Customer satisfaction and always first is what Hector the manager will tell you when something is off or wrong. Classy way to handle a bad drive thru experience. read more

I have been here twice. Once I ordered the chicken tenders with fires. (Good) The second time I ordered the kids grilled cheese meal. (Full of garlic salt ) My food was hot . The service was good. I took it to go! I've had better food elsewhere. read more

I would never recommend this place. It had a disgustingHorrendous taste! First time we had tried Zaxby's my husband and I had their fried chicken sandwiches. They tasted so gross, like fish. I called the manager, he just said sorry about that! When I asked, he told me that they use the same oil to cook shrimp and chicken in. Unfortunately my husband threw away the receipt at Zaxby's and the manager was not willing it back and exchange the food for something else that wasn't cooked in shrimp oil. We are ex military andsenior citizens who eat out quite oftenI've been in the food industry much of my life and I've never such horrendous Customer service! read more

Service was great, food was wonderful, the restaurant was clean. Would return. 9/10. I like their food options and that the menu was easy to read. read more

Zaxbys - The House Zalad - Fast Food Near Me - Midvale, Utah

We didn't expect much but were pleasantly surprised. Clean, fast, and the spicy burger was really good.

This place is great! I've always enjoyed it every time I've eaten here. The chicken is so good, it's crispy and juicy. Their Zax sauce is delicious to dip your chicken and fries in. read more

Zaxbys - Fast Food Near Me - Midvale, Utah

Tried this as I heard it was a competitor with Raising Cane's and reading that some people like it better. In my opinion, it is not even close. The chicken was dry, small, and overly salty. Fries were your regular crinkle cut fries but for me you could tell it wasn't fresh, likely sitting under the heat lamp for a bit. They have Zax sauce and I was expecting a freshly made sauce like Cane's however it was a prepackaged cup which for me is a let down. I will say though that there is plenty of indoor seating and the restaurant was very clean. Kudos to the build your own soda machine as well. I took it to go but this is just what I noticed as I was waiting for my meal. read more

Zaxbys - Fast Food Near Me - Midvale, Utah

A very below average experience for me. Zaxby's is not a place on my regular fast food rotation and if I tried them it was maybe once and many years ago. Well, I needed something to eat and I was feeling a bit tired of the places I eat at more often so I figured I'd give Zaxby's a try. I ordered the Zaxby's Spicy Signature Club Sandwich. What I got was the regular Spicy Signature Sandwich. Ok, not what I ordered but I can add this to my Spicy Crispy Chicken Sandwich Tier List. Spoiler alert, they are now at the bottom of that list. They didn't use any paper on the sandwich but did put it in an aluminum lined bag, so the bun was soggy. The sauce is not very spicy at all and doesn't have much going for it flavor-wise. The breading tasted like it was cooked in oil a bit past its prime. The worst part was that the chicken was stringy and there was a significant tough connective tissue spot in the middle of it. So no real bright spots. Maybe if I had caught them on the right day just after they changed the oil and I didn't lose the chicken breast lottery I would feel better about it but none of that happened, so it is what it is. I didn't finish the sandwich. To kind of cap off my experience, when I was handed my enormous bag containing just my one sandwich it was the deal where they open the window, shove the bag at you, you take it and start to say thanks but realize they've slammed the window shut already. No reason to go back. read more

Zaxby's chicken is OK but it seems overpriced for what you get. I'm glad to have another place to go and get chicken, but it does seem overpriced for chicken. The interior of the restaurants are always nice and clean and the seating is very good. read more

One of those times not to trust the reviews because wow. This place surprised us. First time trying it and we got the tenders, curds and nibblers. With all the sauces on the side. The tenders were real chicken, not chewy just decent food. Seriously better than Wingstop and buffalo wild wings. read more

Zaxbys - a table full of food - Fast Food Near Me - Midvale, Utah

Everybody raves about Raising Cane's. But there is no comparison! Zaxby's by far has the best chicken!

