Zaxby's was ok - it wasn't bad but next time I would go to a similar place like Popeye's. The chicken is tender, pretty good flavor and of course comes with "Zaxby's sauce" which is a good compliment. This location is pretty new, it's clean and easy to find. Service was normal - nothing bad but nothing extraordinary. One thing I did love was that their water cups were huge - basically the same size as a drink cup. Most places give those cheap, small, styrofoam cups so I was pleasantly surprised to get a big cup. read more

Came here craving some chicken with honey bbq sauce and ranch. Like I did last week. Now they don't carry a key ingredient for my decision to come here. Very disappointed. Poor selection of sides, french fries are not very good at all. for an eight dollar bill not very filling at all. Service was actually really good. read more

We went through the drive through and there was 2 cars in front of us and 1 behind us; we waited at the speaker box for about 3 minutes before we were greeted and the first thing we heard from the employee was "sorry we are closed". This was 5 minutes before the actual listed closing time (we didn't know what time they closed or we would have came earlier) but the car directly in front of us had just moved forward from ordering when we arrived. So we had to sit behind 2 cars getting there food (which took 10 minutes) to just be turned away. Never had the food and due to this will never try the food. Thank you for horrible customer service. read more

Had a Cobb Salad and fried mushrooms from the drive through. The service was great, very friendly and fast. I cannot say the salad was great, but was better than most drive through options. I did feel the pricing was a little high for basically fast food. Probably won't be back again, but fried food isn't really my favorite. read more

While the food is great, their online ordering makes this place even better. Especially when on a lunch break time limit.

Pulled up to the drive thru and waited...and waited and... finally had to back out and leave because no one ever greeted us to take our order. On a Friday night at 7:45pm... Terrible service, I won't be back. The prices looked outrageous anyways so I guess the poor service saved me some money. read more

The staff at this Zaxby's is A+. Friendly, kind and always hit the mark. Love the half price Zalads on Friday nights. I appreciated the extra precautions they take to ensure my meal was safe to eat during this pandemic. Thank you Midvale Zaxby's staff. read more

I loved Zaxbys when I lived in the south but the service here is HORRENDOUS. 35 minutes to get my meal and there was no one else in the entire restaurant! Not to mention that the manager (I'm assuming) berated a customer who came inside from the drive through to get something that was missing from his meal. Rude and disrespectful to paying customers - not a good look. Don't waste your time coming here, not only was the food cold but the rude manager on staff didn't make it any better. read more

While I was completely unimpressed with their food (or their lack of anything interesting that I can't find across the street), this food actually got me sick. After vomiting for like 12-some hours, I decided to write a review. I had the Cajun Club w/onion rings, and also snacked on my family's meals (wings, toast, chicken finger and fries). My sandwich was anything but Cajun; it really lacked any taste at all. Onion rings were extremely salty and the Zax Sauce (fry sauce) also tasted more salty than I appreciated (Culvers across the street makes an amazing onion ring). The wing sauce was decent, but nothing outstanding and/or spicy at all for being called "hot". Chicken finger appeared unseasoned and also tasted flavorless (Popeyes across the street does a much better job). The toast - well it tasted like toast, nothing special about it at all other than I probably make better toast at home. The fries were the tastiest thing I ate that night, and they tasted just like Popeyes fries, so again, not impressed. Overall I would not recommend this place to anyone when there are much better options leering from across the way. Treat yourself to Culvers or Popeyes if you're looking for some tasty onion rings or chicken - neither of those places has made me literally sick either. read more

The Zax sauce was okay, but the chicken fingers were rather unimpressive, overcooked and stale. Perhaps it's a bit unfortunate that I can compare them to my hometown chicken finger place where the food is made to order perfectly every time. I won't name-drop, but you can find them in my reviews. read more

I moved here from Georgia and was the happiest girl in the world that Utah had one close to my work! However, a few weeks ago I went in to get the fried chicken house zalad, and 4 hours later I was throwing it all up. I was up from 6pm to 8am the next morning puking my brains out. I went to the doctor and confirmed it was food poisoning. That was all I had to eat that day, and I'm so disappointed. After I got better I did some research and saw that this exact location, among many others throughout the US, have HORRIBLE health inspections! People at my work stated they do not go to any Zaxby's because of the poor health ratings. So as a former Zaxby's fanatic.... I must say be careful what you eat here and be sure you check their health scores! I've seen a few employees not washing hands! If I get anything fast food in the future, it'll be from Chick-Fil-A! :( read more

