Michael was great ! My experience with him was stress free and he was also patient . I look forward to having AAA and am 100% sure that going forward my experience will be as great as my initial interaction with Michael. read more

This is actually my first time writing a review, but he truly deserves it. As our home closing date approached, we were short on time, and the lenders informed us that we needed additional flood insurance. Luckily, I found Michael. He quickly and professionally secured the best quotes for us. We ended up arranging all our insurances with Michael because he truly knows what he's doing. Thank you so much! read more

My homeowner insurance was canceled unexpectedly. Michael was fast and helpful in signing me up with new coverage. He answered all my questions and got me a great rate. Thank you! read more

Mike Chan is the best AAA insurance agent. Overall experience with fantastic. He has helped my family and I with our insurance policies and is quick from the get go. read more

Michael Chan is the truth quick efficient, friendly knowledgeable get your insurance from this guy.

Michael Chan was able to quote and get me on my insurance plan at an affordable rate in just a few minutes. He was awesome and I'd recommend him to anyone. read more

My agent at this branch is Mike Chen; hands down one of the best agents I've had dealing with insurance. He's always willing to answer any questions or concerns I have. He's always taken care of me and my friends and family every time I send someone to him. Hands down the best agent in the Bay Area. read more

Mike was an outstanding consultant / service rep in our quest to secure insurance for our new home in Rio Vista. He researched and recommended / secured the discounts we were entitled to but apparently didn't always have in our current policy. He clearly explained the the process, how maintaining insurance in our existing home during an overlap period, etc, as well as why our current insurance is 3x more expensive than our insurance will be in Rio Vista. read more

Needed to purchase new car insurance under my name and Michael Chan made it quick and easy! Responded to my emails promptly and was very professional over the phone. Highly recommend to anyone seeking insurance! -Brian K. read more

Michael Chan was my Insurance Agent. They were fast, efficient and organized in getting me my renters insurance for my work apartment rental. Thank you! read more

Great service from Michael Chan. Quote and insurance within a few minutes. Thank you very much. read more

Terrific service. I've always felt like my AAA membership was a good investment, and today was yet another example of that. In addition to insurance and roadside assistance, AAA provides a very wide array of services, including all kinds of travel assistance. You'd be surprised at how many things they can be of help with. Very happy to have this AAA office in Alameda. read more

AAA - Insurance Near Me - Alameda, California

I am rating AAA all 5 AAAs as the excellent service I receive: Road Side; Car Insurance & rental insurance is so awesome! Also, Khanh is my agent and when I connect with her in person or by phone she handles everything awesome! Looking into their home safety plan too! read more

Michael was very professional . Glad I was able to talk to him about my Auto policy . Iam happy to switch my auto policy . He explained it so well . I will refer him more clients read more

Not really one to leave reviews, but I had such a great experience with Michael Chan, that I had to write a review on his wonderful customer service. He was efficient and knowledgeable. He guided me trough the whole process with patience, helping me choose the best package suitable to my needs. read more

We needed insurance quote and talk to a really nice representative that helps us out for our insurance need Michael Chan thank you for helping us read more

Michael is the best! Very professional and kind. I was very pleased with the service provided. Thank you so much Michael!

The staff was very pleasant, wait time was minimal! Parking was convenient and the office was nice and clean! I needed to renew my registration and it was fast and easy! read more

I forgot to do a check-in of this Triple AAA office. Earlier this month my husband and I received our DMV Renewal notice in the mail. We did not want to wait all the way into February 2019 to do our renewal. The registration fee was $138. Since I have the funds available to renew, I figure let's get it done and over with. A visit to this Triple AAA office is more convenient for us instead of going to the office at the Rockridge Shopping Center in Oakland. Besides this office is about a mile from our home. It's less gas, less traffic and less time being used to take care of business. I also believe this office is a hidden gem because it is not as crowded as the one in Oakland. The service was prompt. The lady who processed the paperwork was courteous and pleasant. We were in and out of there in less than 10 minutes. From now on we will stop in at this office to do our renewal registration each year. Thanks, Triple AAA, for being nearby at Alameda Landing. read more

Michael Chan is fantastic. He is very knowledgeable in both Home and Auto and made our process painless with the bundle, especially with our previous insurance leaving the state. He takes into account the needs of his customers before anything else. I would recommend him to anyone. read more

