Always have what I'm looking for. I especially like the personalized help you receive when you…read moreenter the store. Someone is always willing to help you .

This is my go to first stop whenever I'm looking for something while working on things around the…read morehouse. I live close to this location and it's so convenient being located next to Wegmans. The service here is always willing to help or answer any questions they can if you're looking for something in particular or need advice on a project. They have a good selection of things. Sometimes I still need to go to a bigger store like Lowes afterwards but they have the basics here for the most part. This is that small hometown feel of a hardware store that I'm used to and I love the local feel of this place.

Awesome experience. My riding lawnmower stopped working the other day. Called Totally Tools…read morebecause of previous service I was satisfied with. They picked up my lawnmower on a Sunday and returned it to me fixed in less then 24 hours. That is absolutely amazing. I also appreciated that they called me to quote me a price for repairs to get my approval before performing any work. Pick up and drop off service available. Pricing was very fair. This has been my second experience with Totally Tools and I have been thoroughly impressed. Any small engine repairs needed this is the place to go.

I went in looking for nice used USA tools. Nothing but over priced Crap! At one time this was not a…read morebad place to buy used tools. Always was over priced and won't pay snot for nice tools you want to sell. Anyway, I guess they just don't care. And the lawn and garden is nothing but garbage they find at the curb.

Excellent selection of product, fair prices and amazing customer service! I am so glad the store…read moreopened in Bath, NY. It offers another local resource for hardware, paint, small lawn and garden appliances and electrical and plumbing supplies.

Stopped in for rock salt and a little throw rug for my wet shoes .found rug fast and a worker asked…read moreif I needed help i did to find the salt he helped me even but it in a cart and took it out to my car love there service here! Fasted I ever was in the store!

The staff here is always helpful and knows right where everything is when I come in with a need!…read more Recently, I needed a nut and bolt but wasn't sure of the size when I got here. They took the time to figure it out with me and when I got home, it was perfect. My wife goes in for things we need too and they always deliver. To the low rating of this establishment: I think you should give them another try.

Just recently I visited Manny's Ace Hardware in East Aurora, during check out I asked about a…read moreMilitary/Veteran discount. I was told that I must be a rewards member to get a discount. after getting home I researched Ace Hardware policy and found: Discounts for Active Duty Service Members and Veterans' Discounts Ace offers discounts to both current servicemen and women and veterans - present your valid ID at checkout. While the exact amount varies by location, some stores give up to 10% off. Needless to say, Manny has lost my business.

I consider my jeans as hardware. Because the more I eat, the harder it gets to ware them…read more What is really amazing about Hector's? (1) The customer service, just like the old days. Forget Home Depot. (2) The prices are fantastic and reasonable for the small things that shouldn't cost a lot, but do at other places. I would highly recommend Hector's to anyone and everyone, even though I know absolutely nothing about hardware.

Love Hectors Hardware for their old style customer service approach. A couple of great guys were…read morerunning the place the day I came in. Was able to quickly find the items I needed and was tempted to buy a few things that was not on my list. A great alternative to Home Depot.

Restocking fee? What a joke! Purchased a plasma cutter…read more Before opening I realized that I needed the next size larger unit. Return the unit to the store and I was charged a 20% restocking fee which amounted to $50. I was going to purchase the larger one as soon as the return was complete, but I told him what they could do with their plasma cutter then told them they lost a customer and I walked out. I canceled the inside track membership a couple years ago because that just was a waste of money and now I'm canceling harbor freight. Update - Writing this review reignited my anger, so I tried one more time by spending 34 minutes (22 of it on hold). All I received from that waste of time was that they will send a letter to the district manager?? Now I'm pissed so I go to the store and politely demanded my money back. I got my money back and a lame excuse. In all 1hr 15 minutes round trip. All this time for 50 bucks, I guess it's the principal of it.

Good tools on the cheap, Never had a problem with returns either. Inside track club pays for…read moreitself if you shop there a few times for items on the parking lot sales or just one offs

Stopped in for the first time today to pickup 2 items as a gift. I was going to order online, but…read morewhen I saw the in-store pickup option, I opted for that. But it's not as smooth as other websites, they want you to call the store with the part number to confirm availability. However this wasn't too bad, the associate Tom pulled the items for me and kept behind the counter. The items were ready for pickup immediately, so it was great to be able to pay in store then be in and out quickly. The associate that cashed me out was courteous, and overall I had a great experience! I would recommend for their nice staff and good prices.

