It was easy to set-up my storage unit rental online. I appreciate that pricing was open and clearly…read morelisted. I received confirmation from public storage via email, text and a follow up call from a nice woman named Hazel. She confirmed everything and made sure I didn't have any questions or concerns. So good communication from everyone about rental status and I appreciate that. Move-in day was easier than I expected - I downloaded the app and could open the overhead access door remotely. That worked nicely and is convenient to pull my car right in. I found the unit to be reasonably clean and the motion sensing automatic light inside the unit is bright enough to see everything as I got organized and locked up. Overall I found the facility and move-in process better than another local storage place I used last year.

Nina walked me through the leasing process, and put up with all my questions and concerns. She…read moreeased my mind and I feel good about using Public Storage now.​

Beverly, the owner was so helpful and kind. Prices are competitive for the area. We will rent there…read moreagain next summer.

If you need to store things, this is a fantastic place to do it--very different than the typical…read morefranchised/non-caring/rundown facilities that one often finds. The building was opened just a few years ago, and thus the storage spaces are well-constructred and solid. The lighting is great, the hallways are pretty wide and not too long (easy to get stuff in and out). The building always had ample parking for the people who were there moving things in and out. Security seemed good, and all of my stuff was perfectly like I put it in, when I removed it. Good customer service, too. Recommended.

Of course the local landlords require tenants to move out prior to month end but do not allow new…read moretenants to move in until mid month, forcing out of town residents to store their belongings. Enter the storage scam also known as University Storage. When you only need a month and a day to bridge the gap, this money maker makes you pay for 2 full months. Even offered in good faith to pay a prorated portion (not assuming anything for free) unwilling to partner or just do good business. Buyer/renter beware some Lawrence businesses likes to take advantage of college students.

University Storage aka Absolute Storage in Lawrence, KS disabled the gates for a weekend without…read moreinforming customers or making management available. Later they claimed it was due to their "System Updating" and customer be damned. Tough luck if you drove out to your locker that weekend and could not get in. If the electronic entry was out for a weekend of updates, why not inform customers about the inconvenience before it happens? Lie? No electricity, a broken down entry system, deteriorating security cameras, and negligent maintenance make me wonder why Managers come and go frequently.

ease of getting storage unit - called after 5 pm and's…read moretalked to a real person , also could understand them.... Call other storage places after 5 pm only got answering machine smooth operation.... the next day I was the unit with no hassle......, T.Childers Lawrence, Kansas

Just honestly not a good spot for a unit. Plenty of instances where people block the entire path to…read moremy unit. I constantly get stuck at the gate because it takes the app to get out. Saying I'm not within range and just doesn't work. The code for it is on the other side of the unit far from my own unit. Terrible spot to even turn into the location. Overpriced and outdated

These guys made my move a seamless affair, needless to say things were a lot easier, and the…read moreservice was great. Its also nice to save some money on my move and not have to worry about a ton of boxes........Thanks Crate Saver

I am really happy to have found storage here. It was late in the day but they stayed open for me…read more The storage unit is clean and safe with strong locks, on-site management, and video surveillance. Stick with the winners here!

The "new" receptionist was very rude, annoying loud and condescending when I had questions about…read morestorage fees. It's too bad the former receptionist retired.

Not sure why the other review is 1 Star. This place ROCKS! Affordable prices. Easy sign in and…read moreset up! Clean storage units. This is my second time to rent from them since July of 2020. It is Feb. 2022, now. I had left a voice mail and I received a follow up call the next day about having 2 units available. She held it for me since I was first via a voice mail. The place is clean. Never a line. (The New Yorker in me loves this!) The place is easy to get in and out via the gate. You receive a key and a magnetic key for opening the gate. Only once have I had someone come down the lane I was in while dropping off some stuff. I backed out, which wasn't hard. This place is right by Clinton Lake. You can park boats, trailers, campers in addition to different size storage units. If you want easy, affordable and clean, this is your place to go.

Kicked me out as a customer for being upset w/ their business policy. (I.e.- selective access to…read morethe facility after 10pm.) This was done so they wouldn't have to deal w/ a single upset customer, b/c ultimately they don't value the customer.