This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

I will start with the fact that I have never been treated worse in my own house than I was by a…read morePlumber (Mark) from Ed Youngs Hardware. He came out a few weeks ago to fix my basement toilet. He told me it was not up to code and he said that's why it wasn't working. He worked for about an hour and a half installing a vent for our pump toilet system. I never saw him do anything but install the vent. He never looked at the pump system at all. And obviously that was the problem. But he said it was fixed and I paid well over $600. Being a basement toilet, it wasn't used much, so several days later I discovered it still was not working. I called and they sent the same guy to fix it properly. He couldn't have complained more about actually having to finishing the job this time. He actually said to me, "are you on some kind of medication or something?" blaming me for the job he never fixed the first time. He said that I was to blame for the pipes being clogged. When I asked him, are you saying that I, using it at most three times since you were here, am responsible for clogging the pipes? He paused for about 5 seconds and then said "yes". I know he never really checked things properly the first time, because I was checking on what he was doing. I called and left a message with the owner and of course he couldn't bother to respond to me, a customer... and on top of all else, the plumber started raising his voice at me. He obviously was caught lying regarding even looking for any other reason than the vent issue as to why it wasn't working. When I spoke to the plumbing manager, he told me that they have been in business 100 years? How did that help me?? The guy that was in my house, should not be anywhere near the home owner. I did find someone that fixed it. Will never go near Ed Youngs again.

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

Always my place to go for various bolts and parts for my projects. Staff is very helpful.read more

Hector's was, apparently, the first of the gang with a gun in his hand, and the first to do time…read more And if you want hardware, I will show you some hardware. What do you mean, you're already hard? Where? I had to fix my porch door, and this place were extremely helpful! Not the cheapest prices in the world, but then nothing is these days. They were reasonably and friendly and I don't really have any negatives whatsoever. Since that job (which was in September), I've recommended Hector's to two or three different people. If you have any home improvement type stuff to do, as much as Home Depot and Loews get all the press, Hector's is my tip for your best bet.

It's no secret that I'm obsessed with plants. Especially if anyone steps into my apartment…read more Lowes on Niagara Falls Boulevard is my go-to place for soil, fertilizers, pots and more. As much as I hate to admit this, as I love supporting my favorite local greenhouse, but I do occasionally buy larger plants from this Lowes as well. They have a great selection of large, healthy houseplants such as Fiddle Leaf Fig, Dracaena, and Sansevieria and more for under $15. I really have not ventured out beyond the greenhouse so I cannot testify to the rest of the Lowes, but the greenhouse is pretty great. What an amazing selection of terracotta pots as well!

if I could rate them a zero I would. I ordered a door from them on 7/5/26 with an estimated…read moredelivery day of 7/19/26. the first time I called I was told it's an estimated date keep that in mind. today I called and the Customer Setvice girl I spoke to was very unprofessional. Waiting hold for 15 mins and the disconnected. I call back and the girl doesn't put me on hold and says Bob (Supervisor) of Lawn and Garden can you take this call a customer wants to speak with a supervisor. Bob says I guess so. He tells me the he ran into the store manager and he told him that Larson Doors normally come in on a Wednesday or Thursday. This doesn't make sense because why would they give me an estimated date before the day they normally comes in.

I called to have my lawn mower serviced since it wouldn't start after trying to cut very long…read morespring grass. They came and picked it up while I was at work and repaired it at a fair price. It was the brake cable. They returned it to my home 8 days later. I highly recommend. They were very friendly and professional to deal with!

I need some repair for my lawn mower. I looked at many places online…read more Finally someone suggested Hector's. I called and asked if I need an appointment. No appt. needed. They took my mower in, asked me what I wanted done, and said they would call when ready. I expected to wait days. In just about 3 hours, they called and said it was ready. The charge was very reasonable. I would recommend this business to anyone who needs small engine repair.

Love Gui's Ace Hardware. They have plenty of employees on hand to answer questions. While not one…read moreof the big box stores they generally have most of what I need. During a recent home project I found myself there 5 times in one day. Each time I found my item quickly or was politely assisted in finding what I needed. I like their rewards program. I regularly get coupons towards purchases based on my previous purchases. They are convenient and friendly. They've saved me countless trips to the big box stores that are miles away.

Typical HomeDepot... You have an abundance of home repair supplies. Pretty fair prices on all their…read moreappliances and kitchen cabinets. Customer service is very good, especially when you're consulting with the flooring and kitchen remodeling team.

The automated message that came on when I called to inquire kept asking for a SKU number. I'm…read moreinquiring about a Boston fern so no SKU available. Well, I finally asked for customer service and I'm still on hold now 20 minutes and counting... I'm going to Lowe's . Train your associates to answer the phone

Shopped at Sheridan Drive Valu Home Center for 2 bags of mulch. Clerk loaded cart as I headed for…read moreregister. Another clerk loaded car. When I unloaded car one bag of mulch was white with mold over 30% of bag! I had to return it! what a waste of time! i could have driven to a big box store for better quality at a cheaper price. The moldy mulch was $5.44 a bag!

Low quality merchandise. Good store for a quick fix. Several stores in the area. Not an overly…read morelarge store, easy to shop.

I love shopping for my projects here. The staff helps you choose the best pieces of lumber they'll…read moreload out for you and even make cuts of you need it... One star removed because the selection of good, straight boards is sometimes scanty

Most helpful building spot ever! I was in twice over the past week - both times the staff helped…read moreme get what the contractor sent me for. In and out in 5 minutes!

Needed to replace my worn out couch, the springs had sprung so I stopped in to give this place a…read moretry. I love the fact that there was no pressure sales and the associate that I worked with was really friendly and helpful. I lounged, I sat. I lounged some more on chairs, sofas, love seats until I finally found the one for me. The sales experience was great I'm definitely going to update once the furniture arrives.

Great store we bought a area rug beautiful. Lots to look at. Great customer service.,,,read more