Mike was awesome and very helpful with the whole quote process. Excellent customer service and very informative regarding my insurance benefits. read more

I've used this branch many times. Sometimes, there's no wait. At most, I've had to wait 10 minutes. They've always been able to do what I needed done. read more

How bad can it get. Now the employee that was rude to me in the first place called me today and was rude again. I am now afraid because apparently she has all my information and I don't know what she can do with it. When I was their she was rude to the other employees and because she is the manager they probably won't speak up. She really needs to be fired. I love aaa but now what should I do. Should I just not go to that location or is this a representation of how they let their employees be and I should cancel my membership. I do know that canceling one membership won't be a big deal to a company that big. read more

AAA - Insurance Near Me - Alameda, California

My first negative experience at this AAA office. I went there to renew my registration. My DMV clerk was somewhat quiet. But the female clerk next to us kept repeating "Call the DMV, Call the DMV!" and laughing. It got really annoying. This person lacks the mature customer service skills I'm accustomed to at a AAA office. She needs re-training. read more

Micheal was extremely helpful and very professional. He has some excellent prices and was able to get me a great deal. Highly recommended. I will definitely tell my friends and family about him! Thank you Michael! read more

Came here to register my car with DMV. Great to have this DMV service for AAA members. Got served right away. Everyone was masked when I came a couple of months ago. Easy parking. read more

All good! My registration was due that same day I walked in. Greeted, seated met & all set in 10 minutes. Walked out with a renewed registration, sticker for my license plate and a smile on my face. A+ for Alameda AAA read more

If i could give 10 stars I would. Michael Chan has always been amazing and has been my families long time insurance agent. I am grateful for him always helping my grandma and asking about her when we do talk. He is amazing at what he does, fast, creates rapport with his clients and has his clients best interest always. He works so passionately to make sure his customers get the best experience and insight and they really are reaping the rewards the company provides. To anyone interested in AAA insurance or the Alameda Branch i highly recommend you to work with Michael. Thank you Michael for all you do and for always providing the best customer service you are greatly appreciated and I hope AAA appreciates you just as much! read more

Mike was incredibly helpful and got me a great rate for car insurance the day I needed it. Super friendly and the process was really easy. Highly recommend, thanks Mike! read more

Michael Chan provided professional, prompt service when I was in need of a new auto policy for my existing, and brand new vehicle. I told him my needs, and was provided great rates, and was able to get my vehicles insured within a day. Would definitely recommend Michael to family and friends. read more

AAA - The new car Michael helped insure! - Insurance Near Me - Alameda, California

My agent, Michael Chan was extremely helpful and explained everything very thoroughly. It is now my pleasure to be a member of AAA.

Michael Chan is awesome. He worked with me through the arduous process of finding a home and having my AAA quote ready escrow! And he worked me to ensure that I have the best policy at an affordable price. That is hard to come by these days. Thanks so much Michael, you rock! read more

My wife and I bought a house in Roseville. We have all of our insurance needs with AAA. However, we live in San Diego. Michael Chan was very helpful in setting up our home insurance with our lender. Since we had to sign our documents digitally, he was exceptionally patient and understandings in helping us use the software. read more

Michael Chan got my renter's insurance done fast! If you're sick of AI rerouting your call in a loop or using an app that doesn't answer questions, just call Michael's direct line and get your insurance done by a prompt, professional, relaxed live human - so much better! read more

Called Michael to help me with my renter's insurance and was very helpful, thorough and patient. Would highly recommend others to work with him and this branch read more

Michael is the best! He gave me the best quote, his customer service is so appreciated, he is efficient and professional and he is what the top insurance agent looks like. read more

Great customer service as soon as I walk in. I love that I don't have to go to DMV for anything car related. Fast service, I was in and out in 15 min. I've also taken advantage of AAA travel discounts. Worth getting a membership. read more

Best thing ever for simple dmv transactions plus talk to Armando if he's not there wait for him he knows everything you have a question for makes you feel welcome as well some of the people there greeting are not as great read more

I called the service line and asked to make a payment, and I asked for my payment was due. There was no added fee to make an early payment, and the person who took care of me was very kind and professional. It was someone named Odalis very nice person. read more

Fast quick service for registration renewal! Shout out to the lady behind the counter I forgot her name but I think it was Claudia with the supreme lanyard. read more