Undercooked chicken and fries! Reminded me of high school cafeteria food! I don't recommend!

Found this place on our way to WinCo and thought we would try it out, in a bit of a rush we opted for the drive up. No customers inside, nobody getting to-go orders. I thought maybe it was because this place was new. Tried out a few items as you can see from the pictures and it was very sad, everything was overcooked and deep fried, the sandwich bread tasted like it had been deep fried too. Besides not having much meat or anything else in it wasn't worth the price. Don't think I will come back and don't see a bright future for this restaurant. I give it 6 months before the place closes down. read more

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Lame. Overpriced. Very bland and dry. You can make better fries at home in your oven - they look the same. I had better meals at my elementary school cafeteria. Do yourself a favor and go across the road to Popeyes. read more

Zaxbys - Fast Food Near Me - Midvale, Utah

It was okay. A bit pricey for fast food, I got some chicken tenders, fries, and two pieces of toast for more than $10! The chicken was tender, but the fried covering was a little hard to get through. I found myself picking away some of the crust and trying to get to the meat. However, I do give the fries 5 stars all around, there was some sort of seasoning on them and dipping them in the Zaxby's sauce made them that much more incredible! The bread was buttery and greasy--not my go to option either. If I were to go back, it would be for the fries and the employees. They were great at giving me suggestions and getting our food out promptly. Oh, and the fancy soda dispenser--that was pretty neat. TIPS & TRICKS: * Again, the fries are worth it. Go at least once and give them a try, you won't regret it. * If you're not a fan of "pepper-y fry sauce" (which is basically what the Zaxby's sauce is, you can opt for some ketchup. read more

Zaxbys - My $10 meal. - Fast Food Near Me - Midvale, Utah

I love Zaxby's. When I'm feeling particularly frisky I get the wings and strips combo with three chicken strips and 5 hot honey mustard bone in wings with toast, celery, and fries. The hot honey mustard bone in wings are my FAVORITE wing flavor ever. And I know it's just a fast food chain but Zaxby's knows what's up with chicken. The Zax Snax or whatever it's called is the perfect size of meal. 3 strips, toast, fries, and a drink for $6. They're not stingy with the sauce either (like Mr. Charlie's in Murray). Sometimes you have to wait for a few minutes but I'm fine with that if it means fresh food. Every employee at this location has been friendly, too. read more

I love this location! My lunch hour is at 12:00 and that's possibly the worst time to go out because that's when everyone is out for lunch, and the lines are long every where you go! I have been here a few times now, every time I come there's one or 2 cars and the line moves fast! Not only is the service super awesome but the food is great too! So if you work around this area this place is where you will get good service, good food and your food handed to you hot and fast! read more

Was out and about with the family when we got to thinking about dinner. Made the mistake of not ready many of the reviews, but thought three stars wasn't too bad. Boy were we wrong! The chicken was dry, the fried mushrooms, while good in taste, were way over battered, the dipping sauce tasted awful, so much so I thought maybe it was trying to be ranch but had turned or expired! And while we thought it was nice that they try to maintain a clean location, they really should not be dusting fans while customers are eating! That should be an after hours job! Eating dust, not my taste!! My husband and niece enjoyed the fry sauce, but that was about it. I for sure will not be returning. read more

I kept passing by on my grocery trips to Winco, and finally we decided to stop in and have lunch. I really liked the layout and design of the restaurant, it feels homey while at the same time fun and modern. The staff was very nice and helpful in explaining all of the menu options. They have meal deals which come with an entree, fries, and a drink and are pretty reasonably priced. I got the boneless wing meal and I tried the original (buffalo) and honey bbq sauce. The original wasn't the best, it had a weird tang to it, and I usually love buffalo sauce. The honey bbq was pretty tasty though. The meal came with 5 wings and 1 of them was completely fat and gristle so that was a bit gross. I like the crinkle-cut fries themselves, but the seasoning salt wasn't the best and they were drenched in it. I might come back to try something else on the menu, but I definitely won't be a regular. read more

