Restocking fee? What a joke!
Purchased a plasma cutter. Before opening I realized that I needed the next size larger unit. Return the unit to the store and I was charged a 20% restocking fee which amounted to $50. I was going to purchase the larger one as soon as the return was complete, but I told him what they could do with their plasma cutter then told them they lost a customer and I walked out.
I canceled the inside track membership a couple years ago because that just was a waste of money and now I'm canceling harbor freight.
Update - Writing this review reignited my anger, so I tried one more time by spending 34 minutes (22 of it on hold). All I received from that waste of time was that they will send a letter to the district manager??
Now I'm pissed so I go to the store and politely demanded my money back. I got my money back and a lame excuse. In all 1hr 15 minutes round trip.
All this time for 50 bucks, I guess it's the principal of it. read more