5-stars for great service, cleanliness, and atmosphere…read more Came here for drinks and to watch a show by Buffalo Improv House. The show was in the back room which was brightly lit, laid out with about 20 lightweight wooden fold-up chairs but no tables (so ok to hold a drink in your hand but you wouldn't be able to eat a meal back here). There was a physical bar in the room but no drinks or staff. There's also a unisex restroom in here. The rest of the bar is low lighting, but clean and had a few tables in addition to the bar seating to enjoy a meal. Service was great and they had a handful of good beers on tap.

Staff was friendly, but the food was not great. My Cesar salad was wilted and just tasted like…read morelemon was squeezed on it at the dressing. Very very lemony . Also they were out of most things . I ordered a beet salad and they did not have it . However , I realized once I left I was still charged for it. All the sourdough was out so if you wanted a sandwich they only had buns. Mehhh

I know the business name is "Hertel Hardware," but they do quite a bit more than just sell tools…read more For years and years, Hertel Hardware has been my family's source for our plumbing needs. I can plumbers visiting to snake pipes, drain our basement, repair a line out to the street. Agh. Since my buddy bought a property that I've helped manage, I've had to call them myself to deal with frozen pipes, clogged pipes, and recently the diagnosis of whatever the heck was going on that resulted in some severe water damage in the kitchen ceiling. The plumbers who showed up have been personable and professional, explaining each step they were taking, what the causes of the issue are, and what maintenance solutions could be taken to prevent recurrence of said issues in the future. In other words, they've successfully dispelled most of the mystery that so often veils the sphere of plumbing. Most of the times I have needed to call them out have been for emergencies, and they really accommodate such emergencies pretty well, oftentimes pushing and reordering less urgent calls in order to do so. The downside of this practice is that if you are a less urgent call, you can find yourself waiting longer than you expected. When calling to schedule an appointment, you receive a window, not a fixed time... much like Time Warner Cable. Billing is transparent and is now accomplished on site via smartphone, which I do appreciate. Mario and Luigi might still be my favorite set of plumbers, but Hertel Hardware isn't far behind.

Hertel did a wonderful job with our home's plumbing renovations. They replaced galvanized pipes…read morewith copper and replaced water tank, and in the process of these repairs, they found other issues which they alerted us to, and fixed them right away. We also hired them to renovate our HVAC system. They were patient with us as we spent a great deal of time looking into various options in terms of energy and cost. The only small issue is that it is sometimes hard to get a hold of a plumber to answer questions, and you are often relaying messages through a receptionist.

Ace itself is rarely the most economical option when I need something for home improvement. Also…read moreI'm a cheapskate. With that said, I am a happy patron of this particular store and always go there first if I need something. When you get there it doesn't seem like they are definitely going to have what you specifically need because it's in such a small space (compared to say Home Depot is Lowe's) but they do such an excellent job of curating their stock that I have never not found what I was looking for. I don't even know how they do it but it's really impressive. When I'm shopping for something I am really adverse to employees approaching me (I fall for an up sell really easily so it just makes me anxious). The staff here though are always friendly, helpful, and knowledgeable. It has the feel of a neighborhood mom and pop type of store and I attribute most of that to the staff. It's clear that everyone there actually wants to be there and it makes for a great experience. The only negative is that the Ace Rewards is one of the most useless rewards program I have ever encountered but that's not up for to the store so I'm not holding it against them. Getting a five dollar coupon for a specific item I'm never going to need if I spend a hundred bucks is kind of silly though. The worst customer service I have ever received has consistently been at Home Depot and Lowe's. Between waiting for a couple employees to finish their conversations when I need help to asking where something is and getting an "I dunno" it makes me really happy to have an option where I am positive that will never happen. If you need something for home improvement go there first. Even if it's not the closest, it's worth it for the great shopping experience.

For some reason, Benjamin Moore has this address as a choice to pick up online paint orders…read more However, there's apparently no communication between this brick and mortar and its neighbor, Schuele Paint Company, which is where the paint is mixed. I showed up at 6:45pm to pick up my order that was allegedly ready and waiting for me at 22 Summer Street. I was told that paint is only ever at the 12 Summer Street location and that the location closed at 5pm. Not great. I specifically chose 22 Summer Street since it closed at 7pm. I'm not sure why it would pop up as an option unless there was a prior assumption/agreement made with/by Benjamin Moore that this company isn't honoring. Either way, I will place my order at other locations to ensure that I no longer make unnecessary trips.

I called to have my lawn mower serviced since it wouldn't start after trying to cut very long…read morespring grass. They came and picked it up while I was at work and repaired it at a fair price. It was the brake cable. They returned it to my home 8 days later. I highly recommend. They were very friendly and professional to deal with!