Better than expected. I got a salad with grilled chicken. Husband got the Wings & Things plate. I tried his fried chicken and really enjoyed it. The fried chicken made my grilled chicken taste really blah. Definitely recommend the fried chicken over the grilled chicken. The salad tastes pretty decent for fast food- just opt for the fried chicken. I agree with the reviews regarding not comparing zaxby's with Popeyes as they are totally different. read more

Zaxbys - Pretty decent salad. I recommend getting it with fried chicken though - Fast Food Near Me - Midvale, Utah

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Best fast casual chicken fingers I've ever had, and the salads are really good too! I tried the Buffalo Blue Salad and was impressed at the amount of chicken on it. read more

I grew up in Georgia, and grew up on Zaxbys. I am so happy zaxbys made it to you Utah. I eat there any chance i get. My favorite is the kicken chicken sandwich. This location is my favorite of all the Utah locations. Couldnt be happier, ad I bring as many friends here as I possibly can! read more

Overall it's clean well for the obvious it's new! The service was good and helpful on recommending what was good. However I'm giving it three stars because it didn't WOW me! I had the Zaxby Club and the chicken is over cooked and when I got my sandwich it looked as if the just layed big pieces of chicken in the sandwich. The meal came with fries & they were alright. Second meal was the traditional wings and there weren't too bad. For what we got I think this place is way over priced! read more

Zaxbys - Zaxby Club & Wings Plate - Fast Food Near Me - Midvale, Utah

Perfectly cooked, light crisp, tender and tasty chicken. Made to order so the food doesnt stay in a warmer until served. Tried the zensational zalad today and really enjoyed it. Kids had the chicken fingers combo and brought leftovers at home. 6 hours later, after reheating them...chicken was still good. They didnt get hard or dry. Now thats impressive. read more

Zaxbys - Boneless wings and fingers - Fast Food Near Me - Midvale, Utah

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First off we tried to use the online ordering system. You place your order online and drive and pick it up. It was very user friendly and easy to understand and use. Once we got our order finished and about to pay, there was no pay at store option just a card option. I went to the store and ordered my food. I was going to pay cash and wasn't able to use the online feature. When ordering I asked for large drinks, but they were out of cups. We also tried to order the tater chips and after the order was in the manager came and told me they were out of those as well. She was nice and gave us a more expensive item in return. On opening the bag at home, they shorted us one of the sides. The dining room was fairly clean and not busy. The floor by the drink counter was very sticky. The chicken was a little salty for my taste. I might come back but probably not for quite some time. I would kinda recommend this place to anyone but it's hot or miss. read more

this was horrible do not order the chicken tenders it was chewy and gross. DO NOT EAT HERE. if you think this is like cafe it's not

Awful place. I loved Zaxbys where I grew up back in Georgia and was very happy to see one here. I've tried this location three times now and all three times it is definitely NOT the Zaxbys I loved. The food is terribly prepared, the amount of fries is a joke (my 3 yr old said he was still hungry after eating all my fries, that's never happened anywhere else before), I tried the new honey mustard sandwich and got one and a half strips of bacon on it and single glob of sauce in the middle of it. Definitely my last attempt at going there. Not recommended. There are plenty of restaurants in the area, go there instead. read more

Honestly I have to give a shutout for their wings. Very good wings but everything else is just normal. I go here for wings. WINGS yall. Forget the strips, get wings and fries read more

Zaxby's is always a reliable choice for me. Their food is delicious, their service is great, and I always leave full from their Caesar Zalads! read more