My husband and I lived in Chattanooga TN for some time and tried Zaxby's out there and wasn't impressed at all. But we did go to one in the middle of the ghetto. We decided to give them another shot since they came to Utah and we were wowed! The chicken was perfect. Their toast is amazing. My husband loved their slaw and they have some pretty awesome sauces. I'm thinking the bad reviews are the sheltered lived people from Utah that don't know about food. I suggest trying it! It's great! read more

This place was right next to the hotel I stayed at in Midvale. It was almost closing time on 8/6 but the staff was super polite and the food was fresh. I appreciate the excellent service! read more

Stopped by here to give this place a chance and wasn't impressed at all, seemed to be over priced for what you get and didn't taste very good. read more

I placed an order online through Grubhub for six nibblers and asked for the sauce on the side. When I got my order it had no sauce. I called the store and spoke with a male who said he was the manager and that he would put me on the list to receive 6 free nibblers. This was on 9/6 today is 9/27 and I went in to pick up my order, I was told by the manager Myra I'm not on the list and there were no male managers. She also said people tell her that all the time...ok I'm not people and could careless about other orders! I had my receipt on my phone she didn't care to see it and was basically calling me a liar I'm beyond pissed and have never taken time out of my day to leave a review good or bad, Iam an assistant general manager for Denny's and this is not how you handle a messed up order. read more

seemed ok. The grilled chicken sandwich was good. The hot wings seemed just as good as the wings you get from Pizza hut. id go back if the location was convenient i would not however drive out of my way for them. read more

I've been here a few times with no problems, yesterday evening I went and ordered 3 wings and things for 4 kids to share including myself to pick at. All of us are awake now at 4:53 am puking up what we ate. read more

Its my first time here and I must say, its quite nice. You self seat yourself as well go up and order the staff is real nice and polite. And they are known for their chicken everything so if you have a chicken craving then better go to Zaxby's! I also like to dip my chicken as well my fries in their Zax sauce. The flakiness and crisp crunch of the chicken tenders is yum.. The theme is like a restaurant setting which is nice. I'll probably come here again. read more

This was my first time visiting Zaxby's. I ordered the Zax Snack Pack and the food was excellent! Since I had never been before I just ordered something blindly and got whatever came to me. Pleasantly surprised by the quality of all the food. The wait time was minimal and it was not too expensive! read more

A lot of petty reviews on here for fast food. I absolutely love this place it's better than chic fil a by a long shot, much better variety and quality is very similar. A few people comparing it to popeyes which it's completely different so not a fair comparison. But the food has always been great the workers always pleasant and very polite and they keep it very clean which should be important. read more

Zaxby's food was great! The 2 stars is because it was uncomfortably cold. It is difficult to enjoy your food when the restaurant feels like and ice box. Maybe add outdoor seating so people have a choice to be a little warmer. Again food was great. read more

Being this place is new to the area, I took the family to check it out. I was very unimpressed after all the hype I had heard about the place. I had the wings and thighs plate with tongue torch sauce. While the sauce had good taste it had about zero kick, something I expected a bit more given the name. The chicken itself was fairly bland other than being completely over salted. The fries could have been good, but we're also over salted. The zax sauce was good, but seemed to accentuate the already over salted food. With Popeyes being across the street, it's not likely I'll return. read more

This place is fabulous, anything we have tried here is soooo good. Nothing like good ol Southern food!

Awesome! The food was great! I decided to keep it simple and I got the chicken finger plate. Fries were plump and crisp, seasoned perfectly and elegantly crisp. Some might consider the chicken fingers "over cooked" my rebuttal is extra crispy folks, I thought it was perfect! The toast, albeit a minor portion, was actually quite delicious. The slaw was also pretty good, nothing amazing, but a decent side. Over all I was very satisfied. read more

The service here was awful. This was my first time visiting any Zaxby's and I don't think I'll be back. Had to have my wife's salad remade 3 times, the manager had to be asked by another employee to get off her cell phone while in plane sight to remake it correctly. The staff was all very young and have no idea what customer service is all about. The food was less than average too. Good luck. read more

