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    Long John Silver's | A&W

    1.8 (12 reviews)
    Closed 10:00 am - 9:00 pm

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    Signage upgrade in order.
    Gianni B.

    *I only go here for the Long John Silver,they are merged.Upon arrival you will notice that the menu display is really beat up and unappealing,definitely could use an upgrade,kinda makes you wonder how the food and service is going to be? Surprisingly it's pretty good, I only ever order the same thing(3 pieces of fish) and it's pretty much what you'd expect,not bad and typically the person on the mic is very nice and helpful.Good service helps alot when the establishment isn't aesthetically pleasing.

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    1 month ago

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    Jason A.

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    11 months ago

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    AW Restaurants

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    The River Buffet

    The River Buffet

    2.3(52 reviews)
    15.5 mi
    $$

    Friday night AYCE steak night was great! The cooked to order filets were fantastic! The buffet also…read morehas 4-5 different varieties of shrimp including their delicious ceviche. All of the sides were fresh, and the dessert bar will dazzle your tastebuds. Top notch customer service from a super friendly staff eager to serve you. Give it a try!

    What should have been a simple meal turned into one of the most frustrating, poorly managed, and…read moregenuinely inedible dining experiences I have had in years. For more than $90 for two people, this buffet delivered cold, substandard food, indifferent service, and a manager who treated a legitimate complaint with pure dismissiveness. I will not be returning, and I will make sure others know exactly what to expect. The problems started the moment we arrived. One employee was stuck working the counter while several parties waited. The manager stood nearby doing absolutely nothing to help. No sense of urgency, no attempt to clear the backlog--just passive observation while customers waited. I then went to wash my hands and discovered the men's restroom was a single-occupancy facility that remained occupied for an unreasonably long time. Multiple women came and went from the women's restroom without issue while I continued waiting. By the time I asked an employee if there was another sink available, my wife had already washed her hands, collected her food from the buffet, returned to our table, and been sitting there for several minutes. The employee's solution was to send me back into the casino to use a sink on the left. After already waiting far too long, this was both inconvenient and insulting, but I complied. When I finally reached the buffet, the offerings were appalling. The prime rib was old and cold. The turkey was the same. Bread hard, but vegetables were essentially nonexistent beyond a basic salad. I took what little there was anyway because my wife had already been waiting an excessive amount of time. Once I sat down, she told me the food was so bad she could only manage two bites and planned to try the desserts instead. I attempted to push through my own plate and quickly discovered the same truth.Nearly everything was in poor condition and simply should not have been served. The food was not merely underwhelming--it was genuinely inedible. I asked to speak with the manager. When she arrived, I calmly explained the entire experience and requested a refund for a meal that had cost us over $90. Her response was that because some of the food had been eaten, she would not issue a refund. She offered a credit toward a future buffet visit instead. I told her plainly that I had no interest in any credit--why would I want to return for more of the same inedible food? Her refusal to address the actual problem and her attempt to push a credit as a solution only compounded the insult. I left completely unsatisfied in every possible way. Long waits, inadequate facilities, cold and unacceptable food, and a manager who prioritized protecting the house over treating a customer fairly. This place and its management failed at the most basic level of hospitality. I will not return, and I will make sure others hear about the poor quality and the dismissive attitude that greeted a legitimate complaint. Save your money and go somewhere that actually cares about what it serves and how it treats people.

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    The River Buffet - Cleanliness and food quality

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    Long John Silver's | A&W - seafood - Updated September 2026

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