I came in with my boyfriend who was specifically looking for gas based airsoft guns. Their…read moreselection for that category was a little limited but honestly it did not matter because Brian completely made the experience. From the start he was super approachable easy to talk to and very non judgmental which I really appreciated especially since I personally know nothing about airsoft guns. Brian took the time to walk us through the models my boyfriend was interested in and even checked which other stores had certain ones in stock when his own store did not. There was zero pressure to buy something that was not the right fit. He explained how different pistols and revolvers work including loading unloading and general handling in a way that was clear and not overwhelming. I never felt talked down to or brushed off even though I was very clearly not the knowledgeable one in the room. Overall Brian was just genuinely helpful and patient and made what could have been an intimidating experience feel easy and comfortable.

Field Experience Review - September 28,2025…read more On September 28, I visited the field and brought along seven friends. For majority of us, it was our first time, and overall, we had an amazing experience, some more than others. One of the referees stood out in particular -- the skater with blonde hair and a great vibe. He clearly loves his job and is extremely knowledgeable about guns and gear. He was very engaged with every player, explaining game modes thoroughly and making sure we were enjoying ourselves. His professionalism and enthusiasm set the tone for the day. Later, a different referee rotated in. I didn't catch his name, but he was a darker-skinned male. Compared to the first referee, he seemed less enthusiastic. At one point, one of my friends was denied entry because he wasn't wearing gloves. After being scanned in, he quickly went back to grab his gloves, but when he returned, the gate had already been locked. He asked another staff member at the chrono station for help, who radioed the referee in the field. The response over the radio was dismissive and unprofessional ("F*** him, he can wait after"), and the game proceeded without allowing my friend back in. This situation left my friend upset, but thankfully, the front receptionist -- the gentleman with the mustache -- handled the matter professionally and apologized on behalf of the staff. We also visited the store and had questions about certain items. When we compared prices with Evike's website, we noticed discrepancies. When we asked about price matching, the staff told us, "We don't price match." This was disappointing, as it seemed unusual for Evike not to match its own website. Ultimately, we decided not to purchase in-store and instead ordered online. On a more positive note, we ordered food during our visit and were very impressed. The service and food were excellent -- the woman behind the bar was incredibly helpful and friendly. I ordered chicken tenders and fries, and both the portion size and taste exceeded expectations. Definitely a highlight of the day. At the end of the day, we noticed an issue with our barcodes: half of our group still had time left while the other half did not. Once again, the receptionist with the mustache stepped in and extended our time so we could finish together as a group. This was a small but very meaningful gesture, and we greatly appreciated his kindness and professionalism. Overall Ratings: * Field: 8/10 * Store: 6/10 * Restaurant: 9/10

10/10 indoor field, friendly staff, FPS of 400 or below allowed, owner is a chill guy and the…read moremanager is dope too. If you play indoor but aren't used to dark fields I recommend buying a flashlight, this map forces you to stay fluid, very little spots to stay still Only "con"- they do not allow you to use propane if you use it on gbbs, you will be asked kindly to buy green gas nextdoor (reasoning: could set off firealarm)

Excellent setup for CQB, very big and easy to get lost but had a great time! Refs are cool, the bar…read moreis awesome! Will def be returning soon

RPS airsoft seems like a very honest business. I brought in my old airsoft rifle, circa 2007, and…read moreinquired about getting it back up and running; the owner was very knowledgeable and helpful, and he wasn't pushy at all. Check this place out for your airsoft needs.

Helped me fix my gun on the spot during the game, thought I would have to buy a new one but they…read moresaved me

These guys are masters of their craft I've had many expensive Scopes that don't even do half as…read morewell as the scope that I have now I had an issue with the illumination which even Disney world has complaints, they took care of it just like that no questions to ask while there was a few questions. Lol Bottom line top notch I will not buy a site from anyone else ever again other than through aim sports.

I was called about a job and the hiring manager told me he would call and I would interview on a…read morecertain day so I paid for a sitter and waited for his call that never came. The company has good products but lacks in good management that will follow through.

I had a great customer service experience. Joe assisted me entirely over the phone, so I didn't…read moreneed to go in person. I simply showed him the item I wanted, and we completed the entire purchase over the phone. He even arranged for same-day delivery after I made the purchase. These guys are legitimate, professional, and very helpful. I highly recommend them.

Great service "Joe & staff" was so helpful making my Ebike adventure…read moreSimple , affordable & exciting.. I would recommend any of my friends to Bike Revolution's "Great Customer Service"....

I came in there the other day to look for lanterns because my power was out . I was not greeted…read morewhen i walked in there ..There was a guy at the counter and i had asked him where the lanterns were. His response " I'm not clocked in yet so i can't help you.." umm what ???? that's not how you reply to a customer .Horrible customer service! if you are on the floor i think you should help a customer no matter what . i did get help from another young gentleman but first guy was SO RUDE!

