Great food, and vibe, best chicken sandwich in Western New York and the Chicken Wings are Buffalo's…read morebest kept secret. Nightly entertainment, D.J. Open Mike Night, Private Room available for parties, gatherings, very much customers come first. Watch for the future opening of Sonny's on Allen Street, between Franklin and North Pearl Streets under same ownership as Allen Street Hardware with great food offerings, breakfast, lunch and dinner.

5-stars for great service, cleanliness, and atmosphere…read more Came here for drinks and to watch a show by Buffalo Improv House. The show was in the back room which was brightly lit, laid out with about 20 lightweight wooden fold-up chairs but no tables (so ok to hold a drink in your hand but you wouldn't be able to eat a meal back here). There was a physical bar in the room but no drinks or staff. There's also a unisex restroom in here. The rest of the bar is low lighting, but clean and had a few tables in addition to the bar seating to enjoy a meal. Service was great and they had a handful of good beers on tap.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

great service! i will come back again and again, knowledgeable staff and welcoming environmentread more

Hertel did a wonderful job with our home's plumbing renovations. They replaced galvanized pipes…read morewith copper and replaced water tank, and in the process of these repairs, they found other issues which they alerted us to, and fixed them right away. We also hired them to renovate our HVAC system. They were patient with us as we spent a great deal of time looking into various options in terms of energy and cost. The only small issue is that it is sometimes hard to get a hold of a plumber to answer questions, and you are often relaying messages through a receptionist.

Had Hertel Hardware and Plumbing come out to look at my girlfriends AC system. Her air conditioner…read morestopped working, during the hottest few days that we've had so far this year.. Been using Hertel Hardware and Plumbing for over 30 years. Their quick response time, the quality of their work is unmatched.. Family owned businesses are the only way to go.. Reputation is what family business relies on, and it shows in the work ethic, and the professional people they hire.. Her AC unit was a simple fix, Victor, their service tech performed a couple of tests, and within minutes figured out that the batteries in the thermostat needed to be changed. Just like that it was running.. Think of what one of the big companies would of done in that situation??? They would of tried to upsell her. Hertel Hardware and Plumbing, Victor, Thank You

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

I will start with the fact that I have never been treated worse in my own house than I was by a…read morePlumber (Mark) from Ed Youngs Hardware. He came out a few weeks ago to fix my basement toilet. He told me it was not up to code and he said that's why it wasn't working. He worked for about an hour and a half installing a vent for our pump toilet system. I never saw him do anything but install the vent. He never looked at the pump system at all. And obviously that was the problem. But he said it was fixed and I paid well over $600. Being a basement toilet, it wasn't used much, so several days later I discovered it still was not working. I called and they sent the same guy to fix it properly. He couldn't have complained more about actually having to finishing the job this time. He actually said to me, "are you on some kind of medication or something?" blaming me for the job he never fixed the first time. He said that I was to blame for the pipes being clogged. When I asked him, are you saying that I, using it at most three times since you were here, am responsible for clogging the pipes? He paused for about 5 seconds and then said "yes". I know he never really checked things properly the first time, because I was checking on what he was doing. I called and left a message with the owner and of course he couldn't bother to respond to me, a customer... and on top of all else, the plumber started raising his voice at me. He obviously was caught lying regarding even looking for any other reason than the vent issue as to why it wasn't working. When I spoke to the plumbing manager, he told me that they have been in business 100 years? How did that help me?? The guy that was in my house, should not be anywhere near the home owner. I did find someone that fixed it. Will never go near Ed Youngs again.

Love Gui's Ace Hardware. They have plenty of employees on hand to answer questions. While not one…read moreof the big box stores they generally have most of what I need. During a recent home project I found myself there 5 times in one day. Each time I found my item quickly or was politely assisted in finding what I needed. I like their rewards program. I regularly get coupons towards purchases based on my previous purchases. They are convenient and friendly. They've saved me countless trips to the big box stores that are miles away.

Great neighborhood spot. Lots of unusual old time hardware needs can be found here... V belts,…read moreindividual bolts and screws etc. staff is very knowledgeable about what they have.

If it's a tool or a screw that you need this is the place that has everything the weekend handy…read moreman needs

Took a Stihl Leaf Blower in for repair 9/10/25…read more I had a amazon repair kit but they said "Get that Chinese junk out of here - we only use Stihl parts" Called several times and they said they were having trouble getting Stihl parts. Always told me It will be ready by the end of the week. It was ready today 11/29/25. Leaf pickup is long gone and I have snow covering my leaves. I won't be going back to Hector's - for anything.

I brought a lawnmower in to be cleaned up for the summer season…read more Super nice people work here but they are very casual with their masks. And that was before the change in cdc mask wearing guidelines. The lawnmower tuneup costs was just under 80 I think. Not cheap. But, it is working, so that's good.

Always have what I'm looking for. I especially like the personalized help you receive when you…read moreenter the store. Someone is always willing to help you .

This is my go to first stop whenever I'm looking for something while working on things around the…read morehouse. I live close to this location and it's so convenient being located next to Wegmans. The service here is always willing to help or answer any questions they can if you're looking for something in particular or need advice on a project. They have a good selection of things. Sometimes I still need to go to a bigger store like Lowes afterwards but they have the basics here for the most part. This is that small hometown feel of a hardware store that I'm used to and I love the local feel of this place.