I was looking for storage for home improvements and Connie was very helpful in giving me…read moreinformation and pricing that I will be able to use when I get my storage unit.

I went with a public due to cost being great! storage container clean and ready! the staff are…read moreincredibly kind, helpful and that goes a long way!! grateful for a positive experience during a stressful time.

Very nice people and very nice facilities,and pricing. Id highly recommend their facilities for any…read moreof ur storage needs.

Two months behind, I make zero excuses. BUT.... Let me explain…read more They wouldn't take my savings account for payment and they wouldn't take American Express for payment so I offered cash and the owner's wife chuckled. Since I was "behind" on payment, they put a red lock on my storage so I couldn't gain access. I paid yesterday and when I got there today, the lock was still on. I called multiple times and also texted. Finally got an answer. I told her I was there with my U-Haul and her response was "I know" She proceeds to tell me how I missed two payments. I said it's paid in full. She responded with "you JUST paid it yesterday. I said "that's why I'm here TODAY. THEN she tells me that the entire issue ME and I caused this and I'll have to just wait. I told her that she should work on our customer service skills and then said "F*CK, I have to wait an hour?" She called me back and told me her customer service skills were just fine, and now her husband is upset and on his way up, about 15 minutes. I said... I understand, I apologize for cussing. it was unnecessary and I will wait until your husband to get here. She said "be gentle with him, he'a not happy with you" UM. OK. He gets out of his truck, I get out of the U-Haul. As I'm saying thank you, he starts storming toward me. I got back in the truck and stood on the side steps. He stuck his finger in my face and said fuck you bitch I said, excuse me He said fuck you bitch, you don't talk to my associate like that I said... I said "You mean your wife? He said fuck you and I screamed. Fuck you. Then he said you're a fucking entitled bitch and you can wait for me to open this up. He started going back to his truck I pulled out my phone and said what gives you the right to call me an entitled bitch? He saw my phone (I'm assuming), unlocked the unit and yelled "get your fucking shit out, fucking bitch" I said "what the hell do you think I'm trying to do?" When I opened my unit....it was COVERED in mouse poop. Terrified is an understatement. Disgusting!

Very happy with the price and the size of the unit. The staff there are very helpful.read more

I found AAA Self Storage when I ran out of space in my home. I did a lot of research in Topeka, and…read morethis was the best for prices, location and space. The gentleman in charge was very helpful. He drove me around to the various size options but I chose to go with the temperature controlled unit. Everything I saw was clean and ready for me to use so the issue discussed prior must have been resolved. Both my insurance agent and the gentleman in charge of the units recommended keeping everything off the ground, so I picked up some free wooden pallets and laid them on the floor. My only complaint is the old system of passkeys and the exit passkey is so loose on its stand inside the gate, I'm afraid that it will topple over as I punch in the code. An updated entry and exit system would earn AAA Self Storage the full 5 stars! I definitely recommend this self-storage company. PS Updated last weekend in March 2018. I was out in my storage unit this past weekend and they FIXED the passkey control and support stand so that it doesn't wobble any longer! So much easier now!