I need some repair for my lawn mower. I looked at many places online…read more Finally someone suggested Hector's. I called and asked if I need an appointment. No appt. needed. They took my mower in, asked me what I wanted done, and said they would call when ready. I expected to wait days. In just about 3 hours, they called and said it was ready. The charge was very reasonable. I would recommend this business to anyone who needs small engine repair.

Always find what I am looking for (in a pinch). Well, how about 90% of the time. I have shopped…read moreDibbles for 37 years.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

The gentleman who helped me a Valu today did a great job! I went in there with a few pictures of…read morethe inner workings of my toilet tank because it was continuously running. He looked at the pictures and helped me figure out what would work best and gave me some insight as to what I should check before replacing it all. Honestly, I have never replaced this part in my toilet, but with his advice I was able to in one go without returning any products. Thank you sir!

Seems DEI has taken over. Went there for a magnetic bit holder for the drill. The manager ( I…read moreassume) she tried to tell me they don't exist that only a tool would have a magnet???? The tool is my drill I already have I just want a $4 to $5 accessory. After completely flustering me another gentleman who worked there came to my rescue. If you don't have simple knowledge of tools you should not be in charge of a store that sells tools. Back today and guess what completely WOKE. Won't be back to this location ever for anything.

My fiancé & I usually only come here when something is on sale…read more This time, it was Tarps. Unfortunately, they sold out because it was such a great deal. Every time I come here , I find the cutest little things ,that I end up spending so much money on. They have good things on clearance all the time, or just things on sale in big bins in the front of the store. They have a good selection of tools, and at home necessities (or just "wants") for the size of store they are. It's pretty small ,especially when compared to Home Depot, but, it has things you need in a hurry. You'll have to go in & check it out yourself. It's too hard for me to explain everything they have, I mostly pay attention to the fun stuff, that I want. Lol

I'm not a fan of hardware stores. I must admit I'm in the category of "technically and/or…read moremechanically challenged female" - I only venture into hardware stores out of dire need. I've picked up on some lingo over the years watching the tool-time sitcom, and I've stocked my tool box with orange juice and vodka, in case there's an emergency at home. You know the kind I'm talkin about? With that being drunk, I mean said, this smaller size hardware store didn't frighten me. I was able to find a few items rather quickly without having to walk miles of aisles, as I was not looking for a workout. Just some tools and gadgets. I found some nifty bungee cords set for $3.99, an air pump for my bike tires for $7.99 and oil lubricant for my bike chain and some squeaky window and doors in my house for $3.99. I even found - guess what? A philips end with a shank. Doesn't that sound fancy? How do you like that, I'm showing off now. What I couldn't find I asked the cashier and he pointed me in the right direction. I like it when there are actual people around to ask for where an item is or suggest what I might prefer or need for the type of mechanical, plumbing or electrical issue that's causing some mental issue. Like stress. Like low self esteem. Because I hate having home problems that I cannot fix myself or understand what the heck is going on. And I dread home problems which will be costing me plenty to get a professional over to fix. But this was a rather therapeutic experience for me taking my hardware phobia into account. I'll be back to shopping here again. but truly, a screwdriver to me is made of orange juice, vodka

I needed storm doors, I have time at home (; ]) so I thought it was the prefect time to purchase…read moreand have them installed. I connected with the area home stores, checked prices of doors, read reviews, asked about installation fees... they want to send someone out to the house to give a quote on installation costs. Home advisor estimated the installation at $200 +... Valu is the only place that has a flat rate for a typical install ($129), so I went to the store to size up the doors. (See what I did there) I was assisted by the store manager, Brett, who was very patient and answered my questions. He helped me choose the doors that would work, wrote up the order, even immediately emailed the installation company regarding modifying a door length. As I was arriving home after the purchase, my phone was already ringing with the answer to the email question. I was impressed with the customer care provided. Only 4 stars because there's not a large selection, they didn't have the sizes I needed on the sale doors and the installation is 4-6 weeks away... maybe they could contract an additional installatuon company with this much work to make the wait that long.

Great store that has everything a passionate man needs: toilet bowls, sinks, wrenches, nuts,…read morecarpets, tables, hangers and so on. This is a smaller chain with about 40 locations throughout Western NY and Pennsylvania so you can feel good that you're not shopping at a huge chain. And their prices are great! I got a nice laptop desk for $65 tax included here, took me a couple hours to assemble (maybe I'm not as much of a passionate man warrior as I'd like to think) and my girlfriend had to help, but that's not the store's fault. This place has the best staff. I always feel so lost in these big hardware stores, but every time I've walked in here a staff member will come up and ask me if I need help and they've helped me each time! Will be back here for more of my manly needs.