Being first time hot tub buyers, it's a little overwhelming. We were referred to Pool Brite by a…read morefriend so they were our first stop. We were instantly greeted by Tim who was knowledgeable, friendly and didn't try to pressure us one bit. Still we checked out the competition. One other place seemed to be giving us "a better deal", but upon checking their BBB rating and reviews, we were too skeptical to deal with them (the old saying - Buyer Beware!). Went back to Pool Brite to close the deal. We scheduled the delivery date and the hot tub came when promised. The installation team (Rob and Zachary) were awesome. They were quick, thorough and made sure everything was working properply. Rob spent a lot of time making sure we understood the maintenance/chemicals etc. All in all, this was a wonderful company to deal with in every respect, and I cannot find one negative thing to say about them.

Serviced the family pool for years. Needed a service call. Left 3 messages (for Austin, the…read moreservice manager), spoke to 3 associates with the same request for service. Three months later, still waiting for a call back. My favorite, though, was when we installed a pool heater. It never worked right. The whole thing went up in flames, because they never removed the paperwork from inside the heater. Super geniuses.

Pools Unlimited has supported our pool for 38 years. Done so many things: Pool openings/closures;…read morenew liner installatio, installed a safety system winter cover, new heater, consultations on issues and more. First class work !!! Andy Ryan, West Seneca

Very nice people. Highly recommend! Great selection of…read moreproducts for all your needs.Give them a try.

Excellent customer service. We recently bought a home with an above ground pool and needed a…read morespecific part. None of the pool stores near us could help, but Colley's had the part and were very helpful. Highly recommended!

The staff is Knowledgeable, friendly and professional. Great team at this location. Steve is my go…read moreto guy for all my pool and spa needs !

Like this store. Always good service. We recently purchased a patio furniture set, 8ft. pool table,…read moreand video dart game. All were delivered on time, and pool table was set up expertly. Also, we generally get our pool and spa supplies here. My only complaint is that they only service Jaccuzi brand spas. It is very tough to find anyone locally to service spas that are not supported by local dealers. So, buyers beware of the come and go "fair spa spectacular" deals that sell brands not sold locally. The spa may work great, but good luck getting someone to repair, when a problem comes up. Anyone know of a good freelance spa repair person, let me know,,,

This location is average. We bought our pool from one of…read moreGary's other locations. Today when we visited, there wasn't anyone available who could help us purchase a cantilever patio umbrella. Unfortunately, then we had to leave. However we do stop in to this location from time to time to buy pool supplies.

Great experience with Matt and Amanda in buying my new Bullfrog spa! I had a Hotsprings and had so…read moremuch trouble with it. In doing my research, I figured out that Bullfrog was the best option for me. These spas are such a better quality than most options on the market. Matt helped me choose the right model. He had to special order it and was very kind about allowing me to swap out if I wasn't happy. No need, it is gorgeous! Very pleased that I found Matt and his team through Bullfrog. I am anticipating many happy years with my new tub, and know that I will have the help and support that I need if an issue happens. Great job and great product!

These are the most inept business people I've ever dealt with. I spoke to counter staff, face to…read more face on 2 occasions regarding a small spa part I needed, , even giving them a correct part number, only to have them provide me with the wrong part both times. !!!!. They apparently are unable to read a packing slip. they do not provide parts for what they sell l and I would think twice about ever ordering anything from them in the future. Buyer beware. Of course the owner was out of town for several days and mgr was of no help.

Always a good experience at PoolMart. I would like to let everyone know that Parker at the Orchard…read morePark location is an excellent employee. Very polite, professional, & knowledgeable. Always ready to go the extra mile for the customer. Highly satisfied customer here.

We purchased an above ground pool from this pool mart location and the service we received from…read moreTyler was bar none. He walked us through every step of the process, gave us his personal phone number, and even stopped by our house to help us set up and learn how to use everything. Would highly recommend getting a pool from Tyler at pool mart! Wonderful experience.

Perfection, perfection, perfection. From the VERY FIRST step to the very last. Bravo! I don't…read morethink I've ever worked with a contractor before where I've been 100% happy from start to finish. First off - I hate talking on the phone. But generally contractors prefer that. Chris at Amish Valley Sheds was AMAZING after I contacted him through Facebook messenger. Super patient with all my questions, very detailed and thorough with his responses... I also GREATLY appreciate his upfront, open, and honest pricing ::gasp:: right there on his Facebook page! I am soooooo tired of people who sell items and are so shady about pricing like "PM me for pricing information" - why? Is someone else getting a better deal than me? Chris is totally open about his product, pricing, and anything else you wanted to know. We went out to the lot in North Collins to get a look at his display items and he happened to be out there that day loading up a shed for another customer. HE WAS AWESOME. Seriously, if I was blown away by his time and attention via Messenger, he was even more patient and detailed and happy to talk about the products in person. Just wonderful (and NOT PUSHY !!!) customer service. After we decided on the shed, he was great about providing details about all the options available, was SUPER quick to respond to my inquiries, very reasonable pricing on the upgrades and changes we made to the basic design. He was also extremely helpful with the permit process for my town (soooo stupid, needing a $150 stinking permit to have a shed delivered, UGH) And delivery? Holy cow- see my picture for how they do it. People in my neighborhood watched them roll up with this GIGANTIC flatbed rig, (loaded with another shed by the way along with our 12x24 shed) , take it off the rig, and then use this tiny machine on tank-like roller tracks to ease it into my backyard. This machine is about the size of my riding lawn mower. IT IS INSANE. The delivery guys maneuvered it around my backyard like it was *nothing* --- neighbors were watching with mouths agape (me too!) It's a beautiful shed. Neighbors have openly told us they have shed envy. haha. The shed comes primed and then you paint them yourself (or hire someone) We did have to pay extra to a local contractor to prep the site for the shed (they dig out the turf and then lay crushed stone) which cost us quite a bit extra so keep that in mind when you're pricing out your sheds. They also don't' include electrical connections if that's something you're interested in - you will have to have an electrician do that separately $$$$. We got ours with extra height so that my 6'4" husband wouldn't have to stoop to get in the doors. We also had lofts installed in each end to maximize our storage space (SUPER glad we did this). We also had an extra set of doors installed on the end (only $100, are you kidding me!?! And, again, they were customized to our height so my husband can walk with in) so that we can get our riding lawn mower in and out without having to move anything else around. It's like it's own dedicated entrance. WE ARE SO HAPPY. Bravo to Chris and his team. They are at the top of their game.

If you are looking for a great quality shed and wonderful customer service look no further than…read morethis company. They bent over backwards for us each time we purchased a shed from them. They made sure we got all the details to choose the shed we wanted in a satisfactory timeframe and the quality of the build is second to none. Hardworking people! We HIGHLY recommend!!!!!

Always very nice to deal with, best prices in buffalo, usually have everything in stock, even…read moreduring covid when everyone else was out of stock.

Don't recommend this business at all,terrible owners . 0 stars from me me if I could but the lowest…read moreI can give is 1 star which you don't even deserve