I was able to go here today and I had 2 pairs of shoes on sale as usual to find. Usually when I…read moreshop here, I always find one but not the other just because they sell out quick on the sales. I showed up to get a Grey Combo pair of LA Gear Rambler Men's Running Shoes and black Denali Aletian men's outdoor shoes. Lo and behold... they had both! My prices were both on the online add as I paid $21.99 and $19.00 respectively for a total of $40.99 plus tax $3.18, grand total $44.17. Instead of $29.99 and $25.99, total $55.98 plus tax (almost $60 grand total). So I saved about $16!!! Thank you Big 5! I scored today!!! I love going to this store for my sporting and footwear needs as I used to be a Big 5 Employee over 30 years ago . By the way, PROPS to the shoehelper guy and the cashier lady Cara! Both great customer service!!! Highly recommend!

10/20/24 Hubby's looking for "flippers"/fins for swimming…read more Nope, staff said those are only available during summer time. So we're @$$ed out hahaha. This was a quick trip. This Big 5 is located in a plaza next to Dollar Tree & a Thai restaurant, across the street from Juan Pollo. Smallish free parking lot. Onto the next sporting goods store

I came here to pick up some waterproof boots with all the rain that we've been hit with. Big 5…read moreprovides merchandise for low to mid price points, but brand variation leaves a lot to be desired The gentleman working the footwear section was really helpful with me and another shopper who was coming in from out of town also looking for footwear to deal with inclement weather. So far, the boots have held up quite nicely even when walking into some deep puddles. They've kept my feet dry which is pretty awesome. The premise itself feels dated even though it's not run down. Merchandise also feels densely packed, but then again, it's probably always been like this ever since I was a kid. Come in. Get what you need. And leave with low expectations.

Great service place was well stocked saw things there that I had not seen since war had tons of…read moreservice items great place

Location is very easy to find, you cant miss this store. Plenty of parking out front and I LOVE…read morethis store! I always walk away with purchasing something even though i dont need anything. They have everything you need for the outdoors and for any military/tactical gear. They also have MREs to purchase. They are super friendly and i believe they have decent prices on their merchandise. I came in looking for "camping" chairs and hoping I can test them out. I found what I was looking for and a small portable lantern/flashlight. My husband went there for some shorts and pants. I always recommend this store to others who are looking for outdoor gear.

I came here to exchange a tent that I purchased a week ago. I was finally able to set it up and the…read morestrings were all damaged. I told the lady at the register and she looked at me like I did it. She then proceeded to open the box and sure enough, the strings were damaged. I told her I purchased the tent a week ago and I was able to find some time to set it up when I noticed it was damaged. She then rudely told me that their equipment should be new and it's not possible for it to be damaged. I argued with her and told her that I thought it was brand new but i guess it wasn't. It was in it's original packaging.. Finally, she accepted it as an exchange and told me to grab another one. She said if it happens again, I'm going to have to take it up with the manufacturer... Really?? It's not my fault it was broken.. I then grabbed a "new" one and she asked if I'd like to check it before checking out. I said okay, I checked over the sticks and it looks fine. I told her what about the tent, what if there is a hole. She told me I can open it up in the store but there was no room to do that.. so I told her that I'll just set it up today at home and if it's not good I'll bring it back. She then proceeded to do the exchange then told me it was going to be $17.99.. wait.. I'm exchanging.. why do I need to pay. She said initially it was purchased with a coupon.. I said okay... So use the same coupon.. she then said she didn't have a coupon, so she made me look for the same coupon.. I found one on their website and luckily it worked and covered the $17.99.. I got out of there and was pretty upset. What was supposed to be an easy exchange turned into an argument and her accusing me of damaging their product... Not coming back to this store..

This Big 5 is in the "central court" shopping center on…read more central and Philadelphia. I needed some warm weather clothes for my daughters for our upcoming trip to the local mountains. I found a coupon for here on retail me not for $10 off $60. That was enough for me to go and look for what they had. I did find suspender snow pants and boots for my 5 year old daughter. With the coupon the pants came to $24.99, not the best but not bad! Didn't see any boots for my 2 year old baby though unfortunately. I certainly do think they could have greeted me when I walked in, manager looked right past me. Also 2 cashiers were working and no one was paying attention as I waited in line. Had to just walk up myself. Not greeted at all he just began scanning. The coworkers were talking amongst themselves about the schedule or what they're going to do this weekend or something? Glad I found what I needed though so my girl won't freeze when we go to the snow.

We went to Big 5 Sporting Goods to buy a pair of sneakers and found such great prices so we bought…read morethree pairs. As soon as we walked in we were greeted by the cashier. When we were in the shoe department we were helped immediately. Best shopping experience we have ever had shopping for shoes. Staff was friendly and sales floor was clean and fully stocked.

My first time at this location of Big 5 Sporting Goods. I was going to exchange my merchandise…read more They have a lot of selections that I couldn't find in Rowland Heights or Alhambra. The store was also clean and neat inside. Even though I couldn't find my size for exchange, the lady at the cashier's was very helpful and friendly. She offered to help me look for other Big 5 locations that have the size and style that I was looking for. Great customer service.