They provided outstanding service and exceptional results. The blinds were installed seamlessly and…read moreare beautiful. The pricing was very competitive as well. Fantastic product and service. I highly recommend.

Great communication with Ephraim. They manufactured and installed my blinds very quickly which was…read moreappreciated. I highly recommend them.

Mike and his team installed a camera system at my store years ago. And to this day still works like…read morethe day installed. Support by SAE is called Ingrid in the office which provides also welcoming & fast service. Thanks again...

They couldn't be more accommodating. We've been using them for years. A family owned company, the…read moreson has inherited his dad's excellence in customer service and responsiveness. They are honest, practical, and incredibly easy to deal with --- you get right to the people you want, instead of the more "corporate" companies where you're put on hold, have to leave messages, etc. Any time of day or night they are there for you with a smile.

Don't use unless you are very comfortable overseeing the project from an engineering perspective…read moreand you don't mind be lied to and yelled at (more on that at the end). I hired EES after getting quotes from 3 different firms. Cost wise they were on the higher end but they seemed to have the knowledge and expertise to get it done correctly the first time (I was wrong). I have learned don't go cheap specially on things like this. And at a quoted price of $35K just for the gate excluding the concrete and brick work it certainly wasn't cheap. And the final price ended up at over $40K. Now the price differential was over changes to the project that they didn't for see. Specifically that the gate they spec'd didn't follow the contours of the road. If we didn't pay the extra we would have been left with a gate that had an opening on the left side of almost 9" which our pup would have easily been able to get under (the reason for the gate in the first place). So be careful as they are not detail oriented and you could end up with a much higher price then quoted. But the biggest issue was over fabrication and installation of the metal piers which hold the gate. The process was mason pours foundation with J bolts using a pattern. Location of the pattern they said doesn't matter. As they will then measure for the metal piers after. Well they measured incorrectly and put the bolt holes in the wrong location. Without consultation from me the solution the they came up with was to torch out the holes so they would fit. Further they installed one of the pillars on a visible angle. But the biggest issue is they torched the holes larger then the washers they put in place. See photos. None of the washers had full coverage and the outside ones that bear the vertical load had almost no coverage. Doesn't take an engineer to know that this a major issue. Once a heavy 12' gate is attached and the load is now pulling in all likelihood the gate would have sagged at best. I brought this to their attention once I noticed, and they agreed it was an issue and said they would be by on Monday to fix. Mason was due on Monday AM so I said it needs to be fixed earlier. With no word I fixed it myself. They then inspected my work and had no issues. I said I would appreciate some form of a discount as if this wasn't found by me, the mason would have finished the bricks and there would have been no way to know of the mistake until the gate was hung. At which point if the gate did sag then all the brick work would have had to come down. There response after a long discussion was make the next payment in full and we can discuss after the work is finished, "we want you to be happy." I made the next payment, and they then finished there work and sent me a final bill. I contacted them about what are they going to do. No response. Then they followed up on bill payment. I asked about the discount. Scott and John called me the same day. They said they gave me a $500+ discount on the labor for the additions to left gate. Both sides were modified and they quoted the right side was roughly $2k. When it came to the the left side they said they would do it at the same price and my change order shows that with no mention of labor or a discount. They then modified the final bill to show them adding labor that was never there and discounting it saying here is your discount. They lied to me over the phone saying that was their plan when they initially quoted it. And if they would have told me before the project started that there was going to be a huge gab under the gate we would have modified the plans to begin with. During this conversation, they were very heated, and I kept on saying I am pragmatic, at the end of the day if all you want is full payment I will do that, but I am just asking for some discount as recognition for the mistakes. I had explained that fixing this myself took 3 hours and gave them my hourly billable rate and one of them yelled at me and said I am not even worth a third of that. Again I said this needs to be de-escalated. Finally last item, they spec'd out an internet adapter for the gate which they didn't install and later I find out it was not even possible to be used. I said I would be happy to send back and would like a refund for just it. They wouldn't even do that and that part was just over $50 bucks. The following day Alan gave me a call to apologize for how the call went. Never directly apologizing for the insults. And still giving no discount. I had told them that I have another manual gate that needs less then an hour of work and I would have been happy with them fixing that while they were on site to say thanks. Or even just $500 off the final bill. But nope not willing to do anything to make it right on an almost $42K job.

I may be biased but Mike the service technician is phemonal. Everything you need for service with…read moregates and electronic entry . They are the best

I called American Eagle because the rollers had fallen off my garage door. They had been over to…read moreservice the door about two years previously. Instead of checking out everything it turned out a cable was loose. They had installed incorrectly two different sizes of springs, there had been a gap under one side of the door, so no adjustments were made. The door is still slammed heavily when it closed. But the serviceman said that was fine. I asked if any more oil should be used. He said oh yes, you should use lithium grease once a year. The garage door persisted slamming, so anticipating more breakage I called another service. This fellow said the springs were completely working on very bare tread and needed to be readjusted so he had to move the pole to fix the springs accordingly, replace broken brackets because of the slamming, re-oil certain places and use exactly the right oil in the right places because there were three different kinds of oil that should be used. Additionally, this second serviceman cleaned parts of it because they were super gunked up. I mean, massively, unbelievably corroded and gunked over - due to not being cleaned - maybe not ever. Who knew? Apparently, this had been overlooked by American Eagle.

Right price. The installer came out a day or so after my call, put in the requested garage door…read moreopener that works just as it should.

