I was having trouble with unlocking my security screen door. Called Reed Brothers Security. They were immediately responsive, quickly identified the problem, and repaired it. A bit pricey ($125 or it might have been $150.) for maybe 15 - 20 minutes. But I don't want to have trouble locking or unlocking a screen door (attached to my main door) especially in the evening, so I am not complaining. I would use them again without hesitation. read more

I need bars on the windows to keep the bad guys out. I bought some at Home Depot but they were the wrong size so they went back. I looked at Reed Brothers website and saw they have different styles so i called and asked about a specific measurement. I was told i need to speak to a certain person who wasn't there. The guy asked me for my phone # and said he'd give me a call. I asked "Will it be today?" and the answer was no, it will be tomorrow. Well it's been several days now, and nobody has called, and obviously no one is going to bother calling. Probably he threw my number in the garbage. The guy i spoke to was also sort of unpleasant. It was his tone. He told me if the bars are going on bedroom windows you need quick release per the codes. I told him they're going in the living room. He said in some cities you even need quick release for the living room. Hey that's my problem. You just sell me what i'm asking for, and let me worry about the codes. If there's a fire in front, you just go out the back door. Sounds like he's trying to talk me out of buying anything. I am done with them. I found my bars elsewhere and they're fine, and cost less than their prices anyway. Can't be bothered to call the customer, OK, that's your loss buddy. read more

I needed some Specialized Keys Duplicated !!! So I Rolled to Reeds Brothers Security in my Whip!!! They are located in a Business Strip-mall. So there is Plenty of Parking! So I parked my G Ride right in Front!! I rolled in and was Greeted by the Locksmith on Duty!! I gave him my 5,Keys to Duplicate!! He Got Right On the Job and started cutting away!!! Prices are on the Higher End of the Scale!!! But all my Copied Keys Worked Flawlessly!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number 34 of 50 Of The Most Prolific Yelp Elites of 2025!!! read more

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I needed a deadbolt installed into an old door, this included drilling the hole in the door as well as the door frame. Locksmith (I believe his name was Dale), showed up in a timely manner, got straight to work, lock works great! Gave me an estimate ahead of time - very reasonable. Great work! read more

I love working with Reeds Brothers n Security! They have professionally installed all of my security doors on all of my property's and I would go anywhere else but Reeds Brothers! They are professional and efficient and quick! If they need me to do a commercial call me because I love your service and company! Thank you for providing security for my tenants down throughout the years! From 1989 til present! read more

Reed Brothers Security - Getting my new door on my ADU unit! - Keys & Locksmiths Near Me - San Leandro, California

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We have worked with Reed Brothers Security twice and both were really good experiences. Most recently we had an emergency and needed a door lock replaced with improved security ASAP. I was able to text images and they sent a person on an emergency call. The lock they installed completely resolved our issue and was so much better than the previous lock. I am so grateful for their understanding and responsiveness in a very difficult moment. Highly recommend. read more

We just moved into our new home and needed to get our locks replaced. Patrick came out and was immediately super friendly and got right to work replacing the locks on our three doors. He also let us know of some small changes he needed to make on one of our doors, as it had a slightly older lock, but honestly I can't tell that there were any complications. Our locks work well, we have our new keys, and peace of mind and security in our new home. We recommend asking for Patrick if you are looking for locks replaced. read more

Great experience with Reed Brothers Security for a door unlock. Easy communication with good explanation of my options, and prompt service. The technician, Michael Yee, was on time and did quick work while being friendly and knowledgeable. He was able to troubleshoot the atypical lock and get me back into my apartment. Overall time from call to Reed Brothers was two hours, and Michael Yee got my door open in 10 minutes. Definitely worth it and I would recommend to friends and family. read more

I'm so glad I called. I had a problem with my lock. They were prompt, friendly, and fixed my problem at a reasonable price. Locksmith Andre was great! read more

LIAR ! This a follow up on my review. I did get my front door lock replaced by Sunshine Locksmith within 30 min which was what the technician from Reeds Brothers couldn't do and charged me $150 for not replacing the cylinder and getting my lock rekeyed. Yes it was a special Anderson lock and this company didn't have the professional that knew what he was doing. TERRIBLE COMPANY and then had the audacity to lie ! My lock rekeyed by another company and that is a fact ! LIAR LIAR LIAR!!!! Sunshine changed the cylinder on the Anderson lock and got my lock rekeyed. There was no reason I would lie and even name the locksmith that actually repaired my lock. TOTALLY UNETHICAL AND UNPROFESSIONAL!!!! read more

We were locked out unexpectedly from the house and Patrick was responsive, timely, attentive and he resolved with a detailed solution. If you ever use Reeds ask for Patrick. Great service. read more

Good service and quality products. We use them for locks and keys that are superior to off the shelf products in bib box stores.