The employees was nice. Jesse, Andrew, Ernie and Jessica were very nice. The food was fresh and I love it their

Chicken nuggets were hard and smaller than McDonald's and $1.00 each. 12 oz milkshake was $3.75. Sauces were good but way overpriced for fast food read more

Eaten here several times now. Very delicious. Our whole family enjoyed it. I usually get the wings n things and my husband the finger plate same with grandma and grandpa. The chicken is crispy and delicious. Zaxs sauce is amazing with it. I really enjoy the fried cheese as well. My sister came from Texas she enjoyed the chicken sandwich very much. read more

I've seen these pop up around our area and decided to give it a try. Pretty good. Not fantastic, not my favorite drive through-chicken-only joint (still prefer the waffle cut fries) ;). Zaxbys was interesting. Their fries were "seasoned" and too salty; the chicken strips were moist and the zax sauce was....ok. Edible. Just not something is crave. read more

WAAAAY OVER PRICED for what you get! I know why no one is ever here. This is my second time in...trying to give it a fair chance. Waste of time AND MONEY. The chicken was ok at best. The Zax sauce is horrendous. Last time I tried the boneless wings. There were only a few and they were microscopic. They did taste good though. This time I tried the chicken fingers. AGAIN only a few ( 3 ) and microscopic!! The fries were horrible. Low quality, like you feed to little kids. The seasoning is not good either. This is twice I have come in hungry and left hungry. What a rip off! I'll stop by Jimmy John's...AGAIN. read more

My family and I wait five years for zaxby's to come to Utah. They are one of the best chicken place here in Utah.

I went to Zaxby's for the first time ever, and the reason for the 5 stars is the wonderful customer service received from the attending lady on Sunday 10/09/2016 evening around 4-5 pm. And the food was really good, everything tasted superb! I usually don't write reviews from fast food places but Zaxby's just got a new client as I plan to go there most of the time I crave hot wings! read more

Better than KFC. I got the Cajun Club, my wife got the chicken fingers. Food was delicious, wait wasn't too long. Restaurant got crowded fast around lunch time. I tried the chicken fingers and was surprised by how tender the chicken is. It was not dried out like deep fried chicken tends to be, and the was more chicken than batter, which can also happen with fried chicken. Over all, very satisfied. Only complaint is that the drinks are separate? What's that about? read more

my first Zaxby'si went to was in Tennessee and it was Amazing. I didn't think Utah had Zaxby's and when i found out we did I was was Stoked!!!! I went to the Midvale location and super friendly staff and great food/best sweet tea!!! i will definitely be back. read more

Their food is amazing. I have literally gone every other day since they've opened and have to stop myself from going daily. They warn you that their food may become addictive... That is the truth. Love that place and the staff is fantastic!! read more

Best chicken fast food chain I have had in a long time . I will go back and eat there again great customer service

Great food and great people. If you don't care about the fast food aspect, you'll love this place. Now, my favorite hot wing joint. 10 wings [Nuclear] and a Texas Toast Basket is my go to choice. I can eat here several days in a row, and have. The nuclear sauce is just a step or two above what some would call medium. Really no pain, just great flavor [maybe a hint of rosemary] read more

Zaxbys - Up close with the 10 wings - Fast Food Near Me - Midvale, Utah

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How is it that we are just now getting these in Utah? I was very impressed at how tender and juicy the chicken was. While it looks like a fast food joint from the outside, the food certainly does not reflect that. A new favorite that all of us from the office will continue to go to on a regular basis. read more

Had the "Wings N Things" platter with the sweet and spicy sauce. The wings were amazing! The chicken fingers had a light and crispy batter fried to perfection without the fast food burnt oil taste. Fries were seasoned nicely to combat the fast food bland fry taste. The $12 price tag was a little high for fast food but then it wasn't exactly a fast food experience. The dining room was very clean and I was not rushed at all. read more

i don't know what they've done lately but they can't even take an order right. I explained my order 3 times! I was then overcharged. And then when I tried to correct the matter, they had a hard time getting someone who knows the cash register. Then, they failed to give me the proper change back. I don't think they can count at Zaxby's. And the whole process seemed unprofessional and haphazard. From what I understand they hired new people and so they aren't trained up yet. I won't be going back for a while. Food was just okay; slightly under cooked which is not a good thing with chicken. read more