SEPTEMBER 5, 2023 UPDATE OF 11/30/2022 POST Now that I have…read morebeen enjoying my additional eighteen (18) interior doors that I purchased from Doors for Builders, I would be remiss if I did not take a moment to update my 2022 post. Below are some photos showing a few of my Doors for Builders interior hall doors (and trim), the closet sliding doors and the depth of the interior doors. Unlike inexpensive doors that one might buy from another company, these are heavy, solid and thick doors manufactured in Europe - amazing quality! Just like the first eight (8) doors I purchased from, and had installed by, Doors for Builders, my experience dealing with Daniel was excellent from the ordering process to the install completion. From start to finish, Daniel made sure that any and all of my possible concerns were addressed to my satisfaction. His customer service is beyond reproach. It was our pleasure to work with Daniel! I was very pleased that Daniel chose Lukasz to install my doors. Lukasz has a strong work ethic of which Doors for Builders can be proud. Lukasz arrived in a timely manner and stayed as long as was needed to appropriately accomplish the installation of so many doors. Lukasz is a skilled, exemplary craftsman who made sure that every detail of door and hardware installation was completed to perfection. Over the years, my floors had shifted, so some of my old doors were difficult to open/close. Lukasz made the effort and spent the time to carefully install each of the new doors precisely level - no shortcuts from Lukasz! It is wonderful to be able to now have doors that open/close in such a smooth manner. Also, Lukasz continually cleaned up any and all debris that occurred during the installation. Words cannot express how much I am enjoying all twenty-six (26) attractive Doors for Builders' exterior and interior doors that are now in my home. I continue to receive complimentary comments from everyone who visits. I had most of my home remodeled recently, and these doors added the elegant finishing touch to my home's appearance! My husband and I are very pleased customers of Doors for Builders and will continue to be happy to recommend them without hesitation. As I said in 2022, we are grateful, appreciative and want to express our many thanks to you, Doors for Builders, for the products you sell and, Daniel, for the awesome customer service you provide!!!

I see some had a bad experience, however, we did not! We have a newer custom home that I built…read moremyself. We reclaimed a solid wood door that weighed almost 300 pounds. After a few years of kids slamming the door we developed cracks. Big cracks! We searched for a long time for a door manufacture. We knew it would be expensive because we literally built our opening around the reclaimed door. We went a few more years, purchased a custom screen door for $3800, and then went a few more years. Finally, this year I had enough with the cold air coming into the house. I previously corresponded with Sandra when I was looking for a custom door and she provided a rough estimate. Two years had passed and I called her up and was ready to move forward. Sandra explained every option to us and PROs and CONS. I was so excited, I scheduled another appointment to have my wife with me. We only needed an hour to pick our door, the finish, and the hardware. And yes, it is expensive! It's a custom measure and fabricated door. I paid to have them install the door. Sandra gave us all the information on how our warranty works, how to best care for the door, information on adding the screen back (which we tried and it did look good and didn't really work), and how the sun could potential effect the door. We understood all of this. The door took a long time to come in 5-6 months. A little aggravating, but not unbearable. For $10K, we wanted the door to be right. The install was excellent! The touch-up crew was fantastic! And well, the door is amazing! Two issues for us, walking around the back area shop can be overwhelming:). And we don't have other doors that need replacing because I would do the process again!

Okay. I get it. Today we needed an actual ignition key…read morecopied. These guys did it in five minutes and that included "introducing the key to the car." I'm totally chalking up the last visit to a busy store and a bad day. Highly recommend.

This is going to be another short and sweet review as I did not purchase anything from this…read morelocation. I was looking for a place to get a key made. Went to Olson's Ace Hardware in Franklin Park and they could not help me, but recommended this place. Drove over to this place to see if they could make me a key. A gentleman came out from the back, I showed him the key and he immediately told me that he couldn't make the key but recognized the code and name on the back as a keymaker in Glenview. Gave me the address, which I gave to The Doctor so he could get a key made. Again, they could have tried to make a key that didn't work but instead they sent me to the place that originally made the key. Appreciate the help.

When going out for a professional company who not only installs frameless glass shower doors, but…read moremanufactures them as well, the only place to hire is Tim's Glass and Mirrors on Arthur Ave in Arlington Heights. A family owned business for many years. Tim and measured my shower stall to perfection, and Silvestre the precision installer did a beautiful job. He took his time and made sure that every single corner of that huge glass insulation went off without a hitch. Those guys are the Goods! Can't say more than that. If you want the job done to perfection, the you need to hire Tim and his staff to create for you a beautiful shower enclosure.

Just had big basement mirrors installed for our home gym! EXCELLENT experience! Professional,…read morefriendly, knowledgeable and nice! Tim came out quickly, talked to us about what we wanted, measured and *poof* 2 weeks later Silvestre and David come for the install. The workmanship is excellent! They were fast, pleasant and did a great job! Smoothest home improvement project I've done in a looong time! Would def recommend!

Brian and Brian are great people to deal with.Their work is professional and their price beat the…read moreother local guys by $200. The window looks great. I would use Chicago Glass Block again and I would recommend them to my friends.

Chicago Glass Block did a great job replacing my 6 basement windows and my garage window with all…read moreglass block windows! Brian was very professional and friendly when giving me the estimate. He and Sonny came out to do the work and did a beautiful job. The windows and vents are exactly what I was hoping for and they even helped me by making sure the security system contacts were properly replaced. I would recommend Chicago Glass Block with complete confidence. You won't go wrong using them for your glass block project.