Job done efficiently- EXTRAORDINARY Product knowledge- EXTRAORDINARY Profesionalism- EXTRAORDINARY Attitude- EXTRAORDINARY Kindness- EXTRAORDINARY No wonder they have been on Oakland longer than I have! Cannot recommend them more highly. Bender and Henri were awesome! read more

I'm not a fan of leaving reviews less than 4 stars, but honestly, I've had Reed out to my house twice in the past year, and they're the flakiest of the flakes. They used to be great when they were on Telegraph in Oakland, around the corner from my house. Since their move, I'll make a request for service, they'll come out and look at the lock/key problem, and tell me that I need something that costs thousands, where I'm only needing a ******* lock and key on my wooden gate. My neighborhood has hundreds of wood gates, and here's this dude, speaking to me in a dissy way, saying I need a metal gate, because he doesn't want to come back and do the lock/key job twice. I had to laugh. Right. I don't need a metal gate. I didn't ask for a metal gate. Guy promised an estimate, never came. Guy before him, promised to install a floor plate beneath my front door. Never got the estimate he promised, never heard from him. I guess this way of business is how Reed gets rid of customers they don't want, but why not just politely say "we don't do that". Dispatcher always seems cordial, helpful, but the guys who show up, oof. read more

Known of this place for years and years Had a question about a security device Called my local locksmith down the street He referred all his customers To these guys anyway read more

I hired Reed Brothers to program a second gate fob for my driveway gate. The tech came out and after about 45 minutes said that it couldn't be done and my only option would be to replace the gate mechanism for $6,000-$10,000. He charged me $240 for coming out and for the time spent trying to figure it out. The charge went through twice and I'm still waiting on a refund for the second $240 charge. I ended up hiring another company for the same thing and they figured the issue out. I now have my second gate fob. I called Reed today to ask for a full refund of the $480 I spent on absolutely nothing and they refused to give me a refund for the $240 but they said the money for the double charge is on its way. I'm extremely disappointed by this waste of time and money and will not be using them again. read more

This review is 9 months overdue -- but doing it stuck with me. Our family is super-pleased with the two security doors installed by Reed Brothers. Samir did an awesome job of measuring (and re-measuring for accuracy since we changed the type of door after the first measurement). He was knowledgeable, patient and did not try to upsell on products -- just direct info with pros and cons. Luis did an excellent job with the install and removal of the old doors -- he was efficient, thorough and glided through the job. Last note: Our 135-lb. guard dog loves (covertly) looking out at the neighborhood through the new doors -- and we love that he can't damage these heavyweight doors! read more

We had great service every time they come out. We get our place rekeyed bi annually. They have emergency service for after hours. I believe it's double the price for after hours. We did that once and they were just as friendly and professional as always. I highly recommend this business. read more

Reed Brothers Security - Truck for on the go service - Keys & Locksmiths Near Me - San Leandro, California

Justin , did a fantastic job , He was extremely efficient and knowledgeable. I highly recommend him and Reed Brothers Security read more

Called around a few places to have a car key made, our local Encinal Hardware store store in Alameda couldn't do it but recommended Reed Bros Security. Called drove over and had a replacement key in about 15 minutes. Great experience thank you read more

I just want to thank Reed Brothers Security for taking the time to expedite my repair. Shout out to Juss, Henry, and the dispatch team for responding quickly and arriving on time! Juss was able to diagnose the problem and explain what needed to be done. Someone broke our door at our business and it was unable to close and lock properly. This made me feel really uncomfortable knowing how common break ins are nowadays. The team was understanding and were able to adjust their schedules to accommodate this emergency. I feel secure again and highly recommend these skilled technicians. Thanks guys, I can finally sleep well tonight! read more

Reed Brothers Security - Juss and Henry did a great job repairing our door. A+ work guys! - Keys & Locksmiths Near Me - San Leandro, California

We had to re-key on a Sunday. Patrick did the work and he was great! The keys fit like butter and he was pleasure to work with. This was our first time calling Reed Brothers Security and we will definitely use them again. read more

Reed Brothers was referred to us by several neighbors. Made an appointment within a few days of calling. Michael Yee helped us out - super nice, polite, explained things well, and changed our locks in a half hour! We were going to rekey everything and he noticed that we could rekey two of the doors to a third door which cut his labor and the number of keys we needed in half. Labor $180/hour Keys $5/key You also pay for materials and tax. Excellent customer service! read more

I needed 3 copies of keys, and saw other reviews to come in after lunch, or before to reduce wait times. Decided to come in around 2-3pm and it was not busy at all. A few people were already there, but there were enough employees to help me out. He asked me what I needed, and told him I just needed key copies, promptly cut them and was out the door in about 10 minutes. Amazing service and cost wasn't bad at all, I'm not used to locksmith prices, but for 3 keys it was about $14 or so. Will definitely come back here for any and all of my key or lock needs! 5/5 read more

Had duplicate keys made. Fast, friendly service. When you want it done right, don't go to Home Depot. Go to Reed Brothers Security.

