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A Snail's Pace Running Shop

4.4 (470 reviews)
Closed 10:00 am - 7:00 pm

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Nick A.

My experience coming to this spot is amazing. Clean yet modern decor that looks amazing. Got some gels & Brooks carbon plated shoes. Service was on point despite busy foot traffic. Nice to offer a run club as a bonus.

Trying on shoes and inserts
Beth T.

Mayah did an amazing job explaining and helping me find the best shoe. She was very knowledgable and explained everything perfectly. Found out more about my feet than I did at my pediatrist lol She also recommended an amazing local coffee shop that I ended up getting afterwards. Friendly staff and great prices for the shoes :)

It's super bright and blinding inside the store.   I use to come here a lot and now this place is uninviting
Eric U.

I use to come here a lot and now this place is uninviting! The service is goos, but the remodel is horrible and uninviting

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2 years ago

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3 years ago

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8 months ago

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2 years ago

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1 year ago

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1 year ago

This place is my favorite running store. They also have an amazing running club for all levels and are very encouraging.

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1 year ago

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2 years ago

If you're a runner looking for guidance on the right quality running shoe this place is legit. Everyone in here knows what they're doing!

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1 year ago

Excellent service and selection! Kenny was very informative & helpful. I highly recommend!!

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3 years ago

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1 year ago

Friendly staff so many nice things to get. I could shop here all day. They have the 160 gels mainly what I came for

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4 years ago

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Page 2 of 12

Ask the Community - A Snail's Pace Running Shop

Do they charge for fitting process?

No. 3D computer exam is free

Do they have shoes for kids? Mine has severs and we need good shoes and inserts.

Tammy, We do have kids shoes and our New Balance Store in South Coast Plaza has a selection of NB Kids shoes as well. You may want to call the store closest to you (Brea,… Read more

Is it advisable to make an appointment or an you usually walk in?

You can just walk in! You take a ticket based on whoever else is there waiting. I've gone on weekdays when slow and weekends when busy and they are always prompt and courteous.

Does A Snails Pace sell nike shoes?

Yes. They have all of the major brands plus some that you may not have heard of, like Hoka and Altra.

View All 6 Questions

Review Highlights - A Snail's Pace Running Shop

I have been having problems with my new running shoes (purchased elsewhere) and decided to talk to the pros here.

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Shoe Palace

Shoe Palace

4.3(55 reviews)
0.4 mi

I came in and was helped by Briana. She had an enthusiastic attitude and was extremely helpful. She…read moredeserves nothing less than a raise or promotion

Prior to my review I have to preface it with my last visit to the Brea Mall 3 months prior. I came…read moreto the mall with the hopes to find shoes that fit well and support my flat-feet. I have mild Plantar Fasciitis and finding the right shoe can be quite tricky. For years I had been getting all my shoes at Converse (thinking no support was the best for my circumstances) and my visits were short. I knew what isle to go to and what size I needed. The biggest part of my choice was the color. Anywho. Fast forward to my visit to the Brea Mall in July of 2023. I went to Journey's, Foot Locker, and The Finish Line inside of Macy's. Each visit was HORRIBLE. Little to no customer service. I had to go and ask for help or shoes to try on. Asking about the shoes got me shoulder shrugs and "I don't know" answers. So my recent visit (September 20th, 20223) was a shocker! I came in with the very low expectation of sub par customer service. My first was visit was at The Finish Line, since that was where I found my most recent pair of shoes. Fortunately, the shoe I wanted was no longer in stock and the customer service was a tad better than the previous but nothing to warrant my business. Subsequently I walked into Shoe Palace which happened to be adjacent to my exit. I went in apprehensively thinking my experience would be anything less than desirable. Immediately, I was greeted with a huge smiling face and help was offered. "Ana" (Anayeli), would be my hero for the evening. I told her I was looking for something that had little arch support and something that wasn't too narrow. Off like a canon, she spouted out a suggestion and walked me over to the shoe wall. She pointed out 3 types and I asked if I could try on 2 of the 3. There she went again, like a bolt of lighting! She raced back and handed me the shoes to try. With the right amount of timing she came back and checked on me. I told her I was just curious to see how the 3rd shoe option felt. POOF! She was gone and back in an instant with the shoe. From now on Shoe Palace has my business going forward! I might be a little spoiled with Ana's super great customer service and hustle. Can I call and ask for her prior to my visit? HAHAHA. ... but seriously though, can I? Shoe Palace! You have a rockstar on your hands, commend her to the highest praise!

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Shoe Palace
Shoe Palace - My new kicks that Ana helped me pick out!

My new kicks that Ana helped me pick out!

Shoe Palace

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Nordstrom Rack

Nordstrom Rack

3.2(231 reviews)
1.1 mi
$$

You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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Famous Footwear

Famous Footwear

2.8(34 reviews)
4.3 mi
$$$

This place is a whole vibe! The second I walked in, a friendly staff member greeted me like I was…read morestepping into a shoe themed amusement park! I wandered around thinking nothing was calling my name...until BAM! the Dainty Mary Jane Converse caught my eye! Total love at first sight moment! Sadly they only had a size 9 and I'm a size 9.5 girlie. I tried the size 9 but there wasn't enough for any wiggle room! Even my toes said "Girl, absolutely not!" I asked the friendly and helpful staff member for a 9.5 or a 10 however this particular shoe only run in full sizes. They didn't find any in stock but he found them on their online website and offered to order them for me and the price was the same sale price! I was excited! And then it gets better! I saw online they had another color and I asked that I wanted to order the other pair too! The price was also on sale! SCORE! I asked the kind staff member to ship the merch to the store since my apartment building is always locked and it's such a stressful situation to try to catch the delivery person, it's almost an Olympic sport! Meanwhile I spotted a cute brown pair of New Balance sneakers but I didn't see them in my size. I searched high, low, left, right and NOTHING! I asked one of the kind and friendly staff members if somehow he might find a pair in my size! Then suddenly he shows up with a pair in my size like he pulled them out of a hidden shoe portal! I don't know how he did it but I wasn't questioning the process! While trying on the NB sneakers the same staff member brought me a pair of cream colored Brooks sneakers in my size! He told me they're close as it gets to the Hoka sneakers in terms of comfort and quality. And honestly he wasn't lying , they felt amazing! Even my husband caught the shoe buying bug that he got a pair of Crocs! He totally love them! Did I buy more shoes than I needed? Absolutely! Do I regret it? NAH! Not even a little! Great prices, amazing shoes, and customer service worthy of a standing ovation! I'll definitely come back for more "I'm just browsing" moments that somehow turns into a full blown shopping spree!

No one at the front desk, doors are locked, tried calling them since 15 minutes before closing…read moretime. I drove from 2 cities away to get something I saw on Instagram. I hope this store pulls horrible numbers and shuts down! I hate when stores shut down before business hours.

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Famous Footwear
Famous Footwear
Famous Footwear

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A Snail's Pace Running Shop - shoes - Updated May 2026

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