I've never used Extra Space Storage before. If they're all like this location, sign me up! The…read morefacility is clean, organized, and extremely well-kept. They also have carts at multiple entrances which is very handy. The app is extremely convenient and user friendly. You can do everything from paying your rent to remote access to the building. And last but not least, the best part of this specific location is the owner/manger, Matthew! Matthew is not only knowledgeable but he has some of the best customer service I've ever seen. This guy truly cares about the quality of his units and helping his customers find the best storage solutions at the best rates. I'd rent anything from that guy in a heartbeat and I'll be recommending all my friends and family to this location!

I remember when we moved into our current house, back in 2013, thinking, "This house is HUGE! We…read moreshould never need any more space than this has!" ...ohhhh boy, was I wrong. With two growing kids, we come to 2022 OVERFLOWING with...stuff. Although we try to have a couple large spring-clean-donation-purges every year, it still seems we find ourselves needing for more space and storage. Enter...StorTropolis! This is my very first experience with a self storage business, but so far, it has been outstanding! Our key criteria for selecting a space were location, cost, size of space, climate control, and ease of access. This location of StorTropolis had it all! Signing up was extremely easy and quick! They offer month-to-month pricing options (love the flexibility!), and we got a great storage bay that has super easy access! They have large dollies on site for you to use, which is really handy in not having to truck around your own each time you arrive! Maybe my favorite thing is that they have a large, interior loading/unloading dock that you can pull into so that you can use your space any day - no matter the weather!

This is my first experience needing to use a storage facility. I am so pleased that the staff was…read morekind and professional. They went over all the policies and procedures with me in detail. The prices are competitive. I am definitely going to recommend them and would use this facility in the future.

Just honestly not a good spot for a unit. Plenty of instances where people block the entire path to…read moremy unit. I constantly get stuck at the gate because it takes the app to get out. Saying I'm not within range and just doesn't work. The code for it is on the other side of the unit far from my own unit. Terrible spot to even turn into the location. Overpriced and outdated

My storage unit flooded in August or September 2025 and the managers never contacted me! It wasn't…read moreuntil I went to move my belongings into a smaller one when I noticed it had flooded! Due to my belongings being exposed to the water for 3-4 months I now have significant contamination to my belongings! I paid my storage unit on time and most of the time I paid my storage bill early! I am devastated! I am disabled and now I am going expected to lift every tote/box and itemize each item! It's not a surprise that is going to be a lot of work for me! I have recently have suffered two heart attacks so on top of my already horrific health issues this is a nightmare! Had the managers notified me that there had been severely units flooded months ago near mine the damage to mine could have been avoided! Beware before using this storage facility!

I am really happy to have found storage here. It was late in the day but they stayed open for me…read more The storage unit is clean and safe with strong locks, on-site management, and video surveillance. Stick with the winners here!

The "new" receptionist was very rude, annoying loud and condescending when I had questions about…read morestorage fees. It's too bad the former receptionist retired.

Excellent storage facility never had an issue. The owner Jim Parsons is the nicest guy very helpful…read moreI do not want to leave the facility but just moved out of the area.

I am relocating to Overland Park Kansas in September. I called all around Johnson county for weeks…read moreunsuccessfully searching for RV storage. I had almost given up when stumbled on this newly opened location. I left a VM & were promptly called back by owner Jim. He pleasantly described the property layout and our various options. I then logged onto his user friendly website & immediately reserved one of his affordable 40' sites. A few days later I regretted not reserving one of the 50' sites. I contacted Jim & and he gladly modified my reservation to a 50' without any hassle. Knowing that I was moving to Overland Park from out of state, Jim spent time on the phone with me answering several questions I had about the area. Super nice guy willing to go out of his way to help me out.

Used this location three times within the past few months. Excellent customer service with each…read morevisit. Want to give a shout out to Jackson for his extra assistance in helping make my hookups and check-in process seamless.

Need to get a hitch installed? This is your place in Johnson County, and pretty much just about…read moreanywhere else that there's a U-Haul location. I researched this online briefly, made an appointment, dropped my car off for service, and was able to pick it up same day with a 1 1/4" hitch receiver installed. Sounds simple, right? Well, that's because it is. I needed this hitch receiver so that I could use a tray or a bike rack for a myriad of purposes, and at just over $250 to install, this is exactly what I needed. Samantha was super helpful, very responsive, and even answered my silly questions with a smile on her face. Outstanding service and outstanding experience!

I35-435 self storage is always clean and looks well maintained. Katrina, the manager, is always…read morefriendly, helpful, and one can tell right away that she really enjoys her job. She is great to work with! I am glad I picked I35-435 Self Storage.