I've been to this Rockler's a number of times and each time the staff has been incredibly patient -…read moreshowing me where to find things, answering my questions, and giving some pro tips to make my projects easier. I also appreciate that I don't feel like they're trying to oversell or upsell on things I could do less expensively. For example, we are redoing our kitchen ourselves (it's an ongoing process if you know what I mean) and we reused the old cabinets because they were in good shape. The old cabinets had doors that were not compatible with hidden hinges unless you wanted to spend an *obscene* amount of money on hinges. The guys at Rockler's walked me through the options and I realized that we just needed new doors. Initially I thought we would make the doors but then that felt a bit overwhelming with all we needed to do. So I decided that we were going to buy doors. Rockler's sells doors. I figured that was perfect. When I went back in to tell the guy helping me that we were going to buy new doors, he told me that the style door we were interested in was actually a very simple one to make. He outlined the process right then and made us feel much more confident about the process. Making doors is really a better option for us because we will save a lot of money that way and we've done some woodworking before - just not cabinet doirs. We stopped in today to get our materials and when I saw that they didn't have any reviews I wanted to add one right away. If you're looking for a truly knowledgable staff that will support you or simply provide quality materials, definitely stop into this location of Rockler's.

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

Not only did a gentleman walk me to the aisle I needed, but the lady at the register knew where my…read morecoupon was hiding in the app!

Well as any other store ... the wait for help was a bit daunting…read more I was looking for someone to cut wood for a railing for my basement. They have a circular saw available and I swear I was tempted to do it myself. Thing is they have railings pre cut. Pre priced and OVERPRICED If you don't mind the wait .. get it cut how you see fit. Anywho ..we had a little fun carrying it around and seeing people disburse... no better way than actually having your personal space not be encroached upon .. The young lady came over goggles in hand and got it done immediately... I also found the cool brackets for a bargain price. Be SURE to look around because the costly ones are right in the area and more reasonable ones are in the isles.

This location only had self check out open and we got an attitude from staff when we asked where to…read morepay with cash, I'll shop at Valu from now on, such a huge warehouse that you can't find anyone to answer a question and then get an attitude from the girl at the front telling me she's going to lunch?? It's 430......

I HAD to stop by this adorable store. I drive by it daily, and each time I was super intrigued. I…read moreeven looked them up on Facebook, and saw a mix of really great handmade furniture, and other knick knacks. I had to go. I had a little spare time while passing by again today, and pulled in. I was immediately greeted by Riley, a good natured Golden Retriever with a tail on non-stop wag mode. Passing through the door, I was also hailed by Dan Curtis, who owns the shop with his wife, Julie. Dan warmly welcomed me right away. For a small, cozy shop in someone's home, it is PACKED full of lovely things; handmade candles, birdhouses, decorative hand painted signs, antiqued furniture, floral arrangements, tea, etc. And even though the sheer amount of goods was a little staggering, there was definitely order to it. I was immediately charmed. While I browsed, Dan chatted with me and another customer perusing the shelves. "95% of the things you see in the shop are made right here by my bride," he informed me. "There's nothing she can't do." Looking around, it was hard not to be impressed. A few minutes later, Julie came out, and like her husband, I found her very gracious and welcoming. She was happy to chat with us. For handmade things, I was surprised to see that the prices really weren't as high as I expected them to be. I picked out three wall accents, and I think I spent less than forty bucks. Not bad. I could have bought more (and wanted to) but my budget wouldn't allow it. This place is awesome, and I love love love supporting a local business, especially one run by such friendly people. I'll definitely be back - they have great gifts! Oh, and a tip - if you can't make it in during normal hours, you can make an appointment. And if you swing by off hours (within reason, obviously) and Dan happens to be in the shop, he'll open it up for you. Yay for a great locally owned shop! (PS. I wish I could give this place another star, for the adorable dog.)

I wanted a pottery barn" syle bedroom for my daughter. could not afford all the great looks. I…read morebrought in a picture from the catelog and Julie, the owner, was able to match the flower pattern and painted a mural on her wall and created a couple of awesome decorations including a growth chart that can be taken down someday for my daughter to have. So creative! Don't be fooled by the primitive syle country store that it is. They are so creative, they nailed the modern look design in their craft as well!