If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.

They have been our company for over 29 years. Always polite…read moreand helpful. They have seen our system through upgrades.

It has been a few years, but since nobody else has reviewed this company and it seems to have the…read moresame owner I'll write down why I didn't (and won't) contract with them again. The alarm system I had from Chicago Fire & Burglar needed an update. The dialer needed reprogramming. CF&B informed me that they could not reprogram it---too old, and they didn't have the equipment any more---but offered to sell an updated system. I was not entirely believing of their claim that they had thrown out the reprogrammer for a system they themselves had sold only ten years earlier. Don't they plan to support their systems? A little web searching, using the model number off the equipment itself, revealed that indeed it was not hard to find companies willing to reprogram it. Nevertheless, the proposed new system offered goodies that the old one didn't have. The system manufacturer had created a platform for home monitoring and automation in addition to alarm monitoring. And the motion detectors in my old system caused too many false alarms. I decided to ask for a quote. CF&B was not willing to provide a useful quote. They quoted a price, but they refused to tell me what they were quoting. For example, a little reading persuaded me that some of the new manufacturer's motion detectors were much more stable than others, but the salesperson would not tell me which model they proposed to install. He kept saying things like it was a top of the line system. I was unwilling to buy the new system without that quite fundamental spec. Another problem concerned attaching home automation devices. The system had several password numbers. There was one for configuring home automation devices. (There was another for configuring how it contacted the alarm monitoring company, the point being, these alarm companies don't want you to buy their hardware and switch the supervision to somebody else.) I stipulated that I needed the password for configuring home automation. The salesperson flatly refused. CF&B would only sell me a system that was totally locked down, if I wanted to attach non-alarm monitors they had to be bought from and installed by CF&B. At first the salesperson told me what I wanted wasn't even possible. However the instant I told him the page number and paragraph from the manual he "remembered." A quick call to other alarm companies revealed others did not have this restriction. I had been paying monitoring 3 months at a time in advance, and without reprogramming my current system or installing a new one monitoring stopped in the middle of that period. I had already paid for supervision, Chicago Fire & Burglar Alarm company was in theory responsible for supervision, but fire and burglar alarm monitoring just stopped. The owner of the company did not take my calls. It is a small office, the owner plus a few others, and I had dealt with him amicably a few times over the years. But the salesperson had been quite contentious, and my calls to the owner never got past the secretary and were not returned. So that is why I don't recommend Chicago Fire & Burglar. Up until that point, I had had little trouble.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

Just stopped in to get a key laser cut. It was a quick and pleasant process. Jeff took care of my…read morekey quickly and made sure it worked as needed.

They changed appointment several times. 3 different persons were contacting me and they didn't…read morehonor the price they agreed on. It was bit frustrating and finally after few attempts had to cancel it.

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.

This place is amazing. I contacted him and got a quick reply. Very professional and even though I…read moream slightly out of the range according to Yelp, he said it was no issues He came over the next day (techinically it was half a day since he was talking me during the late evening). Gave me a quick and honest estimate and talked about different options and what he would do. Then that was it. No pressure or anything to go with his service Installation was simple. I got a quote and my installation date was quick to follow. Showed up during the time he would and off to work they went. Very professional and very quality work... can't even tell they installed anything since it looks like it was built it while it was being built Overall, great service, great communication and no issues. Would recommend to anyone and I am sure to use his service in the future

I called Corsiga looking to have a TV mounted and was very pleased with the outcome. Bobby replied…read moreto my message on the same day and was able to provide the mount and get my installation scheduled in less than a week. He was professional and efficient during the install, while he kept me informed of options. The price was fair and I would definitely use Corsiga again in the future.