This is an obligatory review from Zaxby's biggest fan. I can (and may) post this review about each location I visit, simply because the truth is relevant to every location. The food is the same no matter which Zaxby's you visit, even though the service or prices might vary slightly. If you are a beginner to Zaxby's, I strongly recommend that you get something like a "Big Zax Snack" or something with regular chicken tenders and some sides. You should definitely be dipping your chicken into Zax sauce. It will change your life. If you're a ranch fan, that would also be a wise choice, but do NOT pass up on the chance to try (and fall in love with) Zax sauce. Zaxby's is all about the sauce! Now, as for my favorites, my "usual" typically includes Hot Honey Mustard fingers (ordered as "Buffalo Fingers, hot honey mustard"). The Hot Honey Mustard is not spicy, but does have a "zing" to it. It is not like any honey mustard you have had before. Chicken fingers tossed in this sauce are like heaven, yet I still will sometimes dip these into ranch, for a sauce combo punch! It's not crazy, as you will sense later. I also have a great love for the "Tater Chips". I love them best when they are "semi-floppy", and not all the way crispy, but they are still amazing no matter the texture. Dip these bad boys in a sauce of your choosing, but I tend to prefer Ranch :) . Another good choice is the "Kickin Chicken Sandwich". Normally I'm not a sandwich fan, as this is a chicken place, the focus should be on the chicken. Well, there is nothing new with this sandwich, because it's basically composed of the "Texas Toast" with some tenders, with a combo of two sauces (Tongue Torch and Ranch by default). It is customizable with whatever two sauces you want, but the default is good too (think hot wings + ranch). This sandwich is terrible for you, I'm sure, since it's super greasy toast, with chicken and two sauces, but OH MAN it is good. Now, no review would be complete without the downside. There is of course the "downside" that you will become addicted to Zaxby's, and you will end up turning over many a paycheck to these guys, but all deserved for sure. There are some things at Zaxby's that I don't eat, just because. When you order "buffalo fingers", you can choose your sauce to toss them in, these are conventionally served with celery. If I order this online, I have them hold the celery (I don't want it, so you can keep it). I do not eat Zaxby's "bone-in" wings because their chicken tenders are WAY better. I also do not eat the "boneless wings". This is a somewhat newer addition to the Zaxby's menu, but are not as good as the tenders. Do yourself a favor, and stick to the good stuff: Chicken fingerz, buffalo fingerz (hot honey mustard being the best), some Texas Toast, fries, tater chips, mushrooms, or Kickin Chicken Sandwich. My dad loves the slaw so much, he has been known to go through the drive thru JUST for the slaw. I have gone through just for the sauces. read more

Stopped at Zaxby's for a quick bite because it's a new chain to Utah. Overall I was not that impressed. They specialize in breaded chicken, but I'd place similar restaurants in this order 1) Chick Fil A 2) Popeyes --across the street 3) Zaxbys Decided to try their specialty, chicken fingers. Ordered the "Kiddie Fingers" meal which is two small chicken fingers, a few fries, drink, and a prize --which was Curious George fruit snacks. The breaded chicken fingers were very small and really lacked any flavor from seasonings. However they offer crinkle cut fries which were different and tasty (yet again Culvers across the street features the same thing). The house made dipping sauce is called Zax sauce which is a blend of fry sauce, garlic, and a hint of worcestershire. It wasn't zesty but reminded me of thousand island dressing w/ a kick. Overall I didn't taste any lasting appeal or a reason to make me come back. read more

Food is great. Service is "meh".... Everyone is new because it's a new chain to Utah and it is hard sometimes to be patient for me. I'm from Georgia (where Zaxby's thrives like McDonald's) and I just have higher expectations than what I'm getting at this one... BUT- I continue to go. I love the chicken finger platter. If you dine-in, it's a great set up, but small. read more

Indescribably meh... This was our first go at the new Zaxby's and probably our last. Walking in you can tell their marketing department is well paid. Everywhere there are signs and wall art praising the awesomeness of their food. We ordered a couple of club sandwiches , a wings and things and a boneless wings and things. We ended up spending about $40.00. The food arrived quickly and was disappointment at first sight. Small portions. Sad, overdone chicken. Nothing was hot. They even skimped on the celery. I can't tell if these guys are trying to compete with Chic-fil-a or Popeye's but they fail at both. Take some advice, spend a little more effort into your food and less into your marketing campaigns. read more

