Carla has been very helpful with my car insurance and provides excellent recommendations and serviceread more

After I recently traded out my vehicle, Courtney provided me with quotes and advised that coverage…read moreon the new vehicle extends for a certain number of days. Because I am a procrastinator, I waited until the last day, which also happened to be a Sunday (I know). While on the phone with the after hours rep, I texted Jain in a quasi panic. She responded immediately (even the after hours rep said, "THAT'S some customer service!") that she'd log in and complete the transaction within a few minutes.. You really can't beat this service. Thank you, Jain and Courtney!

Eliana was extremely helpful, insightful, and very kind when it came to walking me through a new…read morepolicy! She took her time, answered all my questions, and even made me laugh along the way. I would highly recommend her services to anyone searching for a new insurance carrier. I've never met someone so honest and caring that works in the insurance field! I will be referring my friends and family because of Eliana. You won't be disappointed!

I called and spoke with Diana Moreno about my son's car insurance. We had an unusual situation and…read moreshe was so thorough about looking into it, right then and there on the phone. She was also very patient and friendly. In addition she readily emailed us a current copy of the insurance card, since my son's card was from 2020. All in all it was a very efficient and positive experience. Impressive!

Don't do business with a website. Deal with real people in your neighborhood…read more Kristen and her associates are always available to answer questions and give advice. I

Kristen is the best insurance agent I've ever come across! She helped us with our home and auto…read moreinsurance very efficiently and with a competitive rate. Kristen is also our best neighbor, she is always very caring, personable and respond to my questions immediately. Kristen consistently goes way beyond her duties and shares many invaluable advice and excellent recommendations. She is simply top notch and amazing. We would highly recommend Kristen to anyone looking for a professional and reliable agent for all insurance needs. We're blessed and grateful for her friendship and professional assistance. Thanks you Kristen!

Warning Warning Warning Do not I repeat do not. Go with…read morethis insurance company They're the worst insurance company on planet Earth I don't care how cheap the rates are they're not worth it at all

They don't wear masks ! Went in and nobody had a mask on. A year into a deadly pandemic.read more

My Yelp friend Joe T and I were just sharing our AAA Insurance experiences…read more.. And coincidentally I am here today. Quality/Quantity - The website is NOT user friendly. I tried to set up auto payment on your website to get my $10 credit and just could not do it. I received a renewal invoice stating that if I sign up for auto renewal, I would save $10. But because I have been a member since XXXXX, I guess I got the $10 credit decades ago and do NOT qualify for it again. The invoice was NOT clear! The employee could not get me my $10 credit, so I just paid my $$ and left. Atmosphere - Still a new-looking location. Plenty of parking. Open 6 days a week from 9am to 5pm or 6pm. Closed Sundays. Service - 5 stars, my favorite AAA branch. Rarely any customers. No need for appointments, just walk-in. I waited less than 5 minutes. Price - $300, was able to pay via credit card... Cut and pasted from their website as this was VERY confusing: "DMV transactions accept credit/debit cards and cash, insurance transactions accept debit cards, cash and checks, and all other transactions accept credit/debit cards, cash and checks for payment." Owner Comment - Congrats on your success since the 1900's and at this location for the last 15+ years.

Thieves, thieves, criminals, I have never had a ticket, nor have they ever revoked my license, and…read moreI have never had a point, and in 7 years they have raised my monthly fee 3 times, where the hell am I going to get so much money to pay such a high bill for a damn car that is no longer worth anything, $450.00 DOLLARS, that is robbery.

Horrible customer service , they definitely need to get rid of the front desk agent they have there…read morewhich is no help, she always has an attitude and could careless to help you with anything. It's sad they try and take advantage and not help their own people. Save your money and go else where.

Bad service bad phone numbers.so not go there they change prices like they want, Sandra toll me a…read moreprice in morning when I went up to pay, she insisted that I call a day before and everything changed but when I remained her that it was Monday she give a higher price!!!! Bravo now this in Spanish No vayan ahí!!!!!!!

Excelente servicio, súper recomendado a mi me atendió una muchacha llamada Lupita Díaz y es súper…read moreamable, pregunten por ella, ella les dará buenisimos precios

Después de tratar de encontrar un rate más bajo para mi póliza de auto me encontré con Lupita ahí…read moreen fiesta auto y fue como un ángel caído del cielo. Fue súper amable y me ayudo con mi presupuesto. Muy buena gente y hasta la fecha si tengo alguna duda siempre está dispuesta a ayudarme. 100% recomendado

Before writing this review, I read the other not so nice reviews about this business. It seems like…read morea whole different business. All I got from this place was great customer service which is completely lacking in a lot of businesses now a days. The staff were all pleasant to deal with. The manager or the owner was also very nice and helpful. All my concerns were addressed professionally and courteously. In light of my experience, I would highly recommend them to anyone. As a matter of fact, my brother goes there now as well.

Always Impeccable and Promp Service…read more You wil get insurance here, these folks really work above and beyond to get you Insured. My Brother's and I go nowhere else. Matt Fingland Aka MAD CAT WING NUTZ MC OAKLAND CALIFORNIA

Larry is very knowledgeable and helpful…read more I'm not even a customer, but I was so frustrated trying to get information from my soon-to-be former agent that I called around and found Larry

Cancelled my policy due to them constantly raising my rates for no apparent reason and then I get a…read morebill for the renters policy that was supposed to be cancelled when I last moved. That same "cancelled renters policy" was the original reason they raised my rate when I moved. Yet 8 months later I still have a renters policy in force on an address I have nothing to do with.