It was easy to set-up my storage unit rental online. I appreciate that pricing was open and clearly…read morelisted. I received confirmation from public storage via email, text and a follow up call from a nice woman named Hazel. She confirmed everything and made sure I didn't have any questions or concerns. So good communication from everyone about rental status and I appreciate that. Move-in day was easier than I expected - I downloaded the app and could open the overhead access door remotely. That worked nicely and is convenient to pull my car right in. I found the unit to be reasonably clean and the motion sensing automatic light inside the unit is bright enough to see everything as I got organized and locked up. Overall I found the facility and move-in process better than another local storage place I used last year.

Nina walked me through the leasing process, and put up with all my questions and concerns. She…read moreeased my mind and I feel good about using Public Storage now.​

I have tried several times to look at a unit to rent. Self described "Parkway Pete" has, on 3…read moreoccasions, promised a callback to let me know when I can come look and then never returned my call. I've left messages that have gone unanswered. I stopped by to see if I could talk to someone in the office but no one is ever there, and the security gates were wide open with no one in sight. Just steer clear and find someone else.

I have tried to cancel my unit with this company for 4 months now and they do not return my phone…read morecalls, and they keep charging me. It is ridiculous!!! Do not use this company!!

Even though moving was a pain, U-Haul was wonderful. They helped me every step of the way. They…read morewere professional, reasonably priced and went the extra mile for me. The U-Haul in Lawrence was easy to access and picking up/dropping off could not have been easier. Friendly staff at all points of contact. Highly recommended.

I would say, the employee of the place was quite short tempered. he acted as if a discussion was an…read moreinconvenience to him, me and my roommate went there to get estimated prices for U-haul and he wasn't much help he gave us 4 paper business cards and told us to go to the website. I'd say why have a physical place if discussion isn't promoted, if prices can't be communicated?

I am really happy to have found storage here. It was late in the day but they stayed open for me…read more The storage unit is clean and safe with strong locks, on-site management, and video surveillance. Stick with the winners here!

The "new" receptionist was very rude, annoying loud and condescending when I had questions about…read morestorage fees. It's too bad the former receptionist retired.