Great food, and vibe, best chicken sandwich in Western New York and the Chicken Wings are Buffalo's…read morebest kept secret. Nightly entertainment, D.J. Open Mike Night, Private Room available for parties, gatherings, very much customers come first. Watch for the future opening of Sonny's on Allen Street, between Franklin and North Pearl Streets under same ownership as Allen Street Hardware with great food offerings, breakfast, lunch and dinner.

5-stars for great service, cleanliness, and atmosphere…read more Came here for drinks and to watch a show by Buffalo Improv House. The show was in the back room which was brightly lit, laid out with about 20 lightweight wooden fold-up chairs but no tables (so ok to hold a drink in your hand but you wouldn't be able to eat a meal back here). There was a physical bar in the room but no drinks or staff. There's also a unisex restroom in here. The rest of the bar is low lighting, but clean and had a few tables in addition to the bar seating to enjoy a meal. Service was great and they had a handful of good beers on tap.

fast professional service start to finish. Thank you, Kelly, Jake, and Jordan. I will definitely…read moreuse Hertel hardware and plumbing again.

Hertel did a wonderful job with our home's plumbing renovations. They replaced galvanized pipes…read morewith copper and replaced water tank, and in the process of these repairs, they found other issues which they alerted us to, and fixed them right away. We also hired them to renovate our HVAC system. They were patient with us as we spent a great deal of time looking into various options in terms of energy and cost. The only small issue is that it is sometimes hard to get a hold of a plumber to answer questions, and you are often relaying messages through a receptionist.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

Took a Stihl Leaf Blower in for repair 9/10/25…read more I had a amazon repair kit but they said "Get that Chinese junk out of here - we only use Stihl parts" Called several times and they said they were having trouble getting Stihl parts. Always told me It will be ready by the end of the week. It was ready today 11/29/25. Leaf pickup is long gone and I have snow covering my leaves. I won't be going back to Hector's - for anything.

I brought a lawnmower in to be cleaned up for the summer season…read more Super nice people work here but they are very casual with their masks. And that was before the change in cdc mask wearing guidelines. The lawnmower tuneup costs was just under 80 I think. Not cheap. But, it is working, so that's good.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

great service! i will come back again and again, knowledgeable staff and welcoming environmentread more

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

My fiancé & I usually only come here when something is on sale…read more This time, it was Tarps. Unfortunately, they sold out because it was such a great deal. Every time I come here , I find the cutest little things ,that I end up spending so much money on. They have good things on clearance all the time, or just things on sale in big bins in the front of the store. They have a good selection of tools, and at home necessities (or just "wants") for the size of store they are. It's pretty small ,especially when compared to Home Depot, but, it has things you need in a hurry. You'll have to go in & check it out yourself. It's too hard for me to explain everything they have, I mostly pay attention to the fun stuff, that I want. Lol

I'm not a fan of hardware stores. I must admit I'm in the category of "technically and/or…read moremechanically challenged female" - I only venture into hardware stores out of dire need. I've picked up on some lingo over the years watching the tool-time sitcom, and I've stocked my tool box with orange juice and vodka, in case there's an emergency at home. You know the kind I'm talkin about? With that being drunk, I mean said, this smaller size hardware store didn't frighten me. I was able to find a few items rather quickly without having to walk miles of aisles, as I was not looking for a workout. Just some tools and gadgets. I found some nifty bungee cords set for $3.99, an air pump for my bike tires for $7.99 and oil lubricant for my bike chain and some squeaky window and doors in my house for $3.99. I even found - guess what? A philips end with a shank. Doesn't that sound fancy? How do you like that, I'm showing off now. What I couldn't find I asked the cashier and he pointed me in the right direction. I like it when there are actual people around to ask for where an item is or suggest what I might prefer or need for the type of mechanical, plumbing or electrical issue that's causing some mental issue. Like stress. Like low self esteem. Because I hate having home problems that I cannot fix myself or understand what the heck is going on. And I dread home problems which will be costing me plenty to get a professional over to fix. But this was a rather therapeutic experience for me taking my hardware phobia into account. I'll be back to shopping here again. but truly, a screwdriver to me is made of orange juice, vodka

I needed storm doors, I have time at home (; ]) so I thought it was the prefect time to purchase…read moreand have them installed. I connected with the area home stores, checked prices of doors, read reviews, asked about installation fees... they want to send someone out to the house to give a quote on installation costs. Home advisor estimated the installation at $200 +... Valu is the only place that has a flat rate for a typical install ($129), so I went to the store to size up the doors. (See what I did there) I was assisted by the store manager, Brett, who was very patient and answered my questions. He helped me choose the doors that would work, wrote up the order, even immediately emailed the installation company regarding modifying a door length. As I was arriving home after the purchase, my phone was already ringing with the answer to the email question. I was impressed with the customer care provided. Only 4 stars because there's not a large selection, they didn't have the sizes I needed on the sale doors and the installation is 4-6 weeks away... maybe they could contract an additional installatuon company with this much work to make the wait that long.

Great store that has everything a passionate man needs: toilet bowls, sinks, wrenches, nuts,…read morecarpets, tables, hangers and so on. This is a smaller chain with about 40 locations throughout Western NY and Pennsylvania so you can feel good that you're not shopping at a huge chain. And their prices are great! I got a nice laptop desk for $65 tax included here, took me a couple hours to assemble (maybe I'm not as much of a passionate man warrior as I'd like to think) and my girlfriend had to help, but that's not the store's fault. This place has the best staff. I always feel so lost in these big hardware stores, but every time I've walked in here a staff member will come up and ask me if I need help and they've helped me each time! Will be back here for more of my manly needs.

I've been in several times looking for house-related things and so far they have had almost…read moreeverything I need. There is basically no signage and it can be hard to figure out where things are, but just ask and the guy at the counter knows where everything is. The staff has been super helpful every time I go in. Maybe a bit over-watchful but honestly I can't blame them for that. There are no lines in the small parking lot and it is not super clear where to park. Maybe anywhere is fine? The aisles are very tight and a bit claustrophobic. This isn't a place where you go and wander around to look at everything and find inspiration... it is a place where you need a thing, then you go and buy that thing and go back home to finish the repairs or project. Gardening stuff, plumbing repairs, painting supplies, butane for lighters, autumn mums, if you need it for your home they probably have it tucked away someplace. Prices are reasonable. Plus it's great to have a local place to buy stuff instead of giving money to the big box stores.

Been there for 90 years on Tonawanda Street you can find really hard to find stuff for your old…read morehome in the neighborhood. Service is kind of unfriendly and guarded, but I guess that's part of the course in Trump's America. Prices were on par with what it should be.