I needed a second auto key, copies made of house keys, a new battery for my keyless car fob, and a replacement key for a lock box. I've always had good service here at Reed. I wanted another key for my 1999 Lexus. The local dealership no longer carries the keyless entry blank. I was hoping Reed could help me. Nope, they have to order the blank. They let me know when it's in stock. The lock box, which was purchased many years ago here, had a number engraved, so it was easy to identify a key. Nope, I need to bring the box in and they will pick it open. The battery replacement and cutting house keys were simple to accomplish and done quickly. Yes! 3 sets of keys and a new keyless car fob. Went 2 for 4 completing my errands here. Batting .500 ain't so bad! My trip to the locksmith was accomplished with exceptional service. Free parking in the giant lot next to the shop was so helpful! read more

Reed Brothers Security - Colored house keys - Keys & Locksmiths Near Me - San Leandro, California

Ben the technician at Reed Brothers came to reprogram the Laundry Code Thank you, so much for safety reasons it was worth the price & we needed Reed Brothers to help us out also Ben is kind & Helpful- Thank you! At Sandev Mobile Home Park read more

Reed Brothers Security - Keys & Locksmiths Near Me - San Leandro, California

They came scheduled. Did a great job in rekeying the gate lock. Couldn't believe how effective and nice he was. Thank you for all your help! read more

Knowledgeable and great customer service! Ordered custom window bars for old Victorian house

This is my go to place for rekeying locks. They are reasonable, friendly and go above and beyond. When I went to fix a lock, I did not have the original key for they not only gave me two keys, but also tied it to a specific number so it's easier in the future. read more

An outside door lockset broke, they came and replaced it very efficiently. The tech also checked all our other doors and adjusted/lubed as necessary. Very helpful and friendly. I'll use them again. read more

Consistently good customer service as always! -CJ is always very friendly and patient whenever I call in to schedule an appointment. -Marie is always helpful and replies quickly whenever I have any questions or concerns. -Locksmith Dan & Thai were super nice, knowledgeable, and professional. -Dale was friendly, professional, knowledgeable, & did an excellent job on our new mailbox. Bottom line is every person who has come to service our building has always been consistently good, patient, professional, competent & knowledgeable techs, and we always feel comfortable dealing with them. Dealing with any home issues is always stressful but Reed Bro's always gives us peace of mind and makes everything less stressful. :) read more

I called this morning since I needed to have all of our locks rekeyed and new keys made. I talked to Michael and it was so easy to make an appointment same day when I was available. Michael Yee is outstanding! He worked quickly, knew a lot about doors, locks and keys and made a few suggestions which improved the functioning of doors and locks in an old house. He is great to interact with, an excellent communicator in addition to his outstanding skills and I got everything I needed at a fair price with no hassle and concerns! read more

Michael Yee showed up the same day, just a few hours after we called, to have our gate lock fixed. He was polite, professional, and did the job quickly. He really went above and beyond. Will be using them in the future for any needs we might have. Thanks Michael! read more

Had a locksmith (Patrick) come over and help me get back into my apartment because I broke my door handle (long story). Patrick was extremely quick, helpful, and a genuine person. Did a great job temporarily replacing my door handle and made things easy on me. Soon later, Michael Yee came over to replace them temporary door handle with the one up to code. Not only was he also quick but also a very genuine person. Michael's work with the new door handle and lock is honestly really nice too, works better than before so I am extremely happy. read more

I always have an excellent experience with Reed Brothers! I come here mainly to get keys copied, but I've also used them to rekey a few doors on multiple occasions. They are always quick, pleasant, and efficient. Whenever I've gone into their store, the staff is always in a cheery mood and they're always willing to help solve any of my needs. Their prices are competitive and their technicians are some of the fastest that I've ever worked with! It's easy to setup appointments and the technicians are always prompt and thorough when it comes to completing their tasks. I can't imagine going anywhere else. Reed Brothers is always there to take care of my key and security needs. They come highly recommended by yours truly. read more

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I contacted Reed Brothers Security to change several locks, they sent technician Michael Yee, he did a GREAT job, and had a GREAT attitude, he answered all my questions and he finished in a timely manner, would definitely call again. read more

Mike Yee, Tech 46 did a great job changing all the locks in my house when I needed it today. He let me know step by step. He made sure he got every door in my house counted then he changed the locks completely and gave me the keys in the new locks. He was so nice and professional. read more

I have used Reed Brothers Security system and alarm monitoring service for many years now. When I had trouble with my smoke/carbon monoxide alarm, the on-call technician, Mike was extremely helpful. He patiently helped me troubleshoot the issue with his expertise and sense of humor. The end result was successful, and now we can all sleep better tonight. read more

Micheal Yee was also a pleasure to work with as soon as I contacted him, he was on it, and we had a tech out within the hour. Micheal and Justin made this process so smooth and easy. There services should be in the handbook of how to conduct services. I really appreciated their business, and they put the staff at our build at ease. read more