horrible!!! do not use this place unless you want you bill to triple in over 2 years. i started at…read more$80 and now it's $180 a month total rip off!

Trash, trash, trash. The people have so many scams and attempt to cheat at every turn. Beware,…read moreprices change monthly without notice

I have to say that the team at Storage Mart (Jeff and Max) are wonderful! You wouldn't think you…read morecould rave about renting a storage unit, but these guys were so amazingly helpful and patient and ended up getting us the exact spaces we needed to help us stage for our move. We got a little complicated as we were trying to find the space that would work best, and they just rolled with it and got us what we needed. It could NOT have gone smoother or with any higher level of customer service! This may actually be the smoothest part of the whole process of selling and moving! Kudos to Jeff and Max for making the storage units the least of our worries! As to the facilities, we couldn't be happier. The large outdoor unit for the majority of our stuff is uniquely big enough, and perfect. The indoor climate controlled unit we got is easily accessible, clean, and modern. All within 10 minutes of our old house, so we can make lots of little trips as the packing is done. 5 stars!

We called in a pinch late one night and spoke with Patrick who was incredibly helpful, kind and…read moreknowledgeable. He answered all of our questions and we were able to access our unit seamlessly the next morning. Huge shoutout to Patrick for his customer service! Thanks!

As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!

I have used Wise Moving Company for my Uhaul rental needs for many years. I highly recommend…read more I've rented covered trailers from them several times in the last year and each time the process was easy using the Uhaul App. They had my reservation when I arrived. They had the equipment I reserved and it was always in good working condition. Checkout and checkin were easy and the staff was always friendly and helpful. I will continue to use them for my moving needs and highly recommend them.

I purchased a Groupon Featured Deal coupon for storage space at Wise Moving Company and U-Haul…read moreCenter in Lee's Summit, MO. The coupon stated the following "Choose Between Two Options *$11 for one month of storage (up to a $116.95 value) or *$39 for three months of storage (up to a $350.85 value). For both options, customers may choose between 10'x10', 10'x15' or 10'x25' units. I called the company to use my coupon for a 10'x25' storage unit. The manager told me that I could only get a 10'x10' storage unit as this was the only size available. I asked if I could get two of these at the same price as this would equal a 10'x20' size. The manager stated that I would have to purchase another Groupon coupon if I wanted more space or for me to contact Groupon for a refund. At this time the company has sold 50 of these coupons and is offering only the 10'x10 size unit. This is a classic example of what I consider to be a bait and switch offer. The store manager also stated that the Groupon sale webpage for this offer stated that these units were on a first come first serve basis. This is absolutely false as no such information was stated in the offer. I contacted Groupon and told them how this company had not fulfilled their promise in their ad and therefore I cancelled my order. Groupon looked at the ad placed by Wise Moving Company and U-Haul Center and agreed that the company indeed did not have any such information in the ad stating that this was a first come first serve basis. I received an e-mail from Groupon stating that my credit card would be credited for my purchase. The Groupon representive I spoke to also offered her apology for having been treated badly by this company. I will not be recommending Wise Moving Company as a company to patronize.

I rent it every winter for my car and i love it! Everything is easier to manage it through the app.read more

I have had a unit here for less than a year. I've had nothing but issues trying to get a hold of…read morethe staff on site when it says the front office is open until six. I have never been able to find someone here during open office hours. I have lost my key and need to get into my unit, but I can never reach an actual person to come and let me in and exchange my lock. The automated telephone system will run you around in circles and it doesn't let you reach out to your property manager . I've never missed a payment and they are quick to charge you late fees, but their customer service needs a serious overhaul.

Stashed our stuff here after we moved back to G-town from the desert. Got a 10x15 on special for…read morethe first couple of months then it was $80/month. The access hours are reasonable and we had zero problems. The staff (June and Debbie) were always really helpful and the auto-pay option was a life saver while we were dealing with the post-move-changing-banks crap.

Right after I wrote my review, I received a letter to immediately vacate. Fine by me but I'll say…read moreagain, save yourself the headache.

I signed a lease in February which had a promotional rate of $99 per month. I also brought my own…read moreinsurance so I would not have to pay their crazy high price insurance rates and I declined use of the smart sensors which reduces the monthly charge. Two months into the lease period my monthly rate was doubled and they had been charging me for both insurance and the smart sensors. I can understand the mistakes and errors can occur but the worst part of this is ther is not anybody onsite (Scott) who says that they can help or provide a refund. Scott gave me the name of Ashley who supposedly could help but has kept telling me they are looking into my issues but no refund has been offered yet. To make matters worse the just increased my rate to over $300 6 months in to the lease. I would not recommend Storetropolis especially the Lenexa location. Bad value, awful service

I remember when we moved into our current house, back in 2013, thinking, "This house is HUGE! We…read moreshould never need any more space than this has!" ...ohhhh boy, was I wrong. With two growing kids, we come to 2022 OVERFLOWING with...stuff. Although we try to have a couple large spring-clean-donation-purges every year, it still seems we find ourselves needing for more space and storage. Enter...StorTropolis! This is my very first experience with a self storage business, but so far, it has been outstanding! Our key criteria for selecting a space were location, cost, size of space, climate control, and ease of access. This location of StorTropolis had it all! Signing up was extremely easy and quick! They offer month-to-month pricing options (love the flexibility!), and we got a great storage bay that has super easy access! They have large dollies on site for you to use, which is really handy in not having to truck around your own each time you arrive! Maybe my favorite thing is that they have a large, interior loading/unloading dock that you can pull into so that you can use your space any day - no matter the weather!

I've had a few pretty crappy experiences with storage places around KC so I'm honestly so happy to…read morehave finally found one that doesn't feel like they're trying to rob me. The prices feel reasonable, I feel safe here, and aside from some rough spots in the pavement, I don't have any complaints. Management has been exceptional. I especially love that I can text with someone. That little convenience alone has made my life easier. One side of the property has been repaved and looks great. Some of the other roads around the units are still a little rough, but I like this place enough that I'm perfectly happy just hoping they get around to fixing those when they can. It's a pretty minor complaint compared to everything they do right. What really makes this place stand out to me are all these little personal touches. The office area is decorated and actually feels welcoming, there are flowers around the property with cute decorative signs. It just feels like somebody genuinely cares about the place. I'm really happy I found them!

I35-435 self storage is always clean and looks well maintained. Katrina, the manager, is always…read morefriendly, helpful, and one can tell right away that she really enjoys her job. She is great to work with! I am glad I picked I35-435 Self Storage.