I decided to support a local business and came to the shop to solve my lost key issue for my…read moremailbox When I came in the man behind the counter stayed sitting on his stool, which on the other side of the corner and blocked visually from me. So I stooped over the counter finally and asked him if he could help me. He was very gruff and asked what I wanted I told him I needed a key for my mailbox. He asked me to show me what he needed. I didn't know if he wanted me to come around the counter because he wasn't getting up. It didn't seem appropriate to go on the other side of the counter, so I stayed where I was and didn't know if he was being funny or what his issue was. And then I showed him the different parts to the box that I need and he said I would need a whole new lock to put into the box. So he gets up and gets the package of the set that I need. It shows a price on the package, but he said that's not the right price. I asked him so what is the right price and it was about a dollar more so. I said that's fine. I just wanted to get what I needed and leave at that point. Because he wasn't very pleasant at all. I told him I could pay with my debit card. So he had the machine in front of him and told me to tap my card which I did. Then I was surprised when he asked me for my pin number . Thank goodness, I wasn't intimidated and gave it to him. Instead, I leaned over Covered the number number area with my hand and put in my code myself. I just thought it was so odd and rude of him to ask me for my pin . I'll never go back there again. He seemed very bothered to have me in his shop, was so reluctant to get up from his stool, and it was very awkward when he asked me for my pin number.

I must've tried at least 3 times to get my keys made at Home Depot. All 3 times the keys didn't…read morework with their automated AND person operation of AN automated key maker. AND Home Depot couldn't make a special mailbox key. So I finally wised up to the idea of going to a REAL key maker/ smith, just the good ole days with father as a child. It's been so long, I wasn't sure that they even existed anymore. But here this place is. A throwback to the 1980s if you will. The place definitely has that run down feel where REAL people do REAL work fixing things. The gentleman who helped me appeared tired and ill but nonetheless he soldiered on with basically one hand made like 3 sets of keys for me. And they ALL work!!! [applause] These people use the good ole grinder and have hundreds and hundreds of stock key blanks. AND they are cheaper than Home Depot. Suffice it, I'll only be coming here from now on to make any keys!!! And you should too!!!!

Company claimed the fire panel communicator only had 1 year warranties and charged for new one, it…read morehas a 2-3 year manufacturer warranty.

Billy in sales is professional and knows his products backwards and forward…read more The service guys are helpful and quick. The on-going monitoring is also professional and actually saved my home from a break-in burgulary loss. the ess eff PD were called as the home alarm sounded LOUDLY and the cops arrived quickly barely missing nabbing the potential bandits. but the bottom line is that the ALARM WORKED and the central dispatch folks did their job and called 5-0!! AND saved my stuff!! THANKS POLY ON !!! THANKS AMERICOM CENTRAL Dispatch !!! THANKS TARAVAL SFPD !!!

I've had the pleasure of hiring, and working with, HighCom Security Services for two very large…read moreevents (300+ Guests). I've received exceptional service on both occasions. Potential customers can expect to receive great value for the cost of security services, experienced / professional security personnel, punctual timing, and peace of mind throughout the duration of service. Perhaps most importantly, I've found that HighCom will work with you to make sure your unique needs are met. As an example, one of our events required security staff that could navigate an environment with unique cultural customs and guests with a very limited command of the English language. Their manager worked with me directly to make sure we received the best candidates for the position and we were never treated as just another "job." I wholeheartedly recommend this business as they've proven time and time again that they value their customers and are committed to exceptional standards of service. My 2 cents.

High com is a small outfit that puts on a good image at first and talks the talk but they have a…read moresmall team and poor oversight over their employees, most of which I found were unprofessional and inexperienced. The company I worked for used High Com for 2 years. Their officers frequently complained that they weren't treated fairly and didn't have the option of calling out sick because they knew that if they didn't come in, it would take hours for HighCom to find a replacement or flex officer, placing the burden on the officers themselves. The officers are not paid enough to have that I would recommend going with a larger Union company.

I was at the South shore shopping center in Alameda, and came in here to pick up a few items…read more Everything was pretty easy to find, well organized also. You can tell this place is popular with the local residents. Because it's popular, I wasn't able to find everything, that's understandable, and it's not big, like my usual store in San Leandro. But still, this is a very good hardware store!!

I highly recommend shopping at Pagano's Hardware. Their customer service is outstanding, and their…read moreprices are fair. While some items may cost a little more than they do at the big-box stores, I prefer supporting a locally owned business that truly values its customers. I shop there for hardware, plumbing supplies, paint, gardening products, and a wide variety of other household needs. I've been a loyal customer for decades, and they continue to earn my business with their knowledgeable staff and exceptional service.

I was having trouble with unlocking my security screen door…read more Called Reed Brothers Security. They were immediately responsive, quickly identified the problem, and repaired it. A bit pricey ($125 or it might have been $150.) for maybe 15 - 20 minutes. But I don't want to have trouble locking or unlocking a screen door (attached to my main door) especially in the evening, so I am not complaining. I would use them again without hesitation.

I need bars on the windows to keep the bad guys out. I bought some at Home Depot but they were the…read morewrong size so they went back. I looked at Reed Brothers website and saw they have different styles so i called and asked about a specific measurement. I was told i need to speak to a certain person who wasn't there. The guy asked me for my phone # and said he'd give me a call. I asked "Will it be today?" and the answer was no, it will be tomorrow. Well it's been several days now, and nobody has called, and obviously no one is going to bother calling. Probably he threw my number in the garbage. The guy i spoke to was also sort of unpleasant. It was his tone. He told me if the bars are going on bedroom windows you need quick release per the codes. I told him they're going in the living room. He said in some cities you even need quick release for the living room. Hey that's my problem. You just sell me what i'm asking for, and let me worry about the codes. If there's a fire in front, you just go out the back door. Sounds like he's trying to talk me out of buying anything. I am done with them. I found my bars elsewhere and they're fine, and cost less than their prices anyway. Can't be bothered to call the customer, OK, that's your loss buddy.

This guy is the best! I had an issue with my laptop. He quickly diagnosed it and offered an…read moreaffordable repair. When the part was delayed from the supplier, he communicated quickly and readjusted his delivery estimate. The repair was successful and invisible. Overall, he was friendly, professional, communicative and accommodating to my particular needs. I will always recommend Jimmy.

They took us a "walk-in" and fixed our laptop issue - now working great. Friendly to deal with and…read morevery reasonable price for the service.

Although we ultimately chose another contractor for our project, I was impressed with my…read moreexperience. Communication before our appointment was prompt and professional, he clearly understood the scope of the work, and he remained courteous and respectful after I let him know we had decided to go in a different direction. I appreciated his professionalism throughout the process and would not hesitate to consider him for future projects.

Tom and the TEC crew did an excellent job replacing my old electrical system. The crew was easy to…read morework with, the job went much quicker than I thought it would and they cleaned up each day. Resting much easier now that my 1921 home has been upgraded.

Came here to get a lock rekeyed. $20/lock. They did it in about 15 minutes while I waited. The guy…read moreeven suggested I go to Home Depot to save money by buying a new lock set. But I preferred to get mine rekeyed so I have fewer keys. Always nice when they encourage you to save money instead of just promoting their business. I'd come back here.

Referred by our landlord - duplicated our keys at a reasonable price and were easy to work with.read more