I stored my RV at the location off 7 highway in Kansas. The gate was broken many times. I almost…read morecouldn't get out one time. I asked for some sort of a refund for my last month and was denied. I asked to be called about this matter and no one ever called me. I finally got an email and feel the customer service is poor. They do not care about their customers and the safety of their property.

We rent a unit from the Paradise, MO location and had been told by others who rent from the same…read morelocation that they had gotten notifications 60 day in advance that their rent was increasing. We kept waiting for the notice via email but didn't receive ours until April 28th at which point we were notified our rent was increasing $70.00 per month. We started looking for other storage facilities and then reached out to ask for a price match from RecNation which took a few days for them to respond and then they still weren't going to match the price we had. We then emailed to say we would be moving out before June 1st as the original rental agreement said we had to give 10 days notice. We received an email back saying that as of January 1, 2024, there was a change that a 30 days notice was required. We never received notification of this change. We didn't have time to give them 30 days since we only got our notice 34 days in advance. We feel that RecNation has deceptive business practices. Ironically, we get emails all the time from them about giveaways, must be why they raised their prices so much.

We have rented on separate occasions and the staff has been courteous and helpful. Facility is…read moreclean and safe, with various unit sizes that are easily accessible.

It's not the same without the original management. Their customer service is horrible. The place is…read morenot kept up on the outside filthy dirty. Go rent somewhere else he probably be happier. And their district manager she's a snot

Very nice people and very nice facilities,and pricing. Id highly recommend their facilities for any…read moreof ur storage needs.

From the owner: Atchison Public Storage Provides Warehousing and Storage, Commercial Storage, Resident's Storage…read moreServices to the Effingham, KS Area.

Beverly, the owner was so helpful and kind. Prices are competitive for the area. We will rent there…read moreagain next summer.

If you need to store things, this is a fantastic place to do it--very different than the typical…read morefranchised/non-caring/rundown facilities that one often finds. The building was opened just a few years ago, and thus the storage spaces are well-constructred and solid. The lighting is great, the hallways are pretty wide and not too long (easy to get stuff in and out). The building always had ample parking for the people who were there moving things in and out. Security seemed good, and all of my stuff was perfectly like I put it in, when I removed it. Good customer service, too. Recommended.