I remember when we moved into our current house, back in 2013, thinking, "This house is HUGE! We…read moreshould never need any more space than this has!" ...ohhhh boy, was I wrong. With two growing kids, we come to 2022 OVERFLOWING with...stuff. Although we try to have a couple large spring-clean-donation-purges every year, it still seems we find ourselves needing for more space and storage. Enter...StorTropolis! This is my very first experience with a self storage business, but so far, it has been outstanding! Our key criteria for selecting a space were location, cost, size of space, climate control, and ease of access. This location of StorTropolis had it all! Signing up was extremely easy and quick! They offer month-to-month pricing options (love the flexibility!), and we got a great storage bay that has super easy access! They have large dollies on site for you to use, which is really handy in not having to truck around your own each time you arrive! Maybe my favorite thing is that they have a large, interior loading/unloading dock that you can pull into so that you can use your space any day - no matter the weather!

I signed a lease in February which had a promotional rate of $99 per month. I also brought my own…read moreinsurance so I would not have to pay their crazy high price insurance rates and I declined use of the smart sensors which reduces the monthly charge. Two months into the lease period my monthly rate was doubled and they had been charging me for both insurance and the smart sensors. I can understand the mistakes and errors can occur but the worst part of this is ther is not anybody onsite (Scott) who says that they can help or provide a refund. Scott gave me the name of Ashley who supposedly could help but has kept telling me they are looking into my issues but no refund has been offered yet. To make matters worse the just increased my rate to over $300 6 months in to the lease. I would not recommend Storetropolis especially the Lenexa location. Bad value, awful service

I've never used Extra Space Storage before. If they're all like this location, sign me up! The…read morefacility is clean, organized, and extremely well-kept. They also have carts at multiple entrances which is very handy. The app is extremely convenient and user friendly. You can do everything from paying your rent to remote access to the building. And last but not least, the best part of this specific location is the owner/manger, Matthew! Matthew is not only knowledgeable but he has some of the best customer service I've ever seen. This guy truly cares about the quality of his units and helping his customers find the best storage solutions at the best rates. I'd rent anything from that guy in a heartbeat and I'll be recommending all my friends and family to this location!

I have used Wise Moving Company for my Uhaul rental needs for many years. I highly recommend…read more I've rented covered trailers from them several times in the last year and each time the process was easy using the Uhaul App. They had my reservation when I arrived. They had the equipment I reserved and it was always in good working condition. Checkout and checkin were easy and the staff was always friendly and helpful. I will continue to use them for my moving needs and highly recommend them.

I purchased a Groupon Featured Deal coupon for storage space at Wise Moving Company and U-Haul…read moreCenter in Lee's Summit, MO. The coupon stated the following "Choose Between Two Options *$11 for one month of storage (up to a $116.95 value) or *$39 for three months of storage (up to a $350.85 value). For both options, customers may choose between 10'x10', 10'x15' or 10'x25' units. I called the company to use my coupon for a 10'x25' storage unit. The manager told me that I could only get a 10'x10' storage unit as this was the only size available. I asked if I could get two of these at the same price as this would equal a 10'x20' size. The manager stated that I would have to purchase another Groupon coupon if I wanted more space or for me to contact Groupon for a refund. At this time the company has sold 50 of these coupons and is offering only the 10'x10 size unit. This is a classic example of what I consider to be a bait and switch offer. The store manager also stated that the Groupon sale webpage for this offer stated that these units were on a first come first serve basis. This is absolutely false as no such information was stated in the offer. I contacted Groupon and told them how this company had not fulfilled their promise in their ad and therefore I cancelled my order. Groupon looked at the ad placed by Wise Moving Company and U-Haul Center and agreed that the company indeed did not have any such information in the ad stating that this was a first come first serve basis. I received an e-mail from Groupon stating that my credit card would be credited for my purchase. The Groupon representive I spoke to also offered her apology for having been treated badly by this company. I will not be recommending Wise Moving Company as a company to patronize.

I've had a few pretty crappy experiences with storage places around KC so I'm honestly so happy to…read morehave finally found one that doesn't feel like they're trying to rob me. The prices feel reasonable, I feel safe here, and aside from some rough spots in the pavement, I don't have any complaints. Management has been exceptional. I especially love that I can text with someone. That little convenience alone has made my life easier. One side of the property has been repaved and looks great. Some of the other roads around the units are still a little rough, but I like this place enough that I'm perfectly happy just hoping they get around to fixing those when they can. It's a pretty minor complaint compared to everything they do right. What really makes this place stand out to me are all these little personal touches. The office area is decorated and actually feels welcoming, there are flowers around the property with cute decorative signs. It just feels like somebody genuinely cares about the place. I'm really happy I found them!

I35-435 self storage is always clean and looks well maintained. Katrina, the manager, is always…read morefriendly, helpful, and one can tell right away that she really enjoys her job. She is great to work with! I am glad I picked I35-435 Self Storage.

This place is infested with mice. I've only had the unit for 6 months and found mice droppings and…read moredamage all over. They will tell you there is nothing they can do about it. The storage fees have also increased every month with no notice. Do not store your things here

I have been a customer since right after they opened, and could not be happier. The facility is…read morenew, secure and the staff is great to work with! The prices are also very competitive with other storage locations in South Kansas City. If you need storage space, they are a great choice!

I rented a unit. The unit was not even with the ground, so she offered me another unit. I was…read morecharged for both units. I didn't notice for several months, and then complained. She realized what happened, but delayed giving me a refund. She kept saying that she had to get it approved with the owner, who was out of the country. When the owner got back, she never contacted me. I moved out, and I've put a claim in with my credit card company. If this fails, I will file a small claims.

Actually they have really big margaritas right now and you can have any. I don't eat there, because…read moreI'm balemic, I can't spell so I don't eat, if I do I will go to the bathroom stick my finger down my throat and puke everywhere. I can't help myself. After that I go drink more margaritas. I don't know anyone around here who sells meth so I drink now. That should be sufficient.

I am really happy to have found storage here. It was late in the day but they stayed open for me…read more The storage unit is clean and safe with strong locks, on-site management, and video surveillance. Stick with the winners here!

The "new" receptionist was very rude, annoying loud and condescending when I had questions about…read morestorage fees. It's too bad the former receptionist retired.

Very clean and secure with great access to my storage unit. Lots of selection on storage unit sizes…read moreand great prices!!

I'd give zero stars if an option. idk where to begin. this place has no heart. I got my card stolen…read moreand had to get a new card. keep in mind never been late. I emailed the lady in the office, email proof. I explained what happened. My reply? No proble, see you Tuesday for cash payment. Sunday I go to storage for a box I needed. No access to the gate I immediately called and got nobody. This lady is the world's biggest KAREN....... I go in with cash to make payment 30 minutes ago. When I ask about why she locked me out she KICKED ME OUT!!!!!!!!!!!!!!!! You all, do your homework. I have email proof of what she's done. For me, the law is black and white here. My agreement states I have until the 10th to make payment before being denie. This place doesn't care if your parents have died. All I have left of them is in there due to moving. I thought I found a safe place until I am settled. What a lie... For me, I attorney up. Do your homework and please dont use this place. Most people are paid bi weekly!!! For the lady in the office, YOU ARE A TRUE GEM. Bet your family and friends just adore you