Of course the local landlords require tenants to move out prior to month end but do not allow new…read moretenants to move in until mid month, forcing out of town residents to store their belongings. Enter the storage scam also known as University Storage. When you only need a month and a day to bridge the gap, this money maker makes you pay for 2 full months. Even offered in good faith to pay a prorated portion (not assuming anything for free) unwilling to partner or just do good business. Buyer/renter beware some Lawrence businesses likes to take advantage of college students.

University Storage aka Absolute Storage in Lawrence, KS disabled the gates for a weekend without…read moreinforming customers or making management available. Later they claimed it was due to their "System Updating" and customer be damned. Tough luck if you drove out to your locker that weekend and could not get in. If the electronic entry was out for a weekend of updates, why not inform customers about the inconvenience before it happens? Lie? No electricity, a broken down entry system, deteriorating security cameras, and negligent maintenance make me wonder why Managers come and go frequently.

It was easy to set-up my storage unit rental online. I appreciate that pricing was open and clearly…read morelisted. I received confirmation from public storage via email, text and a follow up call from a nice woman named Hazel. She confirmed everything and made sure I didn't have any questions or concerns. So good communication from everyone about rental status and I appreciate that. Move-in day was easier than I expected - I downloaded the app and could open the overhead access door remotely. That worked nicely and is convenient to pull my car right in. I found the unit to be reasonably clean and the motion sensing automatic light inside the unit is bright enough to see everything as I got organized and locked up. Overall I found the facility and move-in process better than another local storage place I used last year.

Nina walked me through the leasing process, and put up with all my questions and concerns. She…read moreeased my mind and I feel good about using Public Storage now.​

I have tried several times to look at a unit to rent. Self described "Parkway Pete" has, on 3…read moreoccasions, promised a callback to let me know when I can come look and then never returned my call. I've left messages that have gone unanswered. I stopped by to see if I could talk to someone in the office but no one is ever there, and the security gates were wide open with no one in sight. Just steer clear and find someone else.

I have tried to cancel my unit with this company for 4 months now and they do not return my phone…read morecalls, and they keep charging me. It is ridiculous!!! Do not use this company!!

Even though moving was a pain, U-Haul was wonderful. They helped me every step of the way. They…read morewere professional, reasonably priced and went the extra mile for me. The U-Haul in Lawrence was easy to access and picking up/dropping off could not have been easier. Friendly staff at all points of contact. Highly recommended.

Ok yesterday I had alot of praise for Uhaul but that changed with one phone call. I left a vacuum…read morecleaner and a two Wheel Dolly in the truck. I called and was told that there was nothing left in the truck. They claimed to check lost and found but nothing was there. I knew it had to be there because after leading it up I stopped at the gas station and went right to uhaul. So I went in and 3 different guys told me it was not there one kid even told me he check when I returned it because he cleaned it out. So now I'm like ok did we leave it at the house and I called and checked and no we loaded those 2 things on the truck. I go back into the store and say I want to check the truck myself so they take me out there and my stuff is the back the truck. The guy says I checked the wrong truck. Really ????? Sad that we have to get treated like this 3 different guys in that store told they checked the truck and nothing was in there. Just lied right to my face, as I'm sitting here writing this review one of the employees came out to ask me to move my car because I'm in the way. Really then I go in and ask for a manager and they say he is not in. So I need a manager to contact me about my issue. Or whoever the manager is they told me it was Chris. I already know they lied to me once so I won't shock if this was a lie also. I'm moving in a week or so and I'm really not wanting to go there so if anybody knows the manager or the owner please let know or ask them respond to my review.

I am really happy to have found storage here. It was late in the day but they stayed open for me…read more The storage unit is clean and safe with strong locks, on-site management, and video surveillance. Stick with the winners here!

The "new" receptionist was very rude, annoying loud and condescending when I had questions about…read morestorage fees. It's too bad the former receptionist retired.

These guys made my move a seamless affair, needless to say things were a lot easier, and the…read moreservice was great. Its also nice to save some money on my move and not have to worry about a ton of boxes........Thanks Crate Saver