I love their chicken. It's cooked just right, with the right amount of sauce. Their chicken is always serve hot. One thing I enjoy is hot food served fast that that's what zaxby's does. It's always clean when I walk in and I love that the manager walks around and asks us how the food is. THE SERVICE IS AWESOME read more

Zaxbys - Yummy hot chicken! - Fast Food Near Me - Midvale, Utah

Ok, I really wanted to try this place for a few reasons: 1) it is mighty close to my residence 2) they have a billboard that says over 1 bajillion taste buds served. Close location plus over 1 bajillion taste buds? I had pretty high expectations if over 1 bajillion taste buds had been served. I ordered the boneless wings meal and told them I was a complete wuss when it came to spice. So they told me to go with the Winpy sauce and I would be fine. I cannot imagine what the other sauces taste like because the Wimpy is spicy and flavorless. I was not a fan. The chicken was cooked well, it was basted nicely, and there was plenty. The fries were also well cooked. The sauce, meh, it just was not my thing. I do have to say this: the staff was just super friendly and the joint was clean. They were playing the sports, and they had a lot of sports things up on the walls. So I would say that if you are a fan of the sports, and buffalo hot wings, this place is for you. The food was reasonable priced and they are family friendly. I will probably be back if I am with a group that wants to eat there. But I think what I order will just be sauceless. If the Wimpy is too hot for me ... yikes!! read more

Ok so i am a little biased. I really like Popeyes so when I went to zaxby's i kept comparing everything to popeyes. For an attempt to write an honest review I will try my best to only think about zaxbys. So I went during lunch with some friends and the place was packed! Even this place gets hit during the lunch rush-hour. I had the Chicken finger plate. The service was slow but understandable because of how packed this place was. The chicken was well seasoned and the exterior was crispy (not oily) but wasn't as moist as I would liked it to have been. It came with a toast! A step and beyond the competition!! :P But I will say that their fry sauce was pretty good. Cant complain about that. All-in-all it was an OK place. Wasn't bad but I have had better. Maybe I will have to try it again when they aren't so busy. read more

I love the food here! The meals come with a lot of food and it's always been fresh. They have salads if you are looking to be abit healthier but the fried chicken is good eatin! There can be a wait sometimes if you order something out of the ordinary. Some cheese curds took about 15 mins extra to get to me. read more

Fabulous! I took a winter season and went down to Georgia with my love who was a georgia boy at heart in 2010 and he adored zaxby's...loved loved loved their food. He sadly passed away in 2012. So when i saw one here in salt lake on my way home one night i knew had to go for nostalgia for old time sakes....for him. So this location is in a really good place it is right next to a leatherbys ice cream, a walmart and a harmons for starters and i was finally able to stop and have my favorite chicken fingers and ice tea and it was classic zaxbys if not better than the one my love and i would go to in hiram georgia. The manager was just sweet as could be and the cashier too. I Was not be able to finish my meal i was just emotional at that point so many sweet memories so i got it to go and left. The ambiance is really nice very clean and when the cashier asked me how my meal was I said it was like eating in heaven...it was like eating with love all over again and that to me is priceless. read more

Zaxbys - Chicken fingers! - Fast Food Near Me - Midvale, Utah

We went through the drive through and there was 2 cars in front of us and 1 behind us; we waited at the speaker box for about 3 minutes before we were greeted and the first thing we heard from the employee was "sorry we are closed". This was 5 minutes before the actual listed closing time (we didn't know what time they closed or we would have came earlier) but the car directly in front of us had just moved forward from ordering when we arrived. So we had to sit behind 2 cars getting there food (which took 10 minutes) to just be turned away. Never had the food and due to this will never try the food. Thank you for horrible customer service. read more

I had the Club and fries. Both exceeded my taste expectations! Hubby had the Bleu Cheese salad and toast. A lot of it, and he really enjoyed it. We don't really do fast food, but it's new to Utah and we gave it a chance. It's great! read more