As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!

Wonderful customer service! I need a unit in a few hours and they made it happen with ease. No…read morestress! Gary was extremely helpful.

I don't usually do this but I'm infuriated. First, I wasn't able to access my unit for several…read moreweeks without having a full panic attack from the WASP INFESTATION. When I did attempt to get my belongings on several occasions, I was met with a swarm of them. I stood in the parking lot visibly upset, defending myself with a broom as their employee watched from the back of the office while sitting in their vehicle. Now, as I have made my way to the back of the unit I find that my belongings have been INFESTED WITH MICE. And NO, I didn't bring them there with me. I am trying to remove my items so that I am not UPCHARGED yet another month in rent in less than 2 weeks. yay for moving mice and other pests into my clean new home. Thanks a lot Storage Mart. I would love a refund for the last month and 1/2 but seeing as their employees clearly sit and watch as their paying customers struggle with the cleanliness and safe access to the facilities, I don't expect they will handle anything of the sort. I will likely need to speak to someone who doesn't work at the facility so I am hopeful that someone from corporate reads the reviews. I have yet to assess the damage to my property. I'm in 203- you have my contact info. You'll definitely be hearing from me though it would be nice if you'd reach out! oh I'm here now and I found some lovely brown recluse spiders! That's JUST WHAT I WANTED!

I have to say that the team at Storage Mart (Jeff and Max) are wonderful! You wouldn't think you…read morecould rave about renting a storage unit, but these guys were so amazingly helpful and patient and ended up getting us the exact spaces we needed to help us stage for our move. We got a little complicated as we were trying to find the space that would work best, and they just rolled with it and got us what we needed. It could NOT have gone smoother or with any higher level of customer service! This may actually be the smoothest part of the whole process of selling and moving! Kudos to Jeff and Max for making the storage units the least of our worries! As to the facilities, we couldn't be happier. The large outdoor unit for the majority of our stuff is uniquely big enough, and perfect. The indoor climate controlled unit we got is easily accessible, clean, and modern. All within 10 minutes of our old house, so we can make lots of little trips as the packing is done. 5 stars!

All of my stuff got wet and molded. They denied claim on their required coverage plan. Read clause…read more33. Temperature is set by manager and they absolutely don't guarantee either humidity or climate control. All if their advertising is a lie when they add clauses to contract stating it isn't controlled. Ask manager Jeff at 1544th and Metcalf if anyone ever had their stiff mold or mildew in his facility. If he says no, he's a liar. I lost 4200 in furniture because this scumbag won't pay the electric bill required to provide a climate controlled facility. Use Stortropolis in Lenexa where they actually keep it climate controlled and have bigger bays. This deceitful corporation and its manager are pathetic wanna bes in storage industry.

Cheers to a new year and new storage unit!…read more From start to finish this StorageMart has been professional, easy to work with, and clean. I've only been here a handful of times but hope to be able to use this spot for a few years hassle free.

It pays to explore your options. We had a unit at Public Storage for years and never really…read morequestioned the monthly rent once we moved in, even though they continued to raise it about every 6 months. In just four short years the rent doubled to over $104 for a climate controlled 5x10 unit! Annoyed, I decided to check out the competition and found StorageMart. It was not only closer to my house, but cleaner, in a better area, safer with secured garage docks and carts for unloading, and best of all it's more reasonably priced at just $57 (close to the price I first paid 4 years ago at the other place) with the first month free! As an added bonus, Don, provided friendly and courteous service. He didn't just hand me a paper with gate codes, he walked me through it and showed me around. I would have been fine on my own, but the extra service was appreciated. If you think storage is storage, you're wrong! Don't become a complacent sucker just because you don't want to deal with moving your stuff. Places like Public Storage apparently take advantage of that and raise rates often within the same year, hoping you'll just go along with it. Do your homework and find out there's a better way to store your items. For now, that place is StorageMart, but don't think I won't be keeping them honest. Oh yeah, I'm watching you StorageMart. I've been to this dance before. To be continued...

I have been a customer here for a couple of years and I would highly recommend this facility. It's…read moreVERY clean (can't preface the cleanliness enough!) still feels brand new, is extremely safe and monitored well. Ray the manager sets the bar for the customer service that most businesses are lacking with the personalized service he gives. This company is very lucky to have him as a manager of this property. He will work his magic to find the best unit he can to meet your needs and budget. He and staff go above and beyond day and night to ensure customers are taken care of. Unlike another facility I used to use, as a woman, I feel very safe coming here at night by myself if the need arises. I will continue to lease space here as long as I need to. Thank you Ray!

From the owner: Nobody does climate controlled storage in Olathe, KS like StorageMart! Our facility's clean,…read morewell-lit, and secure with units in a variety of sizes. For added peace of mind, there's gated access and 24/7 video surveillance on-site. Ideal for home storage, business storage, or vehicle storage, you can find StorageMart self storage units in Olathe, KS on W 134th Pl. Renting long-term or short-term storage is easy with our convenient and flexible monthly leasing, plus no deposits required to get started. Our 24/7 customer support line is always available and friendly self storage experts are onsite during business hours to assist you. Rent your storage units near Olathe online today and save!

This is THE best place to store your RV. This is not just a place to store, but Steve, the owner…read morewill go out of his way to make sure if you are a novice RVer or not, to answer questions. All staff are very friendly and knowledgeable. I'm a very new owner of a Class A. Going on our first long trip and needed some help with checking air in the tires. Rolled the rig up and Steve had the correct pressure gage, helped me inflate all the low tires by bringing out a compressor and generator. Then checked my house batteries and they needed water and then helped me wash the entire RV along with getting all the black streaks off. Way beyond what is expected. Too bad there are not 6 stars to rate. I feel so much more prepared and there is comfort knowing I'm driving a safe RV. Thank you Steve!!!

We needed storage during a move and absolutely everyone we dealt with at The Storage Place was…read morefantastic! We started with one unit but found we needed another one as well and they bent over backwards to help us out! If we ever need a storage unit again, this is the first place we will call!