CHAIR. I had so much to move thanks to the rude management I had to move a double unit by myself and I'm 75 yo woman. I want my things back. No one will get my referral as long as the present manager at 8145 w grand ave Littleton co. Very young and unprofessional.