10/20/24 Hubby's looking for "flippers"/fins for swimming Nope, staff said those are only available during summer time. So we're @$$ed out hahaha. This was a quick trip. This Big 5 is located in a plaza next to Dollar Tree & a Thai restaurant, across the street from Juan Pollo. Smallish free parking lot. Onto the next sporting goods store read more

Big 5 Sporting Goods - 10/20/24 All the pants Ive seen are tapered down, no straight legs - Sporting Goods Near Me - Pomona, California

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I came here to pick up some waterproof boots with all the rain that we've been hit with. Big 5 provides merchandise for low to mid price points, but brand variation leaves a lot to be desired The gentleman working the footwear section was really helpful with me and another shopper who was coming in from out of town also looking for footwear to deal with inclement weather. So far, the boots have held up quite nicely even when walking into some deep puddles. They've kept my feet dry which is pretty awesome. The premise itself feels dated even though it's not run down. Merchandise also feels densely packed, but then again, it's probably always been like this ever since I was a kid. Come in. Get what you need. And leave with low expectations. read more

Soon as I walked in, girl at the front had major attitude. Co worker tried to make excuses and said she has the flu. First of all why is she at work but irregardless, her bad attitude made us leave and go to the one in San Dimas. I asked her for help in the show dept and she just looked at me not saying a word. Rude and lazy. It's so sad that managers can't find good people that wants to work and appreciates being employed. If big 5 is monitoring this, it happened today June 1, 2025 at 5pm. She was the only female working today. read more

I call for item and I give Him the SKU # , this guy got me in hold for over 25 minutes,, I went to the store and showed the manager that I still in hold and ask for the guy, guy left with out checking for the item,, tha was a lady there that she confirmed with the manager who was and that he check on the computer but never went to check for stock item ,, manager went to the back and come back with the item,, I ask him for the guy who still had me in hold and manager said that the guy already left,,, ‍‍‍‍,, I know the manager for long and I know for sure that he didn't know what kind of lazy worker he had,, read more

The assistant manager is so rude. I went in to exchange my daughter's softball helmet. I didn't have a receipt because my husband forgot to give it to me. The assistant manager seemed so annoyed that she had to do an exchange. I ended up leaving because of her bad customer service. The cashier that was there was really nice though. My experience would've been a lot different if the cashier would've been able to to help me. read more

Mrs Karina was very welcoming and helpful. She greeted and a kid when we walked in. Assisted us in the item we were looking for and checked us out in a timely matter ... thank you Karina! read more

Horrible! Been waiting for 20 minutes when they were suppose to open at 930. They let in their workers but still locked the door. They also had people waiting and then they left because they refuse to open the door. Looks like they were still stocking things. Don't go here. read more

They even sell fishing licenses here. It made it easy to pick up gear for the kids. Great deals

Came here for a pair of Saucony running shoes. This place is usually my go to place for affordable Saucony. Best to check ads first to see what they have and if they are on sale. Was so happy to see a pair that's not all bright and flashy, on sale and when you sign up for their email list, got 10% off at checkout today! Been going through my exercise shoes quickly during this pandemic. This Big 5 appears well stocked. read more

Big 5 Sporting Goods - Saucony grid escape TR5 - Sporting Goods Near Me - Pomona, California

An awesome local sporting goods store. They always have everything I need for my kids/self and at reasonable prices. Not the cheapest prices you'll find, but reliable and convenient. The staff is very friendly and I always see them working hard and multitasking. When asking for help or checking out, guaranteed to see a happy employee ready to take care of you. My go to sporting goods store. read more

I went in looking to shop around for a folding knife. The lady behind the counter was on the phone and had cardboard on the display counter, mostly blocky my view of the knives. I said nothing and just crouched down to shop... she proceeds to continue to move the cardboard to further block my view... I go for a walk around the store and come back to see that most of the counter had been cleared! So I shop around. And this tiny, sad, angry little gnome of a woman proceeds to huff and puff and roll her eyes and slam the cardboard from the counter to the floor.... Wtf? I'm sorry if my quiet shopping is bothering you. You fucking troll. So I went to M&I Surplus and they were super helpful and were SO EAGER to show me their merchandise. Got a nice folding buck knife and had a nice experience over all. My interaction (or lack there of) today solidified why that place is always empty. Big 5? ... more like smol 1. read more

Since my husband visits this store often For last 10 years. I decided to go and see what they Sell for women Very very disappointed. Not many shoes or clothing for women They gear to men. Very clear once you are inside I asked why so little. Because online lots of choices They didn't have answer Sad. Not returning read more

This is a good store, it's just unfortunate it happens to be located in a bad neighborhood. Since the 1970's Big 5 has been my go to favorite sporting good store and I have spent countless $ at Big 5. Particularly the Pasadena location on Colorado Blvd. at Rosemead. Been here to the Pomona Big 5 several times and have purchased many things here as well (shoes, camping stuff, clothes, etc..). Quality customer service has always been lacking (understaffed), but they have a good selection of merchandise and Big 5 prices have always been reasonable. The neighborhood of this Pomona store is the biggest problem. Is a breeding ground for thugs, homeless, vagrants, derelicts, tweakers, hoodlums, beggars, troublemaker types hanging/loitering in this area. Actually... the entire stretch of Foothill between Garey Ave and Town Ave. is terrible and needs to be seriously cleaned up from all the riff raff. A dollar store directly next door to the Big 5 doesn't exactly improve the quality of the neighborhood either. Please patronize Big 5 but for personal safety, I suggest you only go here in the daytime and always be aware of your surroundings and also make sure you lock your car doors. My photos below: read more

Big 5 Sporting Goods - November 14, 2018 - Sporting Goods Near Me - Pomona, California

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The area is a little ghetto but I needed some weight plates. Called several Big 5 stores and this one was supposed to have about 6-7 pieces left. I actually needed 3 but what they didn't mention over the phone was that you are limited to 1 set (2 pieces). Bummer. read more

It just took me 15 mins to ring one shirt!!!!! 4 staff there and no one can help or greet us. I should've gone to Dick's. Much better customer service. read more

The Good: They have what you're looking for. Fully stocked and have all brand names and products. The Bad: Understaffed. The ones that work there are kind enough but still it's hard to find help. The Ugly: The prices on everything YIKES! Sales bring them down to normal. The Summary: If money is no object and you've never heard of the Internet (which begs the question How did you arrive to this review?... But I digress!) and you need your sporting goods fix NOW. Then this is the place for you! read more

Big 5 Sporting Goods - This place has been here for a while don't know why it didn't show up on Yelp! - Sporting Goods Near Me - Pomona, California

Can't give this store anything above two stars. The young man with black hair that works here is a bit of a jerk. He pretends to be helpful but when you ask him a question he's rude and snooty. He made two tactless comments to me and my wifey. They wouldnt let us use the restroom so we had to go pee on the big five sign out front. Not much we could do there other than desecrate their property. The only thing this store has going for it was the older lady who seems to be a manager. She at least is helpful and has a sense of humor. Not a bad lady at all! read more

I feel lucky to have this Big 5 so close to home. Bought my Rollerblades and protective pads about two months ago. Got useful help from one of their employees. On Black Friday I got great deals on two of their children's rollerblade kits. Felt that on both occasions I got superior service and great sales prices. read more

I went in for a weight bench the advertised and they didn't have the bench, any barbells or free weights. In fact none of the stores have them. If you can't supply the product, don't put it on sale and advertise them. read more

Great customer service! Walked in 5 minutes before closing and was asked if I was looking for something in particular. Which I was. The manager helped me find exactly what I was looking for! Alejandra at the register was very helpful. Great customer service even though I was that customer walking in right before closing and I greatly appreciate it. Thank you big 5 pomona for always being great! read more

In a store slammed with customers 15 min before closing, the last experience I expected was helpfulness and kindness from an employee. I expected a heavy wait time and eye rolls and grumbles from employees who just wanted to get home. Instead, I was met with an employee names "Angel" who seemed to share in my enthusiasm for finding exactly what I needed. He humbly admitted where he was unsure, but enthusiastically put an effort into finding exactly what I needed. Angel was sincere and helpful and he followed up with me before I checked out. He was BUSY, but I witnessed him giving equal care and attention to all of the customers. He was a refreshing employee to come across. I am so thankful for him. Thanks, Angel! For helping me find a helmet and cleats for my little softball player. read more

Terrible. Terrible. Terrible. Arrived an hour before closing and attendant refused to let me take the FSC exam. He said it was "too late," because it really takes two minutes (thirty question test) to answer each question. Was told that I could come back the following day but there wasn't a guarantee I'd be able to take the exam because "people making purchases are priority." This is a great way to say "we have no regard for customers and only want their money." read more

So im in a hurry and needed a pool stick. Great selection. With my uber waiting out side, devin, comes from the back to ring my purchase up and get me out fast. Great customer service devin. Keep it up guys. read more

Got the email ad with coupon code. Compared prices online for the same item and Big5 was cheaper. Went for a sleeping bag I wanted and got a good deal on it. Speedy service as well! read more

I made a purchase today at the Pomona store The sales clerk was very helpful. It wasn't until my husband and I got home did he notice that Big 5 overcharge me. The watershoes I bought is marked $24.99 on the tag and is on sale for $19.99 in this weeks flier but the receipt shows I was charged $29.99. I will be back tomorrow. read more

Came here looking for camping gear and hiking shoes, Derrik was a great help, went above and beyond and found exactly what we needed!

Today, I made a purchase. The salespeople (all 4) are rude. Maybe prejudice or they just lack sales skills. No hello, no can I help you find something & not even a thank you. I will not be returning! Too many nice sports stores where I can spend my money & be treated nicely. Manager (s) make sure your salespeople are well trained in providing adequate customer service in the community they work. Otherwise, your business will not be successful! read more

I've had good luck at this store. The people are sharp, knowledgeable and helpful. The Manager has been very helpful advising me about coupons which I have been able to download on my I-phone in order to get good deals. They have been good about locating sales items in other stores when they were sold out (slippers and shoes, as well as ammunition). At my age, I don't go camping anymore, but I find this store well stocked with other useful items, and the staff helpful and very friendly. Their attention to detail and the effort they make to have a well stocked, clean and well ordered store make it a pleasant experience to shop there. More often than not, they have good prices. They are the place to go for every day working footware. It is worth a visit. read more

Really good service. My kid needed snow pants and it was late in the season. I called this store just to make sure they still had them available. Without me asking, the staff went to make sure they had the size I needed and put the pants aside for me. read more

Came here with my bf for their black Friday sale. I got an adorable pair of moccasins-type shoes and a knit pair of slippers as a gift for my mom-in-law. After wearing my moccasins for a few hours, I realized they were going to break in and fit a little too big, they were already starting to flip/flop off my heels. I decided to exchange them, along with the knit slippers because I decided to get her the moccasins as well. They didn't have our sizes at this location, but the gentleman at the register was kind enough to look in the system for the nearest location that did have our sizes. The manager was also behind the counter, and I asked her if I would have a problem exchanging the shoes because when I bought them on black Friday, the system was down and they had to write out manual receipts. She was very knowledgeable and assured me it wouldn't be a problem. Both employees were very nice and helpful and made this whole experience a breeze. When I went to the other location for the exchange, the cashier there was also very nice. I really wish I would've gotten their names because they were all very helpful and pleasant. read more