1. 495 Movers

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Rockville, MD

495 Movers

3.9 (207 reviews)
Closed • 9:00 am - 6:00 pm

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Services - 495 Movers

In-state moving

International moving

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Reviews With Photos

Yeah bitch! Who ever reads this wants dick
Melissa E.

A mover left my family a message "YEAH BITCH! Whoever reads this wants some Dick!" on my kids' play room sign. I found this EXTREMELY DISRESPECTFUL coming from a "professional" mover who we trusted to pack and move all of our belongings. Makes me wonder if everything is in the boxes because we foolishly did not check their truck. They wrote this message in Spanish thinking we wouldn't be able to read it and left it propped up on the kitchen island. The other movers from 495 had to walk by him while he did this (anyone who has done a letter board knows it's a process to find and twist off each letter). Other movers had to read the sign and didn't do anything about it, after we treated them with respect and fed and tipped them well. The mover removed the letters that had my each of my children's names and a phrase about their new play room and added this vulgar message in its place. The plan was for our three kids to discover their sign when they entered the play room after thinking they had made a video tour for my clients. We do this sometimes since I'm a realtor and work with tons of families. I'd set up a beautiful playroom upstairs and had friends and family waiting to see this video of their surprised faces. Imagine my shock to find they'd done this and ruined the surprise moments before we took the kids to their new home. I'm still PISSED!! DO NOT use this company, especially if you have children around. See the sign in Spanish attached to this review. The manager apologized and took days of back and forth before VERY RELUCTANTLY giving us a discount for our trouble.

Alex S.

Let me start by saying that my movers and packers were very nice and did a good enough job. However, there are many things that are leading me to write this review. First, they severely damaged my two neighbors's property. One neighbor's front yard was run over by their truck, killing their foliage and mutilating their lawn. My other neighbor's fence was destroyed by their truck. Multiple posts were broken, the rail bent over, completely destroyed. My neighbors both provided quotes to the company and now the company won't reimburse them. This process has been totally time consuming and frustrating for everyone involved. Kira won't just take the quotes that are provided and they tried to send a "handyman" out to repair the things without the consent of my neighbors. They called me to tell me that they were on their way as if I'm supposed to be the one to get my neighbors' consent to have some random person on their property. Not only that, this is an issue I have that I haven't even been able to address with them given that the above issues have been so prominent: I was quoted for an 8 hour job based on everything in my apartment. Somehow, after selling half of my furniture and even hearing the movers comment that there wasn't "a lot" in my house, they still somehow managed to take the full 8 hours. It became very apparent to me that they were slow walking the job and not unloading the truck at a rate that would have allowed them to finish early. It took them 4 hours to pack and somehow the same 4 hours to unload. I'm not even getting into it with these people about the minor damage that happened to my items given the fact that they can't even pay for the major damage they caused to other people's property. Keep in mind, I paid extra $180 for insurance that should have covered UP TO $10,000 WORTH OF DAMAGE. And yet they won't pay the $1,000 for the fence and $40 for the landscaping. What's the point of reaching out about their staff obviously taking all of the time quoted and for banging up my furniture if they won't take responsibility for the much more obvious damage that they incurred.

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6 months ago

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Nate S.

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3 years ago

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6 months ago

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7 months ago

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2 years ago

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6 months ago

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6 years ago

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2 years ago

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2 years ago

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5 years ago

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1 year ago

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5 years ago

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2 years ago

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3 years ago

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1 year ago

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5 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

Outstanding moving team. Office staff has been upgraded & very customer centric. I have used 495 movers two times & will do so again.

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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4 years ago

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5 years ago

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2 years ago

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5 years ago

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4 years ago

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2 years ago

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3 years ago

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8 years ago

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4 years ago

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4 years ago

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4 years ago

Fantastic job. Reliable, professional, fast, and made sure to give me the lowest price of any competitors.

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4 years ago

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3 years ago

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Page 1 of 6

495 Movers Reviews in Other Languages

Ask the Community - 495 Movers

Review Highlights - 495 Movers

“. The crew was extremely careful and respectful of our property”

Mentioned in 4 reviews

Read more highlights

Honest Hands Moving & Storage

Honest Hands Moving & Storage

(13 reviews)

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

Had a bunch of stuff sitting in storage for years and finally decided to deal with it--some was…read moregoing to a new storage unit, some back home. Honest Hands was amazing from the start. They got back to me super fast, gave a great quote, and were really easy to work with. The move had a couple stops and a lot of moving parts, but they handled it all like pros. Super friendly, super efficient, and just made the whole thing way less stressful. Highly recommend if you need movers who actually care and get the job done right.

CubeSmart Self Storage

CubeSmart Self Storage

(10 reviews)

From the second I walked in, till the moment I left the office to go throw a few things in the new…read morestorage unit I just purchased - Adam and his coworker Bob were friendly as can be. I came in inquiring about a storage unit for work and their prices and available units. Well, to be honest - I went into the office and asked "Hey, I want to see if you have any units that are close to an elevator." Cause I know me, the longer I have to huff it from the elevator in the building... the less I'll go there. They were super up front and luckily had a unit that was pretty darn close to the elevator. Adam was eager to take me on a tour of the facility. He took me on the longer more scenic route to show me how the gate worked when he really could have just easily walked me through the building directly to the unit. But he definitely was customer service oriented. I ended up purchasing the unit, and he joked as we went through the leasing process and was very amiable. Joked in a good way... was like punny. Through filling out the paperwork he found out that I worked at Yelp. I mean... I was using the storage unit for business so it was natural for him to ask what sort of business I was in and everything. But I said "event planning" until he actually asked me up front what company I worked for toward the end of the whole process. Ohhh he says "That probably explains the Yelp email address" *Bingo! In any event, we got to the end of the transaction and he was like "I know this is unlikely, but please leave us a review on Google" And I was like "I'm gonna be completely honest with you here. I'm not gonna leave a review on Google for you. But! I do work for Yelp and I'm pretty sure I can leave a review there" It was a funny little interaction. I'm sure he's directed by management to ask for reviews from everyone. Bold sir to ask me hahaha Bold! Like A1 steak sauce bold. On Yelp, we discourage businesses to ask for reviews. It may sound counterintuitive, but we 100 percent have our reasoning. Read more here: https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US Anyways, looking forward to filling the unit up. Also, there is a deal if you pay for the full year which I will be taking advantage of very soon. If you pay month to month- your rate may increase after 6 months. However, if you pay for the whole year, you can lock in your starting rate for the year- AND you can get the 13th month for free. It's a pretty darn good deal that they don't advertise. Not sure why. Anywho, great experience!

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

495 Movers - movers - Updated November 2026

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