Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

If I could give it few stars I would. ADT customer service is the ABSOLUTE worse in the industry…read more I had Bay Alarm before ADT and I thought they were bad, but these guys do not know their ass from a hole in the ground. I have an office location with 4 buildings I alarm and needed to deactivate one building, and they could not find my building. I was sent to 7 different people with different 800 numbers, and no one could figure it out. Only one of them was I able to understand, the rest of them has such strong accents that I kept needing to ask them to repeat what they were trying to say. TERRIBLE, AWFUL, NOT PROFESSIONAL, UNINFORMED.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

**Outstanding Service from Protection Now!**…read more I can't say enough good things about Protection Now! After months of searching for an installer willing to work on my Ring Retrofit Alarm Kit in Manteca, I was about ready to give up. Then, Eyal came through--responding within a day and sending a highly skilled installer who did an incredible job. They seamlessly integrated all my legacy wired door and window sensors, setting up new zones on my Ring system with precision and efficiency. The level of professionalism, responsiveness, and expertise they provided was top-notch. If you're looking for a reliable team to help secure your home, **Protection Now** is the way to go. I highly recommend them for any alarm system needs!

Christopher was very knowledgeable. He deserves more than 5 stars. I definitely recommend his…read moreservice.

Hi everybody! To tell long story short: For several days I…read morewas trying to connect my SAMSUNG Smart TV to the INTERNET through WIFI & I was unable to do that because of inability to run virtual keypad. During next hour of placing my order on YELP Christopher from Virtual AV contacted me & clearly step by step instructed me what to do to establish INTERNET connection. It was a success... after 3 days of useless long conversations with SAMSUNG Call Center agents... Highly recommend contact Chris to resolve any smart TV issues. Many thanks, Chris! Good Job! Best, Serguei

Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

Tommy Locksmith provided excellent service! I had an issue with my key fob, and he arrived within…read more10 minutes of my call. He spent over 30 minutes carefully diagnosing the problem and made sure everything was handled properly. He was patient, friendly, and very knowledgeable. Really appreciate the effort he put in--highly recommend Tommy Locksmith to anyone

I was locked out of my house and Tommy's got me back in in a jiffy. They got there fast and the guy…read morewas friendly and efficient. No complaints here.

Officer H. Gomez of HBI Security is an example of super performance with a good heart in performing…read morehis duty and deserved to be commended. We have a crashed vehicle parked across the street awaiting towing by AAA to a collision repair shop. He noticed our car and left us a friendly note advising us not to worry though there were many people calling and reporting to his department. Well, a heartless person from the Police Department in Alameda issued us a citation this early morning without any forewarning. Furthermore, our severely damaged car was marked to be tow away in 72 hours. Yes the car was parked on the street facing the wrong direction. Yes we neglected to ask AAA to correct it. However, it should have been understood that we were under duress since the car accident. The way we looked at it. It's the equivalent of putting salts on an open wound. Shame on that person, a heartless SOB.

We (self & dog) were attacked by an unleashed German shepherd (2x)…read more Informed Harbor Bay Security and they actually spoke to the dog owner about my situation. They followed up with me and I have to say Harbor Bay Security really CARES for people & their pets living here. Thanks so much & keep up the great work! Dogs (especially those known to hate little dogs) should be on a leash & have a muzzle on. It was a very scary situation since the German Shepard strapped my little dog (leashed) down and I was down too. We were completely helpless. Hate to have to carry a weapon while dog walking in Alameda.

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

I had Orkham come out to install Unifi access points, a network switch, cameras, and a doorbell --…read moreand he did a fantastic job from start to finish. The wiring was run cleanly and professionally, the equipment was installed with attention to detail, and everything was configured perfectly. A special shoutout for setting up an Access Intercom solution, which has made entry management so much smoother. The whole experience felt seamless -- from planning the setup to leaving everything neat and fully functional. If you're looking for someone who knows Unifi gear inside out, reasonable pricing, and delivers quality work with a clean finish, I highly recommend Orkham. Ps: As an added benefit, Orkham can also install television, and sound bars.

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

Great service, seamless installation, and very good overall experience/ solution for cameras…read more Thank you! Hanif

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.