I consider my jeans as hardware. Because the more I eat, the harder it gets to ware them…read more What is really amazing about Hector's? (1) The customer service, just like the old days. Forget Home Depot. (2) The prices are fantastic and reasonable for the small things that shouldn't cost a lot, but do at other places. I would highly recommend Hector's to anyone and everyone, even though I know absolutely nothing about hardware.

Love Hectors Hardware for their old style customer service approach. A couple of great guys were…read morerunning the place the day I came in. Was able to quickly find the items I needed and was tempted to buy a few things that was not on my list. A great alternative to Home Depot.

Great food, and vibe, best chicken sandwich in Western New York and the Chicken Wings are Buffalo's…read morebest kept secret. Nightly entertainment, D.J. Open Mike Night, Private Room available for parties, gatherings, very much customers come first. Watch for the future opening of Sonny's on Allen Street, between Franklin and North Pearl Streets under same ownership as Allen Street Hardware with great food offerings, breakfast, lunch and dinner.

5-stars for great service, cleanliness, and atmosphere…read more Came here for drinks and to watch a show by Buffalo Improv House. The show was in the back room which was brightly lit, laid out with about 20 lightweight wooden fold-up chairs but no tables (so ok to hold a drink in your hand but you wouldn't be able to eat a meal back here). There was a physical bar in the room but no drinks or staff. There's also a unisex restroom in here. The rest of the bar is low lighting, but clean and had a few tables in addition to the bar seating to enjoy a meal. Service was great and they had a handful of good beers on tap.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

An old school, family owned hardware store still run by the original family to my understanding. I…read morefeel like there aren't many of these around any more and I'm glad to have Grimble's in Lockport! I had to get two keys made and get some screws for a dresser. The staff was very friendly and was able to give me exactly what I needed. The keys worked perfectly. I have had keys made here before and they were also perfect; I've had to take keys made at Home Depot back for not working properly on more than one occasion. I highly recommend Grimble's for your hardware store needs!

Local locksmith operating a small neighborhood hardware store. Not a big box store. Great service…read moreand reasonable prices. I love the local vibe.

I'm super pleased with the service I got today at Gui's Ace Hardware…read more I went in to find paint to put a shine on my van hood. Instead Mark showed me some polish and wax I could use instead and it turned out perfectly!! Seriously!! I bought car paint last year expecting to have to repaint my van ...$158 dollars worth of car paint.. And instead I found car polish and wax for $28 and brought my vehicle back to factory finish!! I love it!!

Went into store. All three mature (more than sixty years old) adults were on their phones texting…read more No one else around. Still they took their time to finish then i got helped. Had a problem w my online order where wrong thing was canceled by Ace and i was refunded for wrong item. Once i explained that to them they wanted no part of it. It was liked i asked them to derive Einstein's theory of relativity from scratch. AVOID AVOID AVOID BTW, online help was worse if that's even possible Lost one customer today for life... and no, if the owner is going to respond w some form caged meaningless apology with no contact into then no im not interested. instead fix ur store

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

I will start with the fact that I have never been treated worse in my own house than I was by a…read morePlumber (Mark) from Ed Youngs Hardware. He came out a few weeks ago to fix my basement toilet. He told me it was not up to code and he said that's why it wasn't working. He worked for about an hour and a half installing a vent for our pump toilet system. I never saw him do anything but install the vent. He never looked at the pump system at all. And obviously that was the problem. But he said it was fixed and I paid well over $600. Being a basement toilet, it wasn't used much, so several days later I discovered it still was not working. I called and they sent the same guy to fix it properly. He couldn't have complained more about actually having to finishing the job this time. He actually said to me, "are you on some kind of medication or something?" blaming me for the job he never fixed the first time. He said that I was to blame for the pipes being clogged. When I asked him, are you saying that I, using it at most three times since you were here, am responsible for clogging the pipes? He paused for about 5 seconds and then said "yes". I know he never really checked things properly the first time, because I was checking on what he was doing. I called and left a message with the owner and of course he couldn't bother to respond to me, a customer... and on top of all else, the plumber started raising his voice at me. He obviously was caught lying regarding even looking for any other reason than the vent issue as to why it wasn't working. When I spoke to the plumbing manager, he told me that they have been in business 100 years? How did that help me?? The guy that was in my house, should not be anywhere near the home owner. I did find someone that fixed it. Will never go near Ed Youngs again.

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

Always my place to go for various bolts and parts for my projects. Staff is very helpful.read more

Hector's was, apparently, the first of the gang with a gun in his hand, and the first to do time…read more And if you want hardware, I will show you some hardware. What do you mean, you're already hard? Where? I had to fix my porch door, and this place were extremely helpful! Not the cheapest prices in the world, but then nothing is these days. They were reasonably and friendly and I don't really have any negatives whatsoever. Since that job (which was in September), I've recommended Hector's to two or three different people. If you have any home improvement type stuff to do, as much as Home Depot and Loews get all the press, Hector's